Home›Browse›North Carolina›Kinston›Harmony Hall Nursing and Rehabilitation Center

Nursing homeFAID #8948

Harmony Hall Nursing and Rehabilitation Center

312 WARREN AVENUE, KINSTON, NC, 28501

(252) 523-0082

www.harmonyhallcare.com

175 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

312 Warren Avenue

Kinston, NC 28501

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Public record summary

What we can show you for free.

Bed capacity

175

CMS facility ID

345156

Care type

Nursing home

County

Lenoir

Facility name

Harmony Hall Nursing and Rehabilitation Center

Street address

312 WARREN AVENUE

City / state / ZIP

Kinston, NC 28501

Phone

(252) 523-0082

Website

www.harmonyhallcare.com

About this facility — Harmony Hall Nursing and Rehabilitation Center

Harmony Hall Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Kinston, North Carolina. It is licensed for 175 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 25 senior care facilities in Kinston and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Harmony Hall Nursing and Rehabilitation Center 36 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $15,593 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Principle Long Term Care

Ownership type

For profit - Corporation

Registered owners & officers

Boice, Gale

Officer · Owner of a disclosable party · Additional disclosable party — since 2018

Hill, Raymond

Additional disclosable party — since 2011

Hill, Robert

Additional disclosable party — since 2011

Hill, Stephen

Additional disclosable party — since 2011

Johnson, Dianne

Officer — since 2011

Karstetter, Brian

Operational control — since 2018

Krishnaraj, Ramesh

Governing body · Additional disclosable party — since 2025

Principle Long Term Care, Inc.

Operational control — since 2011

Vick, Hope

Governing body · Additional disclosable party — since 2025

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1976-05-12

CMS overall rating

3 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$15,593 total

Last standard inspection

2026-02-27

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$305 per day (≈ $9,270/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

76% Medicaid · 7% Medicare · 17% private/other

Occupancy

61% (fiscal year 2023)

Vs. state median

18% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

175

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-02-27Health inspectionComplaint-triggered3 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-03-12

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-12

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-12

2025-07-09Health inspectionComplaint-triggered2 citations

F-0693

D · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-07-30

F-0700

D · No harm foundFrom a complaint

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-07-30

5 earlier / fire-safety inspections (31 citations)

2024-10-30Health inspectionComplaint-triggered4 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-11-13

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-11-13

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-13

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-11-13

2023-08-25Health inspectionComplaint-triggered12 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-09-25

F-0584

B · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-25

F-0602

E · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-04-28

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-09-25

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-02-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-09-25

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-09-25

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-07-31

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-09-25

F-0760

G · Actual harmFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2023-09-25

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-25

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-25

2026-02-27Fire-safety inspection3 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2026-06-05

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-06-05

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-06-05

2024-10-30Fire-safety inspection6 citations

K-0200

D · No harm found

Meet other general requirements.

Corrected 2025-03-01

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-03-01

K-0311

D · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-03-01

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-03-01

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-03-01

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-03-01

2023-08-25Fire-safety inspection6 citations

K-0111

D · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2023-11-10

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-11-10

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-11-10

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-11-10

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-10

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-11-10

Federal penalties

2023-08-25Fine$7,796

2023-08-25Fine$7,797

Total fines$15,593

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345156.

Visitor reviews

What people say on Google.

2.329 ratings on Google

★★★★★Emma Yates · 2025-12-12 · via Google
“I had heard bad things about Harmony Hall, so I was worried when my uncle had to go there. However, we had the best experience! He was there for rehab, which was great. The administrative staff was so helpful and treated us like family. They’ve started renovations, and they look fantastic. I can’t say enough good things about this nursing home. Trust me try it before you judge!”

★shewerks · 2025-09-06 · via Google
“The memories of that place and the lack of care for my relative will always haunt me. Half the time we were there to visit there was no front desk security, when somebody was there, all you do is sign in and they don't check ID, that means anybody, and I mean anybody can walk in off the streets. I live out of state and went to go visit my family member in "hospice" care in the same room as someon…”

★★★★Susan Whitman · 2025-09-30 · via Google
“I had to put my Dad here. I wasn’t for sure because the building is old and they are in the middle of renovation. But my Dad had the very best care from the Nurses ,Cna’s , Nutrition staff , to the front desk. Very friendly and they went out of way for my Dad . Please don’t judge a book by its cover. (Because I did) I couldn’t had better care for my Dad.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered