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Nursing homeFAID #12626

Heritage Hall Blacksburg

3610 SOUTH MAIN STREET, BLACKSBURG, VA, 24060

(540) 951-7000

www.heritage-hall.org/blacksburg

179 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Heritage Hall Blacksburg

Address

3610 South Main Street

Blacksburg, VA 24060

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Public record summary

What we can show you for free.

Bed capacity

179

CMS facility ID

495356

Care type

Nursing home

County

Montgomery

Facility name

Heritage Hall Blacksburg

Street address

3610 SOUTH MAIN STREET

City / state / ZIP

Blacksburg, VA 24060

Phone

(540) 951-7000

Website

www.heritage-hall.org/blacksburg

About this facility — Heritage Hall Blacksburg

Heritage Hall Blacksburg is a Medicare/Medicaid-certified skilled nursing facility in Blacksburg, Virginia. It is licensed for 179 beds — well above the median for skilled nursing facilities in Virginia (117 beds).

It is one of 5 senior care facilities in Blacksburg and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Hall Blacksburg 35 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Heritage Hall

Ownership type

For profit - Corporation

Registered owners & officers

American Healthcare Llc

Operational control — since 2010

Dalton, Brad

Operational control — since 2024

Davis, Benjamin

Additional disclosable party — since 2026

East, Thomas

Director · Officer — since 2012

Gallant, Cassandra

Officer · Additional disclosable party — since 2024

Hamilton, Alyssa

Operational control · Additional disclosable party — since 2024

Hopkins, William

Director — since 2010

Regulatory standing

Federal court records

8 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2001-10-01

CMS overall rating

4 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-08-29

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$401 per day (≈ $12,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 11% Medicare · 16% private/other

Occupancy

65% (fiscal year 2023)

Vs. state median

right at the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds

179

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-24Health inspectionComplaint-triggered1 citation

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-16

2024-08-29Health inspection7 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-15

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-10-15

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-15

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-10-15

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-10-15

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-10-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-15

5 earlier / fire-safety inspections (27 citations)

2023-01-19Health inspection2 citations

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-03-13

2020-02-10Health inspection12 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2020-07-22

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2020-07-22

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2020-07-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-07-22

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-07-22

F-0697

E · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2020-07-22

F-0700

K · Immediate jeopardy

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2020-07-22

F-0729

D · No harm found

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2020-07-22

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2020-07-22

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2020-07-22

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2020-07-22

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2020-07-22

2024-08-29Fire-safety inspection1 citation

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-02-20

2023-01-19Fire-safety inspection10 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2023-04-10

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-04-10

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-04-10

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-04-10

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-04-10

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-10

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-04-10

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-10-24

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-10-24

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-10-24

2020-02-10Fire-safety inspection2 citations

E-0036

E · No harm found

Establish emergency prep training and testing.

Corrected 2020-07-22

E-0037

E · No harm found

Establish staff and initial training requirements.

Corrected 2020-07-22

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495356.

Visitor reviews

What people say on Google.

3.782 ratings on Google

★★★★★Christopher L · 2026-04-17 · via Google
“Placing my mom in a nursing home was one of the hardest decisions I’ve ever had to make. There’s a fear and guilt that comes with it that’s hard to explain unless you’ve been through it. But from the moment she arrived here, that fear slowly started to fade.The staff didn’t just welcome her they embraced her. They treat her with so much kindness, patience, and dignity that it truly brings me comfo…”

★Jessica Riddle · 2026-05-11 · via Google
“I have gone back and forth on writing this review because no words feel strong enough for the anger, heartbreak, and guilt my family now carries after trusting this facility with my mother’s life. We placed our faith in people who were supposed to protect her, care for her, advocate for her, and treat her with dignity. Instead, we watched concern after concern be overlooked while we were left fee…”

★SeaBreeze · 2026-04-04 · via Google
“I would not recommend Heritage Hall to anyone looking for quality care for their loved ones. The facility consistently appears to be short-staffed, which directly impacts the level of attention and care residents receive. Basic needs are often delayed or overlooked, and it’s clear that the staff are overwhelmed and unable to provide the level of compassion and support that residents deserve. In a…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered