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Nursing homeFAID #13149

Hayward Health Services

10775 NYMAN AVE, HAYWARD, WI, 54843
(715) 634-2202
50 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
50
CMS facility ID
525434
Care type
Nursing home
County
Sawyer
Facility name
Hayward Health Services
Street address
10775 NYMAN AVE
City / state / ZIP
Hayward, WI 54843
Phone
(715) 634-2202

Hayward Health Services is a Medicare/Medicaid-certified skilled nursing facility in Hayward, Wisconsin. It is licensed for 50 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 7 senior care facilities in Hayward and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hayward Health Services 17 times across 6 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $12,649 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
North Shore Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

North Shore Healthcare Llc
Indirect owner · Operational control — 100% stake — since 2017
Baumann, Troy
Officer · Operational control — since 2017
Hoehn, Jeffrey
Officer · Operational control — since 2017

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-09-01
CMS overall rating
3 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$12,649 total
Last standard inspection
2025-12-17
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$349 per day (≈ $10,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
52% Medicaid · 10% Medicare · 37% private/other
Occupancy
61% (fiscal year 2023)
Vs. state median
14% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
50
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-12-17Health inspection12 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-16
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2026-01-16
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2026-01-16
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-01-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-01-16
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2026-01-16
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-01-16
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2026-01-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-01-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-16
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-16
2024-09-11Health inspection3 citations
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-10-09
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-10-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-09
1 earlier / fire-safety inspection (2 citations)
2023-09-14Health inspection2 citations
F-0578
J · Immediate jeopardy
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-09-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-27

Federal penalties

2023-09-14Fine$12,649
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525434.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 17 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered