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Nursing homeFAID #301

Heritage Health Care Center

1300 SOUTH STREET, GLOBE, AZ, 85501

(928) 425-3118

lcca.com

96 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1300 South Street

Globe, AZ 85501

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

035141

Care type

Nursing home

County

Gila

Facility name

Heritage Health Care Center

Street address

1300 SOUTH STREET

City / state / ZIP

Globe, AZ 85501

Phone

(928) 425-3118

Website

lcca.com

About this facility — Heritage Health Care Center

Heritage Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Globe, Arizona. It is licensed for 96 beds — close to the median for skilled nursing facilities in Arizona (112 beds).

It is one of 15 senior care facilities in Globe and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Health Care Center 25 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Limited Liability company

Registered owners & officers

Butner, Nancy

Governing body · Operational control — since 2018

Cross, Cindy

Officer — since 2004

Fletcher, Todd

Operational control — since 2021

Franco, Mark

Operational control — since 2025

Henry, Terry

Officer — since 2004

Lay, Lisa

Operational control — since 2017

Layton, Brent

Operational control · Additional disclosable party — since 2025

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 2005

Preston, Aubrey

Operational control — since 2025

Preston, Forrest

Indirect owner · Additional disclosable party — since 2004

Smith, Frank

Operational control — since 2025

Summerhays, Timothy

Governing body · Operational control · Additional disclosable party — since 2025

Swanker, Richard

Operational control — since 2022

Thurmond, Joan

Officer — since 2004

Williams, Kathy

Governing body · Operational control — since 1996

Ziegler, James

Operational control — since 2006

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1987-03-31

CMS overall rating

4 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-27

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$342 per day (≈ $10,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 14% Medicare · 21% private/other

Occupancy

67% (fiscal year 2023)

Vs. state median

18% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-02-27Health inspectionComplaint-triggered6 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-03-10

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-03-10

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-10

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-03-10

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-03-10

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-10

2025-05-29Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-20

5 earlier / fire-safety inspections (18 citations)

2025-05-01Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-13

2025-04-15Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-31

2024-01-04Fire-safety inspection6 citations

K-0133

D · No harm found

Install a two-hour-resistant firewall separation.

Corrected 2024-02-26

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-02-26

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-02-26

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-02-12

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-02-15

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-02-19

2022-09-29Fire-safety inspection6 citations

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2022-10-21

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2022-10-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-10-21

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-21

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-10-21

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-10-21

2021-04-22Fire-safety inspection4 citations

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2021-05-17

E-0013

D · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2021-05-17

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2021-05-17

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-05-17

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035141.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered