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Nursing homeFAID #12288

Heritage Park Healthcare and Rehabilitation

2700 WEST 5600 SOUTH, ROY, UT, 84067
(801) 825-9731
ensignservices.net
176 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGE PARK HEALTHCARE AND REHABILITATION
Photo via Google · Elaina Hubner

Public record summary

What we can show you for free.
Bed capacity
176
CMS facility ID
465003
Care type
Nursing home
County
Weber
Facility name
Heritage Park Healthcare and Rehabilitation
Street address
2700 WEST 5600 SOUTH
City / state / ZIP
Roy, UT 84067
Phone
(801) 825-9731
Website
ensignservices.net

About this facility — Heritage Park Healthcare and Rehabilitation

Heritage Park Healthcare and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Roy, Utah. It is licensed for 176 beds — well above the median for skilled nursing facilities in Utah (90 beds).

It is one of 2 senior care facilities in Roy and 97 skilled nursing facilities across Utah. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Park Healthcare and Rehabilitation 27 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $36,645 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
For profit - Partnership

Registered owners & officers

Burnam, Soon
Officer — since 2017
Ensign Services Inc
Additional disclosable party — since 2017
Fletcher, Jeff
Governing body · Operational control · Additional disclosable party — since 2017
Keetch, Chad
Officer — since 2011
Moss, Tyler
Officer — since 2017
Standard Bearer Healthcare Op, Lp
Additional disclosable party — since 2017
Stelter, Casey
Governing body · Operational control · Additional disclosable party — since 2018
The Ensign Group Inc
Additional disclosable party — since 2017
West 5600 Health Holdings Llc
Additional disclosable party — since 2017
West 5600 Healthcare Llc
Operational control · Additional disclosable party — since 2017

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-01-01
CMS overall rating
3 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$36,645 total
Last standard inspection
2024-07-02
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$551 per day (≈ $16,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 7% Medicare · 20% private/other
Occupancy
92% (fiscal year 2024)
Vs. state median
21% above the UT median of $456/day — full state cost breakdown

Services & coverage

Licensed beds
176
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 5:30 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2024-07-02Health inspectionComplaint-triggered12 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-08-05
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-04
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-04
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-08-04
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-04
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-08-04
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-04
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-08-04
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-08-04
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-08-04
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-04
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-04
2023-10-24Health inspectionComplaint-triggered1 citation
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-11-10
2 earlier / fire-safety inspections (14 citations)
2022-11-15Health inspection8 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-12-02
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-12-02
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-12-02
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-12-02
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-12-02
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-12-02
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2022-12-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-12-02
2021-04-08Health inspection6 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-06-01
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2021-05-15
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2021-05-15
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-05-15
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-05-15
F-0924
E · No harm found
Put firmly secured handrails on each side of hallways.
Corrected 2021-05-15

Federal penalties

2024-07-02Fine$36,645
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 465003.

Visitor reviews

What people say on Google.
4.0115 ratings on Google
★Nanette Reinhold · 2026-06-11 · via Google

“My brother went there for rehab following hip surgery. They put him in the memory care.i feel like they put him there because of his disability He should’ve been in the rehabilitation center where he could get more care for what he was there for. He only got a bath twice, maybe three times in three weeks shaved twice as all. We were told that they would move him to the rehab side when a bed came a…”

★★★★Joe C. · 2026-04-27 · via Google

“The staff there are some of the most caring and dedicated people you'd ever want to have help you. Sometimes there are staff shortages but the staff that is there just work that much harder. Although I clashed with management, their hardworking staff more than made up for management's shortcomings. I would definitely recommend this place to anyone looking for long-term care or short-term rehabilit…”

★★★★★Michele Herrmann · 2026-04-08 · via Google

“On behalf of Carl & his family, we appreciate the outstanding support & work that the staff does. They go above & beyond for not only him, all of their patients. They give excellent service, as I communicate with them via another state. Effort is a priority, as I am not sure it is an easy job to do. The staff does it selflessly. A round of applause.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered