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Nursing homeFAID #9210

Hendersonville Health and Rehabilitation

104 COLLEGE DRIVE, FLAT ROCK, NC, 28731
(828) 693-8600
hendersonville.sanstonehealth.com
130 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HENDERSONVILLE HEALTH AND REHABILITATION
Photo via Google · Hendersonville Health & Rehab

Public record summary

What we can show you for free.
Bed capacity
130
CMS facility ID
345493
Care type
Nursing home
County
Henderson
Facility name
Hendersonville Health and Rehabilitation
Street address
104 COLLEGE DRIVE
City / state / ZIP
Flat Rock, NC 28731
Phone
(828) 693-8600
Website
hendersonville.sanstonehealth.com

About this facility — Hendersonville Health and Rehabilitation

Hendersonville Health and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Flat Rock, North Carolina. It is licensed for 130 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 20 senior care facilities in Flat Rock and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hendersonville Health and Rehabilitation 15 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Sanstone Health & Rehabilitation
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ardent Health and Rehabilitation Co
Indirect owner — 50% stake — since 2008
Bluesky Healthcare Inc
Direct owner — 50% stake — since 2008
Flat Rock Management Company
Direct owner — 50% stake — since 2008
Sprenger, Nicole
Indirect owner — 15% stake — since 2008
Sprenger, Tracey
Indirect owner · Partner — 15% stake — since 2008
Malanowski, Kenneth
Indirect owner — 10% stake — since 2008
Hutsenpiller, Wendie
Indirect owner — 9% stake — since 2008
Freeman, Carmen
Additional disclosable party — since 2016
Jennings, Mark
Additional disclosable party — since 2024
Russell, Larry
Operational control · Additional disclosable party — since 2011
Sanstone Management Company, Llc
Operational control · Additional disclosable party — since 2024
Sprenger, Andrew
Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since
1999-06-03
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-09-18
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$452 per day (≈ $13,740/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 19% Medicare · 12% private/other
Occupancy
71% (fiscal year 2023)
Vs. state median
21% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
130
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2024-09-11Health inspectionComplaint-triggered3 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-09-12
F-0812
D · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-12
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-09-12
2023-06-16Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-07-06
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-06-21
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-07-06
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-07-14
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-07-12
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-06-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-07-06
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-06-30
3 earlier / fire-safety inspections (4 citations)
2024-09-11Fire-safety inspection2 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-11-12
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-11-12
2024-01-25Fire-safety inspectionComplaint-triggered1 citation
K-0362
D · No harm foundFrom a complaint
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2024-03-16
2023-06-16Fire-safety inspection1 citation
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-08-26
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345493.

Visitor reviews

What people say on Google.
3.736 ratings on Google
★★★★★Candy Martin · 2026-08-04 · via Google

“My Mom is in long term care here and my opinion is this is the Best Place in Hendersonville! There is never bad smells in the hallways, the Nurses are the Great, the CNA's are absolutely wonderful. My mom always has her showers on the days they are scheduled for, her bed is always made and both the CNA's and Nurses are very attentive to her needs! The cleaning staff, you couldn't ask for better. I…”

★★★★★J C · 2025-10-20 · via Google

“These folks, this team, works like a well oiled machine. They help not only their clients but family members as well. It is the cleanest facility around, never saturated in perfumy deodorizers, but is just clean. The employee turnover rate is very low so that speaks volumes about how they treat their employees and patients. Our personal experience has been outstanding. Are there more expensive pl…”

★Karen Tomlinson · 2026-01-30 · via Google

“Visit your family /loved ones every chance you can. This was my first time visiting this nursing home and found my family member stating she had been buzzing for help. I asked the desk for wash clothes and towels and started helping clean my family member, when I was almost done the CNA came in the room and was not happy with me doing the washing up of the my family member. I thought I was he…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 15 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered