Home›Browse›California›Hollister›Hazel Hawkins Memorial Hospital D/p Snf

Nursing homeFAID #789

Hazel Hawkins Memorial Hospital D/p Snf

911 SUNSET DRIVE, HOLLISTER, CA, 95023

(831) 637-5711

www.hazelhawkins.com

119 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of HAZEL HAWKINS MEMORIAL HOSPITAL D/P SNF

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Address

911 Sunset Drive

Hollister, CA 95023

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Public record summary

What we can show you for free.

Bed capacity

119

CMS facility ID

055462

Care type

Nursing home

County

San Benito

Facility name

Hazel Hawkins Memorial Hospital D/p Snf

Street address

911 SUNSET DRIVE

City / state / ZIP

Hollister, CA 95023

Phone

(831) 637-5711

Website

www.hazelhawkins.com

About this facility — Hazel Hawkins Memorial Hospital D/p Snf

Hazel Hawkins Memorial Hospital D/p Snf is a Medicare/Medicaid-certified skilled nursing facility in Hollister, California. It is licensed for 119 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 4 senior care facilities in Hollister and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hazel Hawkins Memorial Hospital D/p Snf 60 times across 9 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - Hospital district

Registered owners & officers

De Lacruz, Angelina

Director — since 2016

Hernandez, Jerrianne

Director — since 2016

Hurtado, Ariel

Director — since 2016

Robinson, Mark

Operational control — since 2001

Sanchez, Josefa

Director — since 2014

Underwood, Kenneth

Officer — since 2000

Regulatory standing

Licensed / certified since

1968-07-01

CMS overall rating

4 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-19

Nurse staffing

4.3 hours per resident per day

Services & coverage

Licensed beds

119

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-19Health inspection10 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-10-10

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-10-10

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-10-10

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-10

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-10-10

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-10-10

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-10-10

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-10-10

F-0836

D · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2025-10-10

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-10

2024-12-12Health inspectionComplaint-triggered1 citation

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-12-30

6 earlier / fire-safety inspections (49 citations)

2024-03-19Health inspectionComplaint-triggered10 citations

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-04-15

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-15

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-04-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-14

F-0700

F · No harm found

Corrected 2024-06-26

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-14

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-04-14

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-04-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-04-14

2023-10-25Health inspectionComplaint-triggered1 citation

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-12-19

2022-06-24Health inspection6 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-07-21

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-07-21

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-07-21

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-07-21

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-07-21

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-07-21

2025-09-19Fire-safety inspection10 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-12-01

E-0026

E · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2025-12-01

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-12-01

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-12-01

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-12-01

K-0342

F · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-12-01

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-12-01

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-01

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-12-01

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-12-01

2024-03-19Fire-safety inspection12 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-05-03

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-03

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-03

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-03

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-03

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-03

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-05-03

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-05-03

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-05-03

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-03

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-05-03

K-0926

E · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2024-05-03

2022-06-24Fire-safety inspection10 citations

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2022-07-26

E-0018

D · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2022-07-26

E-0022

D · No harm found

Establish policies and procedures for sheltering.

Corrected 2022-07-26

E-0034

D · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2022-07-26

E-0035

D · No harm found

Provide family notifications of emergency plan.

Corrected 2022-07-26

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2022-07-26

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-07-26

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2022-07-26

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-07-26

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-07-26

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055462.

Visitor reviews

What people say on Google.

3.3197 ratings on Google

★★★★★General Infantry Joe · 2026-01-18 · via Google
“2026 January 18 12:14 pm, and I am posting this review from the waiting room I was placed in. Check out the picture. Ok, so I got here almost an hour ago, but I was checked in rather quickly. Forms, pshhh. Too easy! I filled out more forms and more complicated forms than these simple consent to receive text and emails regarding my visit and that's great. I'm an Army veteran that served in O.I.F( o…”

★Osbaldo Mendoza · 2026-06-09 · via Google
“ve been there so I want to clarify that this is for the sheer incompetence that occupies the front desk of the ER. How inept must you be at your job to fail so miserably in such a consistent basis, is it a lack of training, job knowledge, or just lack of empathy that drives this terrible customer service provided by all of the front desk staff. On every single interaction I have had with this faci…”

★Regina Mirelez · 2026-06-12 · via Google
“I was taken there by ambulance while in er my husband brought my emotional support pet in an enclosed stroller. He was denied entrance because he had my service pet. He explained the situation and my dogs status if service animal. He was told to leave and the nurse was very rude called security after the security guard searched my dogs back pack and stroller and my husband they were told to leave.…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered