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Nursing homeFAID #1841

Heather Hill Healthcare Center

6630 KENTUCKY AVE, NEW PORT RICHEY, FL, 34653
(727) 849-6939
www.hhhcare.org
105 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of HEATHER HILL HEALTHCARE CENTER
Photo via Google · Heather Hill Healthcare Center

Public record summary

What we can show you for free.
Bed capacity
105
CMS facility ID
105343
Care type
Nursing home
County
Pasco
Facility name
Heather Hill Healthcare Center
Street address
6630 KENTUCKY AVE
City / state / ZIP
New Port Richey, FL 34653
Phone
(727) 849-6939
Website
www.hhhcare.org

About this facility — Heather Hill Healthcare Center

Heather Hill Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in New Port Richey, Florida. It is licensed for 105 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 55 senior care facilities in New Port Richey and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heather Hill Healthcare Center 31 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Health Services Management
Ownership type
Non profit - Other

Registered owners & officers

Health Services Management, Inc.
Direct owner · Operational control — 100% stake — since 2000
Baxter, Kevin
Officer · Operational control — since 2008
Dilella, Vincent
Operational control · Additional disclosable party — since 2022
Fisher, Scott
Officer · Operational control — since 2008
Flores-dejesus, Lisa
Operational control · Additional disclosable party — since 2023
Jackson, Brian
Officer · Operational control — since 2008
National Health Investors, Inc.
Mortgage holder · Additional disclosable party — since 2008
Nhi-reit of Florida, Llc
Mortgage holder · Additional disclosable party — since 2008
Shatz, Jim
Officer · Operational control — since 2008
White, Joshua
Officer · Operational control — since 2008

Regulatory standing

Licensed / certified since
1979-05-01
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-06-06
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$396 per day (≈ $12,040/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
73% Medicaid · 7% Medicare · 21% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
3% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds
105
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-05-20Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-18
2024-10-22Health inspectionComplaint-triggered1 citation
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-11-22
6 earlier / fire-safety inspections (29 citations)
2024-06-06Health inspection9 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-07-06
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-07-06
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-07-06
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-07-06
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-07-06
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-06
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-07-06
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2024-07-06
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-07-06
2022-03-16Health inspection11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-04-16
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2022-04-16
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-06-07
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-04-16
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-04-16
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-06-07
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-06-07
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-04-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-06-07
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2022-06-07
F-0868
D · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-06-07
2021-01-15Health inspection3 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2021-02-09
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2021-02-09
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2021-02-09
2024-06-06Fire-safety inspection2 citations
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2024-07-06
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-06
2022-03-16Fire-safety inspection2 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-04-16
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2022-04-16
2021-01-15Fire-safety inspection2 citations
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2021-02-01
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2021-02-01
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105343.

Visitor reviews

What people say on Google.
3.548 ratings on Google
★★★★★Angelica Otero · 2026-05-01 · via Google

“I was honestly a little skeptical at first because the Google rating was lower than I expected, and there weren’t many interior photos available, so I wasn’t sure what to expect. However, after visiting Heather Hill Healthcare Center, I can confidently say my concerns were completely put to rest. This facility is exceptionally clean, well-maintained, and welcoming. The environment is very friendl…”

★★★★★Joanne Gosselin · 2026-04-03 · via Google

“Very caring staff, everything is clean. Doesn’t smell like bodily fluids. I didn’t have to wait for 3-4 hours for someone to come when I pressed for help. Lisa and Nary Grace in physical therapy and occupational therapy got me up and walking. From being bed bound to a walker after having emergency back surgery. I felt like I was part of a family. I meet with administrators and directors of each de…”

★★★★★Lilly Ruiz · 2026-03-13 · via Google

“I had some ups and downs here as a patient from physical therapy and my personal life but honestly when I first came here I was scared being in a new environment and meeting new people but Peggy, Justin, Ricky, Frances, Ms. Lisa (she used to work in the front office), Rob, Miranda, all the nurses and CNAs, and Ashley…and some of the residents I’ve met and got to know…they made me feel like I was s…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered