Home›Browse›Ohio›Oakwood Village›Heritage Health Care Center

Nursing homeFAID #9505

Heritage Health Care Center

24613 BROADWAY AVENUE, OAKWOOD VILLAGE, OH, 44146

(440) 439-1448

60 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

24613 Broadway Avenue

Oakwood Village, OH 44146

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

365401

Care type

Nursing home

County

Cuyahoga

Facility name

Heritage Health Care Center

Street address

24613 BROADWAY AVENUE

City / state / ZIP

Oakwood Village, OH 44146

Phone

(440) 439-1448

About this facility — Heritage Health Care Center

Heritage Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Oakwood Village, Ohio. It is licensed for 60 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 2 senior care facilities in Oakwood Village and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Health Care Center 76 times across 12 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Embassy Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Balaji, Harigopal

Operational control · Additional disclosable party — since 2025

Dorsey, Kathryn

Operational control · Additional disclosable party — since 2025

Embassy Healthcare Management Inc

Additional disclosable party — since 2020

Handler, Aaron

Officer · Operational control — since 2004

Heritage Employment Services, Llc

Additional disclosable party — since 2020

Repchick, George

Governing body · Officer · Operational control — since 2020

Regulatory standing

Federal court records

10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1978-12-01

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2023-11-27

Nurse staffing

2.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$366 per day (≈ $11,130/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

29% Medicaid · 2% Medicare · 69% private/other

Occupancy

51% (fiscal year 2023)

Vs. state median

1% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-08-21Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-08-29

2024-12-09Health inspectionComplaint-triggered2 citations

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-01-10

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-10

10 earlier / fire-safety inspections (73 citations)

2024-04-09Health inspectionComplaint-triggered5 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-05-03

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-03

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-05-03

F-0679

D · No harm foundFrom a complaint

Provide activities to meet all resident's needs.

Corrected 2024-05-03

F-0921

F · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-05-03

2024-01-31Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-09

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-09

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-02-09

2024-01-26Health inspectionComplaint-triggered1 citation

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-04

2023-11-27Health inspection8 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-01-01

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-01

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-01-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-01-01

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-01-01

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-01-01

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-01-01

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-01-01

2023-11-08Health inspectionComplaint-triggered3 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-27

F-0758

D · No harm foundFrom a complaint

Corrected 2024-01-01

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-11-27

2021-07-27Health inspection11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-08-24

F-0569

E · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2021-08-24

F-0582

E · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2021-08-24

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-08-24

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-08-24

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2021-08-24

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-08-24

F-0730

F · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2021-08-24

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2021-08-24

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-08-24

F-0947

F · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2021-08-24

2019-03-28Health inspection4 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-07-03

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-07-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-07-16

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2019-07-16

2023-11-27Fire-safety inspection10 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-01

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-06-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-01

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-01-01

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-01-01

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-01-01

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-01-01

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-01-01

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-01-01

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-01-01

2021-07-27Fire-safety inspection15 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2021-08-24

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-08-24

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2021-08-24

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2021-08-24

K-0331

F · No harm found

Construct fire resistant interior walls.

Corrected 2021-08-24

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-08-24

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-08-24

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-08-24

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2021-08-24

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2021-08-24

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2021-08-24

K-0751

F · No harm found

Have restrictions on the use of flammable curtains.

Corrected 2021-08-24

K-0753

F · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2021-08-24

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-08-24

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-08-24

2019-03-28Fire-safety inspection13 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2019-07-03

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-07-03

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-07-03

K-0331

E · No harm found

Construct fire resistant interior walls.

Corrected 2019-07-03

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-07-03

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2019-07-03

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2019-07-03

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2019-07-03

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-07-03

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-07-03

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-07-16

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2019-07-16

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2019-07-03

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365401.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 76 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered