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Nursing homeFAID #7555

Heritage of Bel Air

1203 NORTH 13TH STREET, NORFOLK, NE, 68701
(402) 371-4991
www.heritagebelair.com
112 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGE OF BEL AIR
Photo via Google · Heritage of Bel-Air

Address

1203 North 13th Street
Norfolk, NE 68701
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Public record summary

What we can show you for free.
Bed capacity
112
CMS facility ID
285089
Care type
Nursing home
County
Madison
Facility name
Heritage of Bel Air
Street address
1203 NORTH 13TH STREET
City / state / ZIP
Norfolk, NE 68701
Phone
(402) 371-4991
Website
www.heritagebelair.com

About this facility — Heritage of Bel Air

Heritage of Bel Air is a Medicare/Medicaid-certified skilled nursing facility in Norfolk, Nebraska. It is licensed for 112 beds — well above the median for skilled nursing facilities in Nebraska (64 beds).

It is one of 13 senior care facilities in Norfolk and 180 skilled nursing facilities across Nebraska. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage of Bel Air 17 times across 6 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Vetter Senior Living
Ownership type
Non profit - Corporation

Registered owners & officers

Vetter Senior Living
Direct owner · Operational control — 100% stake — since 2016
Hirschman, Bryon
Managing employee · Operational control — since 2017
Stuhr, Brian
Managing employee · Officer · Operational control — since 2017
Vanekeren, Glenn
Managing employee · Officer · Operational control — since 2017
Vetter, Eldora
Managing employee · Officer · Operational control — since 2017
Vetter, Jack
Managing employee · Officer · Operational control — since 2017
Vsl Vetter Health Services Llc
Operational control — since 2017
Zamora, Tracy
Managing employee · Operational control — since 2017

Regulatory standing

Licensed / certified since
1989-05-16
CMS overall rating
5 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-07-31
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$413 per day (≈ $12,560/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
53% Medicaid · 8% Medicare · 39% private/other
Occupancy
89% (fiscal year 2024)
Vs. state median
22% above the NE median of $338/day — full state cost breakdown

Services & coverage

Licensed beds
112
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-07-31Health inspection4 citations
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-09-08
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-09-08
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-08
2024-07-30Health inspection3 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-06
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-09-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-06
4 earlier / fire-safety inspections (10 citations)
2023-07-25Health inspection4 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-22
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-22
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-08-22
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-22
2025-07-31Fire-safety inspection2 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-09-08
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-08
2024-07-30Fire-safety inspection3 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-09-09
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-09
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-09-09
2023-07-25Fire-safety inspection1 citation
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-21
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 285089.

Visitor reviews

What people say on Google.
3.910 ratings on Google
★★★★Jenny Hausmann · 2024-11-03 · via Google

“The staff here is very friendly and knowledgeable and always willing to help with your loved one! Beautiful facility and always enough staff to cover the halls/rooms! My Dad had been in Madison nursing home and another in the past and would recommend Bel Air over them for sure!”

★★★★★Deb Harris · 2025-04-27 · via Google

“Mom got great care. Nursing staff always there for her needs. She also enjoyed the activities which they made sure she got to. Great home.”

★★★★★Mary Swensen · 2023-05-03 · via Google

“I had a loved one there for a short time as he had rehab for a hip Fractur. They always tried to help and get him going to activities and such. Nursing was very helpful and made sure his needs were met. Clean environment. Social work, worked to help get him the help he needed when he went back home.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 17 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered