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Nursing homeFAID #7090

Heritage Hall Nursing Center

750 E HIGHWAY 22, CENTRALIA, MO, 65240
(573) 682-5551
60 licensed beds

CMS rates Heritage Hall Nursing Center 4 out of 5 overall. Federal inspectors issued 19 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
60
State license
052505
CMS facility ID
265385
Care type
Nursing home
Facility name
Heritage Hall Nursing Center
Street address
750 E HIGHWAY 22
City / state / ZIP
Centralia, MO 65240
Phone
(573) 682-5551
State license #
052505

Heritage Hall Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Centralia, Missouri. It is licensed for 60 beds — below the median for skilled nursing facilities in Missouri (97 beds).

It is one of 2 senior care facilities in Centralia and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Americare Senior Living, a group of 23 facilities on this site.

Federal inspectors have cited Heritage Hall Nursing Center 19 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Americare At Heritage Hall Nursing Center, Llc
Parent company
Americare Senior Living
Ownership type
For profit - Corporation
Administrator
Cindy Lou Yadav

Registered owners & officers

Hwj Llc
Direct owner — 100% stake — since 2012
Ford, Julianna
Indirect owner — 33% stake — since 2012
Montgomery, Henley
Indirect owner — 33% stake — since 2012
Montgomery, William
Indirect owner — 33% stake — since 2012
Americare Systems, Inc.
Operational control — since 2012
Crosson, Clay
Managing employee — since 2001
Redmond, Christina
Managing employee — since 2021
Reiker, James
Officer — since 2012
Schade, Kyle
Officer — since 2021

Regulatory standing

Licensed / certified since
1989-09-01
License expires
2027-02-15
CMS overall rating
4 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-08-14
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$279 per day (≈ $8,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
58% Medicaid · 11% Medicare · 31% private/other
Occupancy
60% (fiscal year 2023)
Vs. state median
9% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds
60
Licensed as
SNF
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-06Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-11-10
2025-08-14Health inspection4 citations
F-0568
E · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2025-09-27
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-09-27
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-09-27
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-27
4 earlier / fire-safety inspections (14 citations)
2024-06-14Health inspection3 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-06-27
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-06-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-27
2023-03-24Health inspection1 citation
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-04-12
2024-06-14Fire-safety inspection6 citations
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2024-06-14
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-07-01
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-13
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2024-08-05
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2024-08-05
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-07-09
2023-03-24Fire-safety inspection4 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-04-17
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-03-24
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-03-24
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-04-21
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265385.
How it compares in Missouri.
Inspection citations, 3 years
19
More than 8% of nursing homes in the state
State median: 50
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
3.3
Higher than 44% of nursing homes in the state
State median: 3.4
Nursing staff turnover, annual
66%
Higher than 72% of nursing homes in the state
State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 12 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased17.6%17.4%13.5%Near state average
Lose too much weight9.0%5.1%5.1%Worse than state
With a catheter inserted and left in their bladder0.0%0.9%0.7%Better than state
With a urinary tract infection2.2%2.2%1.5%Near state average
Have depressive symptoms4.9%20.0%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury3.6%4.0%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine91.4%84.0%93.7%Near state average
Ability to walk independently worsened16.8%15.8%12.7%Near state average
Received an antianxiety or hypnotic medication20.6%25.6%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine89.5%90.8%95.3%Near state average
With pressure ulcers5.9%4.4%4.5%Worse than state
With new or worsened bowel or bladder incontinence12.5%17.1%18.3%Better than state
Received an antipsychotic medication11.9%23.5%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.591.981.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.502.161.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine65.9%65.7%82.3%Near state average
Newly received an antipsychotic medication1.9%2.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine44.4%61.4%80.1%Worse than state
Were rehospitalized after a nursing home admission22.2%25.7%23.4%Better than state
Had an outpatient emergency department visit11.6%13.4%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • K-0712 2 inspections. Have simulated fire drills held at unexpected times.

What its owners also hold

  • Hwj Llc has an ownership stake on file at 7 nursing homes, averaging 4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Missouri

  • Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
  • File a complaint: 800-392-0210 · Online
  • Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
  • Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Moberly Regional Medical Center, about 20 miles. CMS rating 2 of 5.
  • Boone Hospital Center, about 21 miles. CMS rating 4 of 5.
  • Columbia Mo Va Medical Center, about 22 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered