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Nursing homeFAID #279

Haven of Phoenix

4202 NORTH 20TH AVENUE, PHOENIX, AZ, 85015

(602) 264-3824

www.havenhealthaz.com/locations/phoenix/?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_term=Haven_Health_Phoenix

114 licensed beds

★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Haven Health Phoenix

Address

4202 North 20th Avenue

Phoenix, AZ 85015

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Public record summary

What we can show you for free.

Bed capacity

114

CMS facility ID

035107

Care type

Nursing home

County

Maricopa

Facility name

Haven of Phoenix

Street address

4202 NORTH 20TH AVENUE

City / state / ZIP

Phoenix, AZ 85015

Phone

(602) 264-3824

Website

www.havenhealthaz.com/locations/phoenix/?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_term=Haven_Health_Phoenix

About this facility — Haven of Phoenix

Haven of Phoenix is a Medicare/Medicaid-certified skilled nursing facility in Phoenix, Arizona. It is licensed for 114 beds — close to the median for skilled nursing facilities in Arizona (112 beds).

It is one of 749 senior care facilities in Phoenix and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Haven of Phoenix 31 times across 12 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,278 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Haven Health

Ownership type

For profit - Corporation

Registered owners & officers

Ahmed, Bahaledin

Operational control · Additional disclosable party — since 2016

Fragoso, Lindsay

Operational control · Additional disclosable party — since 2021

Gandhi, Hemang

Operational control · Additional disclosable party — since 2023

Greiner, Russell

Operational control · Additional disclosable party — since 2023

Haven Health Properties Llc

Mortgage holder · Additional disclosable party — since 2016

Haven Phoenix Real Estate Llc

Mortgage holder · Additional disclosable party — since 2016

Health Group Management Llc

Operational control · Additional disclosable party — since 2024

Koker, Shelly

Operational control · Additional disclosable party — since 2026

Robertson, Brett

Additional disclosable party — since 2024

Samuelian, Robert

Additional disclosable party — since 2024

Samuelian, Spencer

Additional disclosable party — since 2024

Samuelian, Stephen

Additional disclosable party — since 2024

Seastrand, Jason

Direct owner · Operational control · Additional disclosable party — since 2016

West, Christian

Direct owner · Operational control · Additional disclosable party — since 2016

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1985-06-24

CMS overall rating

3 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$8,278 total

Last standard inspection

2026-05-06

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$543 per day (≈ $16,510/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 8% Medicare · 26% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

31% above the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds

114

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-06Health inspectionComplaint-triggered7 citations

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-06-05

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-06-05

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-05

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-06-05

F-0732

D · No harm found

Post nurse staffing information every day.

Corrected 2026-06-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

2025-12-16Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-11

7 earlier / fire-safety inspections (23 citations)

2025-01-24Health inspectionComplaint-triggered4 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-21

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-02-21

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-21

F-0680

E · No harm found

Ensure the activities program is directed by a qualified professional.

Corrected 2025-02-21

2024-09-13Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-16

2024-08-20Health inspectionComplaint-triggered2 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-10-01

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-01

2023-09-08Health inspectionComplaint-triggered5 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-17

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-11-17

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-17

F-0813

D · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2023-11-17

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-11-17

2026-05-06Fire-safety inspection4 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-04-28

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-03-12

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-03-12

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2026-03-12

2025-01-24Fire-safety inspection2 citations

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-03-04

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-01-29

2023-09-08Fire-safety inspection5 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-16

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-11-16

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-11-16

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-11-16

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-11-16

Federal penalties

2025-12-16Fine$8,278

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035107.

Visitor reviews

What people say on Google.

4.2284 ratings on Google

★Destiny Johnson (Ok-Riku) · 2026-07-29 · via Google
“My mom was at the facility for less than 48 hrs. Her meds were mismanaged 4 times I drive to my mom at 2 am in the morning. She had been waiting 2 hrs for her meds. The staff acknowledged that my mom was to get her meds every 4 hrs. I was reassured at 2 am my mom would get her meds at 6 am. She didn't get the meds till 9 am after I showed up cause my mom called me crying in pain. They didn't have…”

★★★★★James Bower · 2026-05-22 · via Google
“I'm really enjoying my stay here, while my broken hip heals up. The staff are all very kind and have been so so helpful in my recovery. I've got to give a shout out to Debbie, who makes me smile every time she has my room in her rounds. The food is pretty good, especially breakfast(I wish I could request it for every meal). I could tell it was going to be a good place to be staying while I heal up…”

★Road Runner · 2026-07-31 · via Google
“Building is falling apart, not my first time here but alot of new faces. Attempted to talk to the director of nurses and the administrator but they were to busy for me to address concerns. The 1 star is for Karla who helped me when I felt hopeless and helped me with getting my families information after losing my phone. Also the admissions girls made me feel at ease coming here and we're great but…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered