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Nursing homeFAID #12120

Heritage Park Rehabilitation and Skilled Nursing Center

2806 REAL ST, AUSTIN, TX, 78722
(512) 474-1411
wellsentialhealth.org/location/heritage-park-rehabilitation-skilled-nursing-center
197 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of Heritage Park Rehabilitation and Skilled Nursing Center
Photo via Google · Heritage Park Rehabilitation and Skilled Nursing Center

Public record summary

What we can show you for free.
Bed capacity
197
CMS facility ID
455599
Care type
Nursing home
County
Travis
Facility name
Heritage Park Rehabilitation and Skilled Nursing Center
Street address
2806 REAL ST
City / state / ZIP
Austin, TX 78722
Phone
(512) 474-1411
Website
wellsentialhealth.org/location/heritage-park-rehabilitation-skilled-nursing-center

About this facility — Heritage Park Rehabilitation and Skilled Nursing Center

Heritage Park Rehabilitation and Skilled Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Austin, Texas. It is licensed for 197 beds — well above the median for skilled nursing facilities in Texas (120 beds).

It is one of 116 senior care facilities in Austin and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Park Rehabilitation and Skilled Nursing Center 52 times across 15 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $56,007 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wellsential Health
Ownership type
Government - Hospital district

Registered owners & officers

Val Verde County Hospital District
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2022
2806 Real Street Llc
Additional disclosable party — since 2022
Baird, Daniel
Governing body — since 2021
Brown, Rodger
Operational control · Additional disclosable party — since 2016
Clapp, Barbara
Governing body — since 2021
Cortese, Daren
Governing body — since 2021
Cruz, Ricardo
Additional disclosable party — since 2017
Csv Rhea Management Holdco, Llc
Indirect owner — since 2022
Dekowski, Donovan
Operational control · Additional disclosable party — since 2022
Diaz, Cris
Governing body — since 2022
Dwd Tx Holdings Llc
Indirect owner — since 2022
Gibson, Patricia
Governing body — since 2021
Heibel, Joshua
Additional disclosable party — since 2022
Helou, Georgette
Additional disclosable party — since 2022
Jack and Nancy Dwyer Workforce Development Center Inc
Indirect owner — since 2022
Jurado, Jorge
Governing body · Officer — since 2023
Mandelbaum, Elliot
Governing body — since 2025
Otazo, Julio
Governing body — since 2022
Palmer, Robin
Governing body — since 2020
Reg Hg Opco 1, Llc
Indirect owner — since 2022
Reg Hg Opco Llc
Indirect owner — since 2022
Reg Operator Holdco Llc
Indirect owner — since 2022
Regency Ihs Clinical Consulting, Llc
Additional disclosable party — since 2022
Regency Ihs Master Tenant Llc
Additional disclosable party — since 2022
Regency Ihs of Heritage Park, Llc
Direct owner · Operational control · Additional disclosable party — since 2022
Regency Ihs Rehab Llc
Additional disclosable party — since 2022
Regency Integrated Health Services Llc
Indirect owner · Operational control · Additional disclosable party — since 2022
Regency Texas Holdings Llc
Indirect owner — since 2022

Regulatory standing

Licensed / certified since
1985-10-01
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$56,007 total
Last standard inspection
2026-02-20
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$181 per day (≈ $5,500/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
91% Medicaid · 2% Medicare · 8% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
35% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
197
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-20Health inspection6 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-03-06
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-03-06
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-03-06
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-06
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-03-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-06
2025-10-14Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-15
13 earlier / fire-safety inspections (45 citations)
2025-08-07Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-08-08
F-0584
F · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-08-08
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-08
2025-07-15Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-16
2025-02-02Health inspectionComplaint-triggered1 citation
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-02-10
2024-11-14Health inspection22 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-12-08
F-0557
E · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-12-08
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-12-08
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-12-08
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-12-08
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-12-08
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-12-08
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-12-08
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-12-08
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-08
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-12-08
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-12-08
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-12-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-12-08
F-0778
D · No harm found
Help the resident make transportation arrangements to and from radiology services.
Corrected 2024-12-08
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-12-08
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-12-08
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-08
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-12-08
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-12-08
F-0912
E · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2024-12-08
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-12-08
2024-11-08Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-09
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-09
2024-08-06Health inspectionComplaint-triggered2 citations
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-08
F-0925
F · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-08-08
2024-07-17Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-07-19
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-19
2024-03-27Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-15
2023-10-31Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-01
2023-09-20Health inspection7 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-10-23
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-10-23
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-10-23
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-10-23
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-23
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2023-10-23
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-10-23
2026-02-20Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
2024-11-14Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
2023-09-20Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-04-17

Federal penalties

2025-10-14Fine$14,725
2025-07-15Fine$9,246
2024-11-08Fine$11,749
2024-03-27Fine$12,844
2023-10-31Fine$7,443
Total fines$56,007
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455599.

Visitor reviews

What people say on Google.
3.888 ratings on Google
★★★★★Debbe Purcell · 2026-05-21 · via Google

“This 3rd time I've been in this facility. The wound care is second to none.i had a surgical wound on my leg with an infection in the bone from a botched tibia repair 2 years prior. Pat Garza RN healed my wound that had been in my left lower leg for 2 years. She's the absolute best wound care nurse I've ever met. Josh Stroebel's therapy team is too notch as well. They got me moving again so I didn'…”

★★★★★John Young · 2026-05-19 · via Google

“I have been living at Heritage Park since July 2025. My experience here has been excellent. The people and nursing staff are great. The wound care nurse Pat is incredibly skilled, talented and knowledgeable. The therapy dept is very motivating and professional. I recommend this place.”

★★★★★Chris Harper · 2026-05-27 · via Google

“My mother has been at this facility for a couple years now with dementia. I've seen a lot of relatives end up in medicare facilities that were absolute nightmares. I will say the people here REALLY care about the residents. And they are VERY proactive in getting information to you. They do many events to try to get members involved. I have never seen a single employee get frustrated (and caring fo…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered