Senior Home Review
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Nursing homeFAID #3418

Heartland Senior Living

101 TROWBRIDGE ROAD, NEOGA, IL, 62447
(217) 895-2665
71 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
71
CMS facility ID
146030
Care type
Nursing home
County
Cumberland
Facility name
Heartland Senior Living
Street address
101 TROWBRIDGE ROAD
City / state / ZIP
Neoga, IL 62447
Phone
(217) 895-2665

Heartland Senior Living is a Medicare/Medicaid-certified skilled nursing facility in Neoga, Illinois. It is licensed for 71 beds — below the median for skilled nursing facilities in Illinois (112 beds).

It is one of 1 senior care facility in Neoga and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heartland Senior Living 48 times across 13 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $152,711 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Senior Living Holdings Llc
Direct owner — 100% stake — since 2019
Atru Llc
Indirect owner — since 2019
Bensenville Holdings Llc
Indirect owner — since 2019
Langsner, Miriam
Indirect owner — since 2019
Letizia, John
Managing employee — since 2019
Lhch Llc
Indirect owner — since 2019
Salazar Dujua, Anna Sarah
Director — since 2020
Truhlar, Susan
Director — since 2020

Regulatory standing

Licensed / certified since
2002-08-01
CMS overall rating
3 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$152,711 total
Last standard inspection
2024-06-12
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$292 per day (≈ $8,880/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
32% Medicaid · 18% Medicare · 50% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
15% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
71
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-06Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-18
2025-04-16Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-04
11 earlier / fire-safety inspections (46 citations)
2025-01-28Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-29
2024-07-01Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-02
2024-06-12Health inspection7 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-06-14
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-06-14
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-06-14
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-14
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-06-14
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2024-06-14
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-06-14
2023-11-06Health inspectionComplaint-triggered1 citation
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-11-08
2023-09-20Health inspectionComplaint-triggered1 citation
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-09-21
2023-08-25Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-20
2023-05-17Health inspection7 citations
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-06-22
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-06-22
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-22
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-06-22
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-06-23
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-06-22
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-23
2022-06-17Health inspection6 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-08-05
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-08-26
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-08-05
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-08-05
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-08-05
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-08-05
2024-06-12Fire-safety inspection4 citations
K-0200
F · No harm found
Meet other general requirements.
Corrected 2024-07-01
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-19
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-06-13
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-20
2023-05-17Fire-safety inspection5 citations
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2023-06-05
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-06-05
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-06-05
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-06-05
K-0927
E · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2023-06-05
2022-06-17Fire-safety inspection12 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-07-18
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2022-07-18
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2022-07-18
E-0018
F · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2022-07-18
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2022-07-18
E-0032
F · No harm found
Provide primary/alternate means for communication.
Corrected 2022-07-18
E-0034
F · No harm found
Provide a means of sharing information on occupancy/needs.
Corrected 2022-07-18
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2022-07-18
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2022-07-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-07-18
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2022-07-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-07-18

Federal penalties

2026-03-06Fine$95,030
2025-04-16Fine$14,505
2024-06-12Fine$30,137
2023-08-25Fine$13,039
2026-03-06Medicare payment denial — 14 days
Total fines$152,711
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 146030.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered