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Nursing homeFAID #1134

Heritage Rehabilitation Center

21414 S. VERMONT AVENUE, TORRANCE, CA, 90502
(310) 320-8714
161 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGE REHABILITATION CENTER
Photo via Google · Russel Datuin

Address

21414 S. Vermont Avenue
Torrance, CA 90502
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What we can show you for free.
Bed capacity
161
CMS facility ID
056308
Care type
Nursing home
County
Los Angeles
Facility name
Heritage Rehabilitation Center
Street address
21414 S. VERMONT AVENUE
City / state / ZIP
Torrance, CA 90502
Phone
(310) 320-8714

Heritage Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Torrance, California. It is licensed for 161 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 139 senior care facilities in Torrance and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Rehabilitation Center 78 times across 14 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $179,687 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Charis Trust Dtd 12/22/16
Ownership type
For profit - Limited Liability company

Registered owners & officers

Aguinaldo, Estrella
Operational control · Additional disclosable party — since 2010
Castro, Maria Gloria
Operational control · Additional disclosable party — since 2024
David, Emmanuel
Direct owner · Director · Officer — since 2003
David, Ofelia
Direct owner — since 2016
Del Rosario, Evelyn
Governing body · Operational control · Additional disclosable party — since 2017
Martinez, Roy
Operational control · Additional disclosable party — since 2024
Steve, Denise
Governing body · Operational control · Additional disclosable party — since 2022

Regulatory standing

Licensed / certified since
1976-07-01
CMS overall rating
2 of 5 stars
Health deficiencies
21 at the last standard inspection
Federal fines
$179,687 total
Last standard inspection
2025-06-13
Nurse staffing
4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$520 per day (≈ $15,810/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
6% Medicaid · 17% Medicare · 77% private/other
Occupancy
73% (fiscal year 2023)
Vs. state median
1% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
161
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-07-24Health inspectionComplaint-triggered1 citation
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-08-08
2025-07-23Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-08-08
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-08-08
12 earlier / fire-safety inspections (75 citations)
2025-06-13Health inspection21 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-07-13
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-13
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-13
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-13
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-13
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-07-13
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-08-08
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-13
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-07-13
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-07-13
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-07-13
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-08-08
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-07-13
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-07-13
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-13
F-0790
E · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2025-07-13
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-13
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-13
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2025-07-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-08
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-07-13
2025-05-07Health inspectionComplaint-triggered1 citation
F-0553
D · No harm foundFrom a complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-05-25
2024-10-22Health inspectionComplaint-triggered1 citation
F-0912
B · No harm foundFrom a complaint
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2024-10-25
2024-08-26Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-09-26
2024-06-13Health inspection13 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-07-13
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-07-13
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-07-13
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-07-13
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-07-13
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-07-13
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-07-13
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-07-13
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-07-13
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-13
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-13
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-07-13
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-07-13
2024-04-03Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-04-22
2023-11-06Health inspectionComplaint-triggered1 citation
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2023-11-29
2023-10-26Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-17
2021-07-15Health inspection16 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-08-16
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2021-08-16
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2021-08-16
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2021-08-16
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-08-16
F-0675
D · No harm found
Honor each resident's preferences, choices, values and beliefs.
Corrected 2021-08-16
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-08-16
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-08-16
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2021-08-16
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2021-08-16
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2021-08-16
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2021-08-16
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2021-08-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-08-16
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2021-08-16
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-08-16
2025-06-13Fire-safety inspection5 citations
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2025-07-10
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-07-10
K-0352
F · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2025-07-10
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-07-10
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-07-10
2024-06-13Fire-safety inspection2 citations
K-0342
D · No harm found
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2024-07-05
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-05
2021-07-15Fire-safety inspection12 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2021-08-17
K-0347
D · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2021-08-17
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2021-08-17
K-0352
F · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2021-08-17
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-08-17
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2021-08-17
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2021-08-17
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2021-08-17
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2021-08-17
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-08-17
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-08-17
K-0925
D · No harm found
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Corrected 2021-08-17

Federal penalties

2025-06-13Fine$141,000
2024-06-13Fine$29,234
2023-10-26Fine$3,728
2023-10-26Fine$5,725
2025-06-13Medicare payment denial — 24 days
2024-06-13Medicare payment denial — 2 days
Total fines$179,687
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056308.
What people say on Google.
4.163 ratings on Google
★★★★★B Linares · 2026-08-06 · via Google

“Everything is good. I love Lucy, my CNA she has been a big help to me. Nurse Trixie and Jericho, they are very caring and communicates well. Airyelle, my social worker has been very helpful with all my appointments. She's very sweet and she always checks on me. Food is getting better. Overall, my experience here is awesome 👍”

★★★★Karen Adams · 2026-08-05 · via Google

“Some of the CNAs need more training. I like Emily she does my nails and hair for me. She sits and talks to me and makes phones call for me. She has compassion. I like Melissa my social worker and Jorge Jr. My nurses Devine and Jericho is good. My CNA Raul is good to me and my RNA Helene is nice. Pat is good to me she is the team lead.”

★★★★★Kim Newman · 2026-08-07 · via Google

“Hello,Administrator and Staff we as the Newman-Edwards family would like to express our extreme gratitude,for the overall quality of care that has been shown to our mama. We know that the medical and care institutions are becoming harder to manage, so we do understand the many changes that you face daily. We are grateful for the many functions and activities that are offered each week. The staff h…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 78 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered