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Nursing homeFAID #10511

Heritage Manor

3804 NORTH BARR AVE, OKLAHOMA CITY, OK, 73122

(405) 789-7103

55 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Address

3804 North Barr Ave

Oklahoma City, OK 73122

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

375502

Care type

Nursing home

County

Oklahoma

Facility name

Heritage Manor

Street address

3804 NORTH BARR AVE

City / state / ZIP

Oklahoma City, OK 73122

Phone

(405) 789-7103

About this facility — Heritage Manor

Heritage Manor is a Medicare/Medicaid-certified skilled nursing facility in Oklahoma City, Oklahoma. It is licensed for 55 beds — below the median for skilled nursing facilities in Oklahoma (100 beds).

It is one of 84 senior care facilities in Oklahoma City and 283 skilled nursing facilities across Oklahoma. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Manor 42 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $30,133 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Underwood, Adamson

Indirect owner · Officer · Operational control · Additional disclosable party — 49% stake — since 2024

Hollaway, Christian

Direct owner · Officer · Operational control · Partner · Additional disclosable party — since 2024

John, Teney

Operational control · Additional disclosable party — since 2024

Judy M Crane Living Trust

Additional disclosable party — since 2024

Manor Home Property, Llc

Additional disclosable party — since 2024

Marcum, Nedra

Operational control · Additional disclosable party — since 2024

Voyage Management of Ok, Llc

Operational control · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since

2006-11-08

CMS overall rating

1 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$30,133 total

Last standard inspection

2025-11-21

Nurse staffing

2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$256 per day (≈ $7,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

90% Medicaid · 5% Medicare · 6% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

3% below the OK median of $263/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-22Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-05

2025-11-21Health inspection6 citations

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-11-24

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2025-11-24

F-0761

D · No harm found

Corrected 2025-11-24

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-11-24

F-0847

F · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2025-12-10

F-0848

F · No harm found

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Corrected 2025-12-10

8 earlier / fire-safety inspections (35 citations)

2025-03-24Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-04

2024-10-24Health inspectionComplaint-triggered3 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2024-11-18

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-18

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-11-18

2024-05-23Health inspectionComplaint-triggered13 citations

F-0582

E · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-07-01

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-07-01

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-07-01

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-01

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-07-01

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-01

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-01

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-07-01

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-07-01

F-0732

E · No harm found

Post nurse staffing information every day.

Corrected 2024-07-01

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-07-01

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-07-01

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-07-01

2024-02-08Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-05

2023-04-10Health inspection5 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-15

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-15

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-06-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-15

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-06-15

2025-11-21Fire-safety inspection8 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-12-29

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2025-12-29

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-12-29

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-12-29

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-29

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-12-29

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-12-29

K-0761

C · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-12-29

2024-05-23Fire-safety inspection1 citation

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-06-20

2023-04-10Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-06-15

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-06-15

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-15

Federal penalties

2025-03-24Fine$8,323

2024-05-23Fine$21,810

Total fines$30,133

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 375502.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered