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Nursing homeFAID #8332

Heritage Park Rehab & Skilled Nursing

150 PRATHER AVENUE, JAMESTOWN, NY, 14701

(716) 488-1921

www.heritage1886.org/locations/park

146 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGE PARK REHAB & SKILLED NURSING

Photo via Google · Heritage Park - Rehabilitation & Skilled Nursing by Heritage Ministries

Address

150 Prather Avenue

Jamestown, NY 14701

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Public record summary

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Bed capacity

146

CMS facility ID

335142

Care type

Nursing home

County

Chautauqua

Facility name

Heritage Park Rehab & Skilled Nursing

Street address

150 PRATHER AVENUE

City / state / ZIP

Jamestown, NY 14701

Phone

(716) 488-1921

Website

www.heritage1886.org/locations/park

About this facility — Heritage Park Rehab & Skilled Nursing

Heritage Park Rehab & Skilled Nursing is a Medicare/Medicaid-certified skilled nursing facility in Jamestown, New York. It is licensed for 146 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 5 senior care facilities in Jamestown and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Park Rehab & Skilled Nursing 29 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Heritage Ministries

Ownership type

Non profit - Corporation

Registered owners & officers

Burkhouse, Jessica

Operational control · Additional disclosable party — since 2014

Fernandez, Gregory

Director — since 2024

Haglund, Lisa

Officer · Operational control — since 2020

Noll, Pamela

Director — since 2024

Persia, Albert

Operational control · Additional disclosable party — since 2023

Spanos, Mary Ann

Director — since 2024

Stark, Peter

Director — since 2024

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1967-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-30

Nurse staffing

2.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$472 per day (≈ $14,350/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

78% Medicaid · 10% Medicare · 12% private/other

Occupancy

92% (fiscal year 2023)

Vs. state median

3% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

146

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-30Health inspection7 citations

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2026-07-27

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-07-27

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-06-22

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-06-22

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2026-06-22

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-27

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2026-07-27

2025-09-12Health inspectionComplaint-triggered1 citation

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-11-10

5 earlier / fire-safety inspections (21 citations)

2024-03-01Health inspectionComplaint-triggered5 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-26

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-04-26

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-26

F-0836

C · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2024-04-26

2022-05-06Health inspection1 citation

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-06-30

2026-04-30Fire-safety inspection8 citations

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-07-27

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-06-22

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-07-27

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-22

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2026-06-22

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-06-22

K-0754

D · No harm found

Provide properly sized and located linen or trash receptacles.

Corrected 2026-06-22

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2026-06-22

2024-03-01Fire-safety inspection4 citations

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2024-04-26

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-26

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-04-26

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-26

2022-05-06Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-06-30

K-0916

D · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2022-06-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-06-30

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335142.

Visitor reviews

What people say on Google.

3.230 ratings on Google

★Chandresh Patel · 2025-07-26 · via Google
“Very very poor service and dirty place. Housekeeping is very poor, when they mop the floor they mop the bathroom first and use same mop to clean the room. Housekeeping was not done for two days and when I asked one of the staff she said some one will come and take care. She left at 3 pm and I asked person on duty she said no one is there to take care of this. Also she told me that it’s not her wor…”

★Loretta Dean · 2025-05-30 · via Google
“There have been MANY on going issues in Heritage Park. There are a few CNA's that bust their butts to do the right thing...the upper management really seems unaware of the nightmare that is happening on the floor. Today my mother and her room mate wanted a hotdog...they were cooking them outside of their window...when I went to go get them one, I was told they had not signed up for the activity, s…”

★★★★Aidan · 2023-09-05 · via Google
“While my great grandma was here, she was treated well, and the staff seemed very friendly, with some even having great relationships with her. Brought her food and checked on her quite often, until hospice took care of her until the end. Have to respect some of the workers here who have to work tirelessly and deal with the emotional stress as i’d imagine.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered