Home›Browse›Texas›Carrollton›Heritage Gardens Rehabilitation and Healthcare

Nursing homeFAID #13967

Heritage Gardens Rehabilitation and Healthcare

2135 N DENTON DR, CARROLLTON, TX, 75006

(972) 242-0666

150 licensed beds

CMS rates Heritage Gardens Rehabilitation and Healthcare 2 out of 5 overall. Federal inspectors issued 38 citations across 15 inspections in the last three years, with $38,840 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGE GARDENS REHABILITATION AND HEALTHCARE

Photo via Google · Heritage Gardens Rehabilitation & Healthcare

Address

2135 N Denton Dr

Carrollton, TX 75006

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Public record summary

What we can show you for free.

Bed capacity

150

CMS facility ID

675111

Care type

Nursing home

County

Dallas

Facility name

Heritage Gardens Rehabilitation and Healthcare

Street address

2135 N DENTON DR

City / state / ZIP

Carrollton, TX 75006

Phone

(972) 242-0666

Website

ensignservices.net

About this facility — Heritage Gardens Rehabilitation and Healthcare

Heritage Gardens Rehabilitation and Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Carrollton, Texas. It is licensed for 150 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 35 senior care facilities in Carrollton and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Heritage Gardens Rehabilitation and Healthcare 38 times across 15 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $38,840 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Eastland Memorial Hospital District

Direct owner — 100% stake — since 2017

Burnam, Soon

Officer — since 2017

Caretrust Gp Llc

Additional disclosable party — since 2010

Caretrust Reit Inc

Additional disclosable party — since 2010

Ctr Partnership Lp

Additional disclosable party — since 2010

Ensign Services Inc

Additional disclosable party — since 2010

Hernandez, Miguel

Governing body · Operational control · Additional disclosable party — since 2023

Josey Ranch Healthcare Holdings Llc

Additional disclosable party — since 2010

Keetch, Chad

Officer — since 2011

Paterson, Morley

Governing body · Operational control · Additional disclosable party — since 2025

Savoy Healthcare, Inc.

Operational control · Additional disclosable party — since 2017

Taylor, Stephen

Officer — since 2025

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-02-11

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$38,840 total

Last standard inspection

2026-01-15

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$498 per day (≈ $15,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

68% Medicaid · 7% Medicare · 26% private/other

Occupancy

47% (fiscal year 2024)

Vs. state median

80% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

150

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-14Health inspectionComplaint-triggered2 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2026-04-30

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-30

2026-03-09Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-03-16

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-16

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-03-16

11 earlier / fire-safety inspections (33 citations)

2026-01-15Health inspection4 citations

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-02-10

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-02-10

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-10

2025-07-08Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-26

2025-04-09Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-04-28

2025-03-13Health inspectionComplaint-triggered1 citation

F-0726

E · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-03-27

2024-11-06Health inspectionComplaint-triggered5 citations

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-06

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-12-06

F-0745

E · No harm found

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-12-06

F-0805

E · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-12-06

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

2024-03-08Health inspectionComplaint-triggered1 citation

F-0693

D · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-03-23

2024-02-08Health inspectionComplaint-triggered2 citations

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-03-08

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-03-08

2023-10-05Health inspection5 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-31

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-10-31

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-27

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-10-24

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-10-25

2026-01-15Fire-safety inspection1 citation

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-02-10

2024-11-06Fire-safety inspection5 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-11-07

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-11-07

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-11-08

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-11-08

K-0929

E · No harm found

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2024-11-06

2023-10-05Fire-safety inspection7 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-10-12

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-12

K-0342

F · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2023-10-12

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-20

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-10-20

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-10-12

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-10-12

Federal penalties

2025-07-08Fine$38,840

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675111.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 60% of nursing homes in the state

State median: 33

Federal fines, 3 years

$38,840

More than 71% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.2

Higher than 41% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

60%

Higher than 75% of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 13 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	23.5%	15.8%	13.5%	Worse than state
Lose too much weight	2.7%	2.9%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.4%	0.8%	1.5%	Better than state
Have depressive symptoms	0.4%	2.3%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	2.0%	3.2%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.4%	93.7%	Near state average
Ability to walk independently worsened	8.2%	12.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	17.4%	17.8%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.0%	95.3%	Near state average
With pressure ulcers	4.4%	3.7%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	15.1%	12.5%	18.3%	Worse than state
Received an antipsychotic medication	2.2%	9.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.61	2.05	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.06	1.97	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	88.7%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	85.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	18.1%	25.5%	23.4%	Better than state
Had an outpatient emergency department visit	4.5%	12.2%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0600 2 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0363 2 inspections. Install corridor and hallway doors that block smoke.
K-0372 2 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

What its owners also hold

Eastland Memorial Hospital District has an ownership stake on file at 34 nursing homes, averaging 2.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Carrollton Regional Medical Center, about 3.9 miles. CMS rating 2 of 5.
Methodist Hospital for Surgery, about 4.6 miles. CMS rating 4 of 5.
Dallas Medical Center, about 4.6 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Carrollton Health and Rehabilitation Center, Carrollton, about 1.9 miles. CMS rating 2 of 5.
Sandy Lake Rehabilitation and Care Center, Coppell, about 2.6 miles. CMS rating 2 of 5.
The Madison On Marsh, Carrollton, about 3.0 miles. CMS rating 4 of 5.
Vista Ridge Nursing & Rehabilitation Center, Lewisville, about 3.9 miles. CMS rating 3 of 5.
Brookhaven Nursing and Rehabilitation Center, Carrollton, about 4.0 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

4.1108 ratings on Google

★Nimet Mawji · 2026-07-03 · via Google
“My mother stayed there for a little over 2 years. The facility is now clean at all. We found bugs in the night stand and roaches and no one did anything about it. They kept my mother sedated and never woke her up for meal times. We requested diaper changes every time we went to see her. And she was always fast asleep. Towards the end of her life I advised them not to keep her sedated so she co…”

★Carl Tapia · 2026-04-20 · via Google
“I had a very concerning experience with Heritage Garden Rehab & Healthcare. Despite having valid Power of Attorney in place, the facility failed to honor it and allowed my loved one to make independent decisions while clearly mentally incompetent. As a result, she was put in real danger. After being allowed to leave, she fell twice and her actions led to police involvement and a report being file…”

★Shrestha · 2026-03-10 · via Google
“This review is for Renuka, LVN We were visiting a relative and we had called her for some assistance. When she came to the room, the way she arrived and interacted made us feel very uncomfortable. She seemed out of breath and appeared irritated, which made the interaction unpleasant. After leaving the room, she went to the nurse station and was whispering about us which is very unprofessional. Ma…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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