Home›Browse›California›Hayward›Hayward Hills Health Care Center

Nursing homeFAID #1207

Hayward Hills Health Care Center

1768 B STREET, HAYWARD, CA, 94541

(510) 538-4424

74 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1768 B Street

Hayward, CA 94541

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

056447

Care type

Nursing home

County

Alameda

Facility name

Hayward Hills Health Care Center

Street address

1768 B STREET

City / state / ZIP

Hayward, CA 94541

Phone

(510) 538-4424

About this facility — Hayward Hills Health Care Center

Hayward Hills Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Hayward, California. It is licensed for 74 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 60 senior care facilities in Hayward and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hayward Hills Health Care Center 66 times across 10 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Mariner Health Care

Ownership type

For profit - Limited Liability company

Registered owners & officers

Agapay, Erika

Governing body · Operational control · Additional disclosable party — since 2025

Gc Operating Company Llc

Direct owner · Partner — since 2019

Grancare Llc

Direct owner — since 2005

Grunstein, Emily

Indirect owner — since 2019

Hayward Hills Operating Company Gp Llc

Partner — since 2005

Mariner Health Care Inc

Indirect owner — since 2015

Mhc Holding Company

Indirect owner — since 2005

Mhc West Holding Company

Indirect owner — since 2005

National Senior Care, Inc.

Indirect owner — since 2005

Sarcauga, Dennis

Governing body · Operational control · Additional disclosable party — since 2025

Utrata, Petr

Operational control · Additional disclosable party — since 2017

Yap, Edwinda

Governing body · Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1974-10-01

CMS overall rating

3 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-11

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$527 per day (≈ $16,020/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

84% Medicaid · 12% Medicare · 4% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

3% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-11Health inspectionComplaint-triggered11 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-07-14

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-07-14

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-14

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-07-14

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-14

F-0813

E · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2026-07-14

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-07-14

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-14

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-07-14

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-07-14

2024-08-16Health inspection8 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-09-15

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-09-15

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-15

F-0756

F · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-09-15

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-09-15

F-0761

E · No harm found

Corrected 2024-09-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-15

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2024-09-15

7 earlier / fire-safety inspections (47 citations)

2024-07-18Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-14

2024-02-06Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-05

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-05

2024-02-05Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-05

2022-06-23Health inspection11 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-07-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-07-23

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-07-23

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-07-23

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-07-23

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-07-23

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-07-23

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-07-23

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2022-07-23

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-07-23

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-07-23

2026-06-11Fire-safety inspection9 citations

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2026-07-14

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-07-14

K-0347

E · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2026-07-14

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-14

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-07-14

K-0541

D · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2026-07-14

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-07-14

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-07-31

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-07-14

2024-08-16Fire-safety inspection10 citations

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-09-16

K-0293

C · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-09-16

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-16

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-09-16

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-16

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-09-16

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-16

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-16

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-09-16

K-0921

C · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-09-16

2022-06-23Fire-safety inspection13 citations

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2022-07-27

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2022-07-27

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2022-07-27

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-07-27

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-07-27

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2022-07-27

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-07-27

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-07-27

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-07-27

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-07-27

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2022-07-27

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-07-27

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-07-27

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056447.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 66 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered