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Nursing homeFAID #9135

Heartland Living & Rehab At the Moses H Cone Memor

1131 NORTH CHURCH STREET, GREENSBORO, NC, 27401
(336) 358-5100
www.heartlandlr.com
107 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of Heartland Living & Rehab at the Moses H Cone Memor
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Address

1131 North Church Street
Greensboro, NC 27401
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Public record summary

What we can show you for free.
Bed capacity
107
CMS facility ID
345391
Care type
Nursing home
County
Guilford
Facility name
Heartland Living & Rehab At the Moses H Cone Memor
Street address
1131 NORTH CHURCH STREET
City / state / ZIP
Greensboro, NC 27401
Phone
(336) 358-5100
Website
www.heartlandlr.com

About this facility — Heartland Living & Rehab At the Moses H Cone Memor

Heartland Living & Rehab At the Moses H Cone Memor is a Medicare/Medicaid-certified skilled nursing facility in Greensboro, North Carolina. It is licensed for 107 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 130 senior care facilities in Greensboro and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heartland Living & Rehab At the Moses H Cone Memor 25 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Century Care Management
Ownership type
For profit - Corporation

Registered owners & officers

Noah K Duncan Mrtl Tr
Direct owner — 100% stake — since 2013
Boyette, Barbara
Director — since 2007
Century Care Management, Inc.
Operational control — since 2007
Gilliam, Robert
Director · Officer — since 2008
Schmidlin, James
Officer — since 2021
Wilson, Horace
Managing employee — since 2017

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-07-11
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-30
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$399 per day (≈ $12,130/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
63% Medicaid · 6% Medicare · 32% private/other
Occupancy
67% (fiscal year 2023)
Vs. state median
7% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
107
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 7:30 AM – 9:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-04-30Health inspectionComplaint-triggered2 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-05-22
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-05-22
2025-02-26Health inspection3 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-03-19
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-03-19
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-03-19
4 earlier / fire-safety inspections (20 citations)
2023-09-28Health inspection8 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-01
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-11-01
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-01
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-01
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-11-01
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-01
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-11-01
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-01
2025-02-26Fire-safety inspection2 citations
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-05-10
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-10
2023-09-28Fire-safety inspection7 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-12-03
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2023-12-03
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-12-03
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-12-03
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-12-03
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-12-03
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-12-03
2022-07-14Fire-safety inspection3 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2022-08-21
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-08-21
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-08-21
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345391.

Visitor reviews

What people say on Google.
3.069 ratings on Google
★Catherine Blackwell · 2026-02-21 · via Google

“⸻ ⭐ Heartland Living & Rehabilitation Center Review (Public Post Version) I am absolutely disgusted and deeply alarmed by my experience with Heartland Living & Rehabilitation Center in Greensboro, NC. I would not trust this facility with anyone I love — not for one hour, let alone an entire stay. What I went through should never happen to any patient or family. Upon my discharge, Heartland had…”

★★★★★Lanae Dedeaux · 2026-01-29 · via Google

“I had never experienced a skilled nursing facility before, but visiting Heartland Living and Rehab completely changed my perspective. From the moment I arrived, the staff were kind, compassionate, and genuinely caring. What stood out most was their dedication to the residents — assisting them out of bed, engaging them in activities, and creating a warm, welcoming environment. I was struggling to …”

★C L · 2025-12-22 · via Google

“Unfortunately I had to give 1 star in order to write this review. This facility is discussing! My MNL complained for 5+ days about her toilet being dirty. No housekeeper or housekeeping not cleaning! I go visit her and the toilet had feces all over it but she was told that she would have to use it anyways. I spoke with the assistant DON that wasn't able to find any cleaning supplies to clean the …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered