Heritage Valley Senior Living Community

★Mary Beth Brown · 2023-09-02 · via Google

“RUN AWAY! If you have any thoughts of placing your loved one here….. DONOT! The Director Nikki and The New “Suits” Have meeting after meeting! Yet, have no clue about the residents! Food is horrendous, laundry service which you pay additional for never happens, there is no staff on weekends and in the last 7 months since it changed from the Willows Service Staff has been on constant “ jump ship”! …”

★★★★★emily sikorski · 2024-05-02 · via Google

“I had a chance to tour Heritage Valley Senior Living this week. What a quaint, charming community! Lisa gave me a wonderful tour and I got to meet lots of friendly employees and residents! It was very clean, smelled great and has lots for the residents to do. I was very impressed! Thank you Lisa and team!”

★David Hollifield · 2019-10-05 · via Google

“Do not let your loved ones stay at the Willows assisted living facility. My mother was there and I regret the decision. The problems are numerous - staffing is constantly changing, especially with aides. They are always understaffed, especially on weekends, which they use as an excuse for inadequate care; housekeeping is a joke - rooms are supposed to be thoroughly cleaned weekly and it doesn’t ha…”