Home›Browse›Connecticut›Torrington›Havencare At Valerie Manor

Nursing homeFAID #1580

Havencare At Valerie Manor

1360 TORRINGFORD ST, TORRINGTON, CT, 06790

(860) 489-1008

www.valeriemanorhc.com

151 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · Havencare at Valerie Manor

Address

1360 Torringford St

Torrington, CT 06790

Get directions

Map facilities in this area

All facilities in Torrington

Public record summary

What we can show you for free.

Bed capacity

151

CMS facility ID

075332

Care type

Nursing home

County

Nw Hills

Facility name

Havencare At Valerie Manor

Street address

1360 TORRINGFORD ST

City / state / ZIP

Torrington, CT 06790

Phone

(860) 489-1008

Website

www.valeriemanorhc.com

About this facility — Havencare At Valerie Manor

Havencare At Valerie Manor is a Medicare/Medicaid-certified skilled nursing facility in Torrington, Connecticut. It is licensed for 151 beds — above the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 6 senior care facilities in Torrington and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Havencare At Valerie Manor 61 times across 16 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Valerie Holdco Llc

Direct owner — 100% stake — since 2025

Cohen, Jesse

Operational control · Additional disclosable party — since 2025

Havencare Management Llc

Operational control — since 2025

Jakobovits, Nathan

Indirect owner · Governing body · Operational control — since 2025

Jek Holdings Llc

Additional disclosable party — since 2025

Jek Irrv Tr Ii

Indirect owner — since 2025

Kagan, Jeffrey

Indirect owner · Governing body · Operational control — since 2025

Nmj Holdings Llc

Additional disclosable party — since 2025

Nmj Irrv Tr Ii

Indirect owner — since 2025

Shapiro, Yitzchok

Indirect owner · Governing body · Director · Officer — since 2025

Vivo, Melissa

Operational control · Additional disclosable party — since 2025

Yds Holdco Llc

Indirect owner — since 2025

Yds Tr

Indirect owner — since 2025

Ziii Torringford Street Real Property, Llc

Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since

1990-02-01

CMS overall rating

2 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-21

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$708 per day (≈ $21,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

73% Medicaid · 13% Medicare · 14% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

44% above the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

151

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-26Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-06-30

2026-03-24Health inspectionComplaint-triggered3 citations

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-04-18

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

13 earlier / fire-safety inspections (57 citations)

2026-01-21Health inspection12 citations

F-0584

B · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-02-25

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-02

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-25

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-03-02

F-0761

B · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-25

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2026-02-25

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2026-03-02

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-25

F-0865

C · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2026-02-25

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-25

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-02-25

2025-10-28Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-12-09

2025-08-19Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-23

2025-07-16Health inspectionComplaint-triggered1 citation

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-07

2025-05-06Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-16

2025-03-17Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-18

2025-03-05Health inspectionComplaint-triggered7 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-04-06

F-0622

D · No harm foundFrom a complaint

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2025-04-06

F-0626

D · No harm foundFrom a complaint

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2025-04-06

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-06

F-0661

D · No harm foundFrom a complaint

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-04-06

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-06

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-04-06

2025-01-02Health inspectionComplaint-triggered2 citations

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-12-13

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-13

2024-04-23Health inspectionComplaint-triggered10 citations

F-0568

E · No harm found

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2024-05-15

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-05-15

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-05-15

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-15

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-05-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-05-15

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-05-15

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-05-15

F-0761

D · No harm found

Corrected 2024-05-15

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-05-15

2021-11-02Health inspection5 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-02-15

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-02-15

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-02-15

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-02-15

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-02-15

2026-01-21Fire-safety inspection3 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-03-03

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2026-03-03

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-03

2024-04-23Fire-safety inspection8 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-03

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2024-05-03

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-03

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-03

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-05-03

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2024-05-03

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-05-03

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-03

2021-11-02Fire-safety inspection5 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-01-12

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-01-12

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-01-12

K-0700

E · No harm found

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2022-01-12

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2022-01-12

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075332.

Visitor reviews

What people say on Google.

3.136 ratings on Google

★Ms. S · 2026-07-25 · via Google
“If I could give zero stars I would! I do not leave reviews but felt the need to leave one here. This place is absolutely awful. I would not recommend Anyone putting a family member in this facility permanently or short term for rehab. In all my years working healthcare, Iv feel or felt I had seen or witnessed it all until I had experienced this facility. Walked in to find out family member sitting…”

★★★★★Lisa Hardin · 2019-03-23 · via Google
“The staff took great care of my mom after her stroke in 2015. Very caring and gentle. They provided a safe and loving environment for me to visit her, and a safe and loving environment for mom to be in after her stroke.”

★Denise Audia · 2024-03-11 · via Google
“I have asked for food for my mother, they don't come. I ask for help to bring my mother to the bathroom, they don't come. My mother has fallen several times because she has to go to the bathroom. She has urinated in her pants and has sat in it because they don't come. I am very disappointed in this place. I heard good things about Valerie Manor so this is where I wanted my mother to be. I am …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered