Home›Browse›Illinois›Palos Heights›Harmony Palos

Nursing homeFAID #3319

Harmony Palos

11860 SOUTHWEST HIGHWAY, PALOS HEIGHTS, IL, 60463

(708) 361-4555

www.harmonypalosheights.com

130 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Gruen Agency HCR - ManorCare

Address

11860 Southwest Highway

Palos Heights, IL 60463

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Public record summary

What we can show you for free.

Bed capacity

130

CMS facility ID

145893

Care type

Nursing home

County

Cook

Facility name

Harmony Palos

Street address

11860 SOUTHWEST HIGHWAY

City / state / ZIP

Palos Heights, IL 60463

Phone

(708) 361-4555

Website

www.harmonypalosheights.com

About this facility — Harmony Palos

Harmony Palos is a Medicare/Medicaid-certified skilled nursing facility in Palos Heights, Illinois. It is licensed for 130 beds — above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 5 senior care facilities in Palos Heights and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Harmony Palos 64 times across 18 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $25,874 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Legacy Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Gpn Family Trust U/a/d 4/28/08

Direct owner — 60% stake — since 2023

Doros Generation Trust U/a/d 1/3/12

Direct owner — 26% stake — since 2023

Oakway Operations Llc

Direct owner — 15% stake — since 2023

Graben, Katherine

Managing employee — since 2023

Legacy Healthcare Financial Services Llc

Operational control — since 2023

Shabat, Menachem

Officer — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-06-12

CMS overall rating

2 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$25,874 total

Last standard inspection

2024-11-21

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$622 per day (≈ $18,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

20% Medicaid · 16% Medicare · 64% private/other

Occupancy

66% (fiscal year 2023)

Vs. state median

82% above the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

130

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-05-21Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-06-01

2026-05-08Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-05-20

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-05-20

15 earlier / fire-safety inspections (61 citations)

2026-04-03Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-08

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-04-08

2026-03-08Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-03-11

2026-01-04Health inspectionComplaint-triggered3 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-19

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-19

F-0947

D · No harm foundFrom a complaint

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2026-01-19

2025-06-18Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-19

2025-06-11Health inspectionComplaint-triggered2 citations

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-16

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-16

2025-04-24Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-07

2024-11-21Health inspection7 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-12-06

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-06

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-12-06

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-06

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-06

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-06

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

2024-09-27Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-10-04

2024-03-11Health inspectionComplaint-triggered3 citations

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-16

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-03-16

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-16

2023-09-08Health inspectionComplaint-triggered7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-09-18

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-09-18

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-18

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-09-18

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-18

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-09-18

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-18

2023-08-17Health inspectionComplaint-triggered3 citations

F-0558

E · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-09-01

F-0624

D · No harm foundFrom a complaint

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2023-09-01

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-01

2022-05-27Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-06-22

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-06-22

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-06-22

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-06-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-06-22

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-06-22

F-0882

D · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2022-05-31

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2022-06-22

2024-11-21Fire-safety inspection1 citation

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-22

2023-09-08Fire-safety inspection12 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2023-09-21

E-0022

F · No harm found

Establish policies and procedures for sheltering.

Corrected 2023-09-21

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-09-21

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2023-09-21

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-09-21

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-09-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-21

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-09-27

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-09-21

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-09-21

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-09-21

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-21

2022-05-27Fire-safety inspection9 citations

E-0024

F · No harm found

Establish policies and procedures for volunteers.

Corrected 2022-07-27

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2022-07-27

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2022-08-12

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-06-30

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2022-08-15

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-08-15

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-07-28

K-0929

E · No harm found

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2022-07-08

K-0930

E · No harm found

Ensure proper storage of liquid oxygen.

Corrected 2022-07-08

Federal penalties

2025-06-11Fine$15,516

2025-04-24Fine$10,358

Total fines$25,874

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145893.

Visitor reviews

What people say on Google.

3.398 ratings on Google

★★Linda Widule · 2026-07-02 · via Google
“The staff was so inattentive to the patients there. Our personal items were lost, instead of send out prescriptions home with her, they gave her 10 new prescriptions that we were supposed to get filled. No one returned phone calls and blamed the transportation company of not delivering everything. This place is NOT a compassionate, exceptional place at all. I would not recommend you putting your l…”

★Rolf Fecho · 2026-05-19 · via Google
“My husband was at this facility March 2026. He was there for skill nursing after his facture hip operation. He also had Parkinson and he had side effects from the surgery which cause for him to have cognitive deficits. The nursing staff did not help in maintaining his cognitive status. They did not give the medication that was ordered by neurologist from previous hospital and did not inform me o…”

★★★★★Sharon Johnson · 2026-04-30 · via Google
“April 30, 2026 My Dad, Clarence Johnson, was at Harmony Health for 17 months. I'm sooooo happy he was there. The staff was attentive and caring. I visited my Dad 3-to-4 times per week, as well as my other family members. But even when I was NOT there, I was confident he was well cared for. I was never worried because the Nurses and CNAs treated him like family. He was always clean and fed on ti…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 64 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered