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Nursing homeFAID #13110

Hebron Oaks

510 GENOMIC DRIVE, MADISON, WI, 53719

(608) 230-4000

70 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

510 Genomic Drive

Madison, WI 53719

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Public record summary

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Bed capacity

CMS facility ID

525375

Care type

Nursing home

County

Dane

Facility name

Hebron Oaks

Street address

510 GENOMIC DRIVE

City / state / ZIP

Madison, WI 53719

Phone

(608) 230-4000

About this facility — Hebron Oaks

Hebron Oaks is a Medicare/Medicaid-certified skilled nursing facility in Madison, Wisconsin. It is licensed for 70 beds — close to the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 107 senior care facilities in Madison and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hebron Oaks 37 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $14,901 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Oakwood Lutheran Senior Ministries, Inc.

Direct owner — 100% stake — since 1966

Barros, Mary

Officer · Operational control — since 2024

Cliftonlarsonallen Llp

Additional disclosable party — since 2020

Donovan, Amber

Operational control · Additional disclosable party — since 2024

Hamilton-crawford, Janice

Officer · Operational control — since 2023

Hayden, Kevin

Governing body · Director · Additional disclosable party — since 2023

Husom, Susan

Officer · Operational control · Additional disclosable party — since 2024

Jacobson, Eric

Operational control · Additional disclosable party — since 2025

Lefel, Kristin

Operational control — since 2013

Metz, Mary

Director · Additional disclosable party — since 2023

O'donnell, Christine

Officer · Operational control · Additional disclosable party — since 2023

Rafferty, Susan

Officer · Operational control — since 2013

Rossmiller, Richard

Governing body · Director · Additional disclosable party — since 2019

Sachtjen, Laura

Operational control — since 2024

Sidhu, Sarfraz

Operational control · Additional disclosable party — since 2021

Turner, Marcia

Operational control — since 2021

Vercauteren, Thomas

Governing body · Director · Additional disclosable party — since 2024

Williams-racette, Sarah

Operational control — since 2014

Regulatory standing

Licensed / certified since

1984-11-01

CMS overall rating

4 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$14,901 total

Last standard inspection

2025-07-17

Nurse staffing

5.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$829 per day (≈ $25,200/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

15% Medicaid · 40% Medicare · 45% private/other

Occupancy

49% (fiscal year 2023)

Vs. state median

104% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-08Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-02-02

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-02-02

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-02-02

2025-07-17Health inspection2 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-08-06

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-30

5 earlier / fire-safety inspections (32 citations)

2025-02-18Health inspectionComplaint-triggered2 citations

F-0686

J · Immediate jeopardyFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-04-01

F-0730

F · No harm foundFrom a complaint

Observe each nurse aide's job performance and give regular training.

Corrected 2025-03-11

2023-03-09Health inspection3 citations

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-04-04

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2023-04-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-04

2025-07-17Fire-safety inspection11 citations

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-07-28

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-08-17

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-08-17

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-08-08

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-17

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-08-17

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-08-07

K-0541

D · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2025-08-17

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-07-29

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-08-17

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-17

2024-05-23Fire-safety inspection12 citations

E-0029

F · No harm found

Develop a communication plan.

Corrected 2024-06-20

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-06-18

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-06-13

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-09

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-08-09

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-07-21

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-07-21

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-06-14

K-0541

D · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2024-07-21

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-18

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-06-17

2023-03-09Fire-safety inspection4 citations

E-0033

C · No harm found

Establish methods for sharing information.

Corrected 2023-03-08

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2023-03-27

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-03-27

K-0919

F · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-03-27

Federal penalties

2025-02-18Fine$14,901

2025-02-18Medicare payment denial — 17 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525375.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered