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Nursing homeFAID #495

Heather Manor Nursing and Rehabilitation Center

400 WEST 23RD STREET, HOPE, AR, 71801
(870) 777-3448
www.heathermanornursingandrehab.com
128 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HEATHER MANOR NURSING AND REHABILITATION CENTER
Photo via Google · Heather Manor Rehabilitation

Public record summary

What we can show you for free.
Bed capacity
128
CMS facility ID
045337
Care type
Nursing home
County
Hempstead
Facility name
Heather Manor Nursing and Rehabilitation Center
Street address
400 WEST 23RD STREET
City / state / ZIP
Hope, AR 71801
Phone
(870) 777-3448
Website
www.heathermanornursingandrehab.com

About this facility — Heather Manor Nursing and Rehabilitation Center

Heather Manor Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Hope, Arkansas. It is licensed for 128 beds — above the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 4 senior care facilities in Hope and 221 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heather Manor Nursing and Rehabilitation Center 27 times across 6 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Central Arkansas Nursing Centers
Ownership type
For profit - Corporation

Registered owners & officers

Central Arkansas Nursing Centers Inc
Additional disclosable party — since 2025
Clay, Stacy
Additional disclosable party — since 2024
Goins, Dale
Operational control · Additional disclosable party — since 2024
Heather Manor Care Center Inc
Additional disclosable party — since 2024
Morton, Michael
Director · Officer · Additional disclosable party — since 2004
Nursing Consultants Inc
Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1998-01-01
CMS overall rating
4 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-02-06
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$370 per day (≈ $11,250/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
82% Medicaid · 7% Medicare · 10% private/other
Occupancy
67% (fiscal year 2023)
Vs. state median
12% above the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
128
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-02-06Health inspection6 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-03-08
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-03-08
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2025-03-08
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-03-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-08
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-08
2024-04-04Health inspection7 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-04
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-05-04
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-04
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-04
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-04
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-04
4 earlier / fire-safety inspections (14 citations)
2023-03-03Health inspection9 citations
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-04-02
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-04-02
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-02
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-04-02
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-04-02
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-04-02
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-04-02
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-02
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-02
2025-02-06Fire-safety inspection1 citation
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-03-08
2024-04-04Fire-safety inspection3 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-05-02
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-05-02
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-05-02
2023-03-03Fire-safety inspection1 citation
K-0271
F · No harm found
Have exits that are accessible at all times.
Corrected 2023-04-02
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045337.

Visitor reviews

What people say on Google.
3.810 ratings on Google
★★★Debbie · 2025-06-29 · via Google

“Weekends are SO loud in this facility. Even closing the door with your loved one you will still have to speak loudly to be heard 3/4 feet away. This seems like a "band-aid" place where patients arent necessarily taken seriously. Any and everyone can come in and bring anything in...I've only been 3 times(recently) and I've never once been spoken to by an employee. Found the room i needed on my own.…”

★★★★★Karmen Smith · 2017-05-24 · via Google

“Wonderful staff. Wonderful residents. Wonderful atmosphere. Very clean.”

★Teresa Couch · 2018-06-13 · via Google

“I would love to see your video of what really happened”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered