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Nursing homeFAID #6476

Heritage Manor

321 NORTHEAST SIXTH STREET, CHISHOLM, MN, 55719

(218) 254-5765

65 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

321 Northeast Sixth Street

Chisholm, MN 55719

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

245245

Care type

Nursing home

County

St. Louis

Facility name

Heritage Manor

Street address

321 NORTHEAST SIXTH STREET

City / state / ZIP

Chisholm, MN 55719

Phone

(218) 254-5765

About this facility — Heritage Manor

Heritage Manor is a Medicare/Medicaid-certified skilled nursing facility in Chisholm, Minnesota. It is licensed for 65 beds — close to the median for skilled nursing facilities in Minnesota (60 beds).

It is one of 5 senior care facilities in Chisholm and 338 skilled nursing facilities across Minnesota. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Manor 50 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

St. Francis Health Services

Ownership type

Non profit - Church related

Registered owners & officers

Anderson, Emily

Operational control · Additional disclosable party — since 2017

Bach, Curtis

Director · Officer · Operational control · Additional disclosable party — since 2024

Barnard, Shelley

Additional disclosable party — since 2025

Bay, Esa

Operational control · Additional disclosable party — since 2025

Big Stone Therapies, Inc

Operational control · Additional disclosable party — since 2015

Blevins, Rosanne

Operational control · Additional disclosable party — since 2018

Burrows, Amanda

Operational control · Additional disclosable party — since 2024

Caspers, Megan

Operational control · Additional disclosable party — since 2014

Copeman, Jeffrey

Operational control · Additional disclosable party — since 2025

Dripps, Daniel

Director · Operational control · Additional disclosable party — since 2016

Ehlers, Douglas

Director · Operational control · Additional disclosable party — since 2023

Eide Bailly Llp

Operational control · Additional disclosable party — since 2023

Goodnough, Jennifer

Director · Operational control · Additional disclosable party — since 2021

Gramm, Timothy

Director · Operational control · Additional disclosable party — since 2023

Hanneken, Michelle

Operational control · Additional disclosable party — since 2022

Hejhal, Roxanne

Operational control · Additional disclosable party — since 2023

Hofmann, Reed

Operational control · Additional disclosable party — since 2023

Incontro, Elisabeth

Operational control · Additional disclosable party — since 2013

Just, Matthew

Operational control · Additional disclosable party — since 2025

Lair, Michael

Director · Operational control · Additional disclosable party — since 2025

Lienemann, Steven

Director · Operational control · Additional disclosable party — since 2025

Luetmer, John

Director · Operational control · Additional disclosable party — since 2021

Marlow, Jina

Operational control · Additional disclosable party — since 2022

Mcgraw, Cindy

Operational control · Additional disclosable party — since 1988

Nelson, Patrick

Director · Operational control · Additional disclosable party — since 2020

Peterson-devries, Cami

Director · Officer · Operational control · Additional disclosable party — since 2022

Rausch, Amy

Additional disclosable party — since 2025

Raw, Carol

Director · Officer · Operational control · Additional disclosable party — since 2005

Rentz, Laura

Director · Operational control · Additional disclosable party — since 2024

Rentz, Mark

Operational control · Additional disclosable party — since 2024

Rentz, Paul

Director · Operational control · Additional disclosable party — since 2021

Roche, Shane

Operational control · Additional disclosable party — since 2017

Ryan, Ben

Operational control · Additional disclosable party — since 2012

Ryan, Geoffrey

Operational control · Additional disclosable party — since 1998

Schneider, Todd

Director · Operational control · Additional disclosable party — since 2013

St. Francis Health Services of Morris, Inc

Operational control · Additional disclosable party — since 2002

Stock, Kelsey

Operational control · Additional disclosable party — since 2022

Thompson, Renee

Operational control · Additional disclosable party — since 2018

Tomoson, April

Operational control · Additional disclosable party — since 2021

Townley, Glenda

Operational control · Additional disclosable party — since 1999

Walker, Amy

Operational control · Additional disclosable party — since 2024

Wiese, Lorraine

Director · Operational control · Additional disclosable party — since 2017

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1982-09-01

CMS overall rating

1 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-26

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$389 per day (≈ $11,830/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

48% Medicaid · 16% Medicare · 37% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

4% below the MN median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-06-26Health inspectionComplaint-triggered17 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-08-20

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-08-20

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-08-20

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-20

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-08-20

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-20

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-20

F-0684

G · Actual harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-08-20

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-08-20

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-08-20

F-0755

F · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-24

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-08-20

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-20

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-24

F-0919

E · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-08-20

2024-05-16Health inspectionComplaint-triggered5 citations

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-07-01

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-01

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-07-01

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-01

F-0731

F · No harm found

Request a waiver if it can't meet the nurse staffing requirements.

Corrected 2024-07-01

4 earlier / fire-safety inspections (28 citations)

2023-03-09Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-04-17

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-04-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-17

2025-06-26Fire-safety inspection9 citations

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-08-20

K-0226

F · No harm found

Have horizontal exits used in accordance with safety requirements.

Corrected 2025-08-20

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-08-20

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-08-20

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-08-20

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-08-20

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-08-20

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-20

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-08-20

2024-05-16Fire-safety inspection11 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-01

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-07-01

K-0225

D · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-07-01

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-01

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-01

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-07-01

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-07-01

K-0541

D · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2024-07-01

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-07-01

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2024-07-01

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-01

2023-03-09Fire-safety inspection5 citations

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2023-04-17

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-04-17

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-04-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-17

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-17

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 245245.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered