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Nursing homeFAID #7168

Heartland Care and Rehabilitation Center

2525 BOUTIN DRIVE, CAPE GIRARDEAU, MO, 63701
(573) 334-5225
www.heartlandcare.net
102 licensed beds
★★★★★4/5CMS Five-Star overall5/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of HEARTLAND CARE AND REHABILITATION CENTER
Photo via Google · Tiffany Baum

Public record summary

What we can show you for free.
Bed capacity
102
State license
052572
CMS facility ID
265503
Care type
Nursing home
Facility name
Heartland Care and Rehabilitation Center
Street address
2525 BOUTIN DRIVE
City / state / ZIP
Cape Girardeau, MO 63701
Phone
(573) 334-5225
Website
www.heartlandcare.net
State license #
052572

About this facility — Heartland Care and Rehabilitation Center

Heartland Care and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Cape Girardeau, Missouri. It is licensed for 102 beds — close to the median for skilled nursing facilities in Missouri (97 beds).

It is one of 29 senior care facilities in Cape Girardeau and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heartland Care and Rehabilitation Center 19 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Cape Girardeau #1, Inc
Parent company
Circle B Enterprises
Ownership type
For profit - Individual
Administrator
Melissa Welker

Registered owners & officers

Circle B Enterprises Holding Company Inc
Direct owner — 100% stake — since 1996
Agh1 Llc
Operational control · Additional disclosable party — since 2016
Beaird, Todd
Officer · Additional disclosable party — since 2022
Bedell, Bryan
Owner of a disclosable party — since 2025
Bedell, Donald
Director · Officer · Operational control — since 1997
Bollinger, Melissa
Operational control · Additional disclosable party — since 2019
Cape Properties Llc
Additional disclosable party — since 2010
Dcb Real Estate Partnership Lp
Additional disclosable party — since 2010
Fg Llc
Additional disclosable party — since 2016
Forvis Mazars Llp
Additional disclosable party — since 2021
Mid States Inc
Additional disclosable party — since 2010
Palen, James
Operational control · Additional disclosable party — since 2017
Sovereign Healthcare Group Llc
Operational control · Additional disclosable party — since 2021
Van De Ven Llc
Additional disclosable party — since 2000

Regulatory standing

Federal court records
12 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-08-11
License expires
2027-03-31
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-11-17
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$280 per day (≈ $8,510/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
92% Medicaid · 6% Medicare · 2% private/other
Occupancy
73% (fiscal year 2023)
Vs. state median
9% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds
102
Licensed as
SNF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-11-17Health inspection2 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-12-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-30
2024-10-25Health inspection5 citations
F-0568
C · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2024-12-08
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-12-08
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-08
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-12-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-12-08
4 earlier / fire-safety inspections (12 citations)
2023-06-08Health inspection4 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-07-15
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-07-15
F-0660
C · No harm found
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2023-07-15
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-07-15
2025-11-17Fire-safety inspection2 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-12-30
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-12-30
2024-10-25Fire-safety inspection3 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-12-08
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-12-08
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-08
2023-06-08Fire-safety inspection3 citations
K-0271
F · No harm found
Have exits that are accessible at all times.
Corrected 2023-07-15
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-07-15
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-07-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265503.

Visitor reviews

What people say on Google.
3.219 ratings on Google
★★Nicole Jones · 2025-04-11 · via Google

“I’m only giving two stars because some of the staff are actually genuinely caring. My aunt WAS at this facility and I don’t recommend it and IF you’re unfortunate enough to be placed here or have family in here I encourage you to make surprise visits and don’t make it a routine because they’ll make sure everything is fine even when it isn’t. They’re definitely up to something nefarious and the sta…”

★★★★★Kristen Daniel · 2024-01-09 · via Google

“Definitely much better than it was many years ago! Building has had many updates. The staff is amazing. They genuinely care about the residents and it shows. Nursing Management and Admin are amazing and very accommodating. The staff face many challenges and definitely overcome them effortlessly. I would for sure recommend.”

★Wanda Harrington · 2022-01-21 · via Google

“My sister was sent there for rehab. Because of her insurance it was the only place to go. It smelled liked urine from the front door and decor was junk from the 20's. The people were nice, but stole her throw and robe and replaced it with a raggedy one. Very depressing. If I were able to care for her on my own, she would never have been there. The state needs to be involved (2021)”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered