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Nursing homeFAID #12073

Heritage Convalescent Center

1009 CLYDE ST, AMARILLO, TX, 79106

(806) 352-5295

heritageofamarillo.com/nursing-home-amarillo?utm_source=google&utm_medium=gbp&utm_campaign=map

116 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

1009 Clyde St

Amarillo, TX 79106

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Public record summary

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Bed capacity

116

CMS facility ID

455480

Care type

Nursing home

County

Potter

Facility name

Heritage Convalescent Center

Street address

1009 CLYDE ST

City / state / ZIP

Amarillo, TX 79106

Phone

(806) 352-5295

Website

heritageofamarillo.com/nursing-home-amarillo?utm_source=google&utm_medium=gbp&utm_campaign=map

About this facility — Heritage Convalescent Center

Heritage Convalescent Center is a Medicare/Medicaid-certified skilled nursing facility in Amarillo, Texas. It is licensed for 116 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 30 senior care facilities in Amarillo and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Convalescent Center 27 times across 12 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Bailey, Jennifer

Operational control · Additional disclosable party — since 2018

Dick and Joilue Stebbins Son's Trust

Direct owner · Partner — since 1996

Stebbins Heritage, Inc.

Direct owner · Operational control · Partner · Additional disclosable party — since 1999

Stebbins, Richard

Direct owner · Governing body · Partner · Additional disclosable party — since 1998

Regulatory standing

Licensed / certified since

1983-08-25

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-04

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$255 per day (≈ $7,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

61% Medicaid · 11% Medicare · 27% private/other

Occupancy

58% (fiscal year 2023)

Vs. state median

8% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

116

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-04Health inspection8 citations

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-01-18

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2026-01-18

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-01-18

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-01-18

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-18

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-18

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-01-18

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-01-18

2025-09-09Health inspectionComplaint-triggered1 citation

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-24

7 earlier / fire-safety inspections (18 citations)

2025-07-15Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-29

2025-06-03Health inspectionComplaint-triggered1 citation

F-0602

E · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-07-15

2024-10-02Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-16

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-11-16

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-16

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-16

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-11-16

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-11-16

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-16

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-16

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-11-16

2024-07-05Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-18

2024-03-06Health inspectionComplaint-triggered1 citation

F-0727

F · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-04-15

2023-10-10Health inspectionComplaint-triggered1 citation

F-0761

E · No harm foundFrom a complaint

Corrected 2023-11-24

2023-08-23Health inspection3 citations

F-0575

F · No harm found

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2023-10-07

F-0761

D · No harm found

Corrected 2023-10-07

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-07

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455480.

Visitor reviews

What people say on Google.

3.335 ratings on Google

★★★★★Jessica McAlister · 2026-07-15 · via Google
“Kelsie Graves has been a tremendous help in the financial side and is the most responsive and supportive person I have had the pleasure of working alongside. She has held my hand and supported me through the process of social security and representative payee and the Medicade renewals and the ins and outs. She is always there when I need her. She has gone above and beyond to help me with a spen…”

★★★★★Trish · 2026-05-12 · via Google
“Hello I just wanted to share my observation as I was having a late breakfast with my sister at calico county . This morning a few of your residents were guest there along with a lovely lady who let me know she was the activity director for your facility . I observed her patience and kindness with the group and thanked her for what she does. The way she assisted them with their meals and tickets wi…”

★★★★★Lupita · 2026-04-30 · via Google
“They staff is amazing . They went over and beyond to help my mother-in-law with her mom. They even traveled to another facility to see if she would be accepted . The staff have compassionate hearts and make us all feel very welcomed . The place is nice and clean . Very impressed”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered