Assisted livingFAID #750964
Heron Pointe
504 GWINN ST E, MONMOUTH, OR, 97361
(503) 838-6850
74 licensed beds
The state lists 4 state inspections, 3 complaint visits, 8 deficiencies, 68 substantiated violations; last visit 2026-09-10. Listing last updated 2026-11-06.
Public record summary
What we can show you for free.
Bed capacity
74
State license
70M201
Care type
Assisted living
County
Polk
Facility name
Heron Pointe
Legal entity
Heron Pointe Iii, Llc
Street address
504 GWINN ST E
City / state / ZIP
Monmouth, OR 97361
Phone
(503) 838-6850
State license #
70M201
About this facility — Heron Pointe
Heron Pointe is a licensed assisted living community in Monmouth, Oregon. It is licensed for 74 beds — well above the median for assisted living communities in Oregon (5 beds).
It is one of 7 senior care facilities in Monmouth and 2,184 assisted living communities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
State inspection record
What Oregon inspectors found.
Last state visit
09/10/2026
Inspections
4
Complaint visits
3
Deficiencies
8
Substantiated violations
68
Of those, abuse or neglect
37
Sanctions
0
The state lists 4 state inspections, 3 complaint visits, 8 deficiencies, 68 substantiated violations.
Substantiated violations (68)
| Date | Type | Allegation |
|---|---|---|
| 06/05/2025 | Abuse: Neglect | Failed to protect resident from financial exploitation |
| 01/15/2025 | Licensing Violation | Failed to staff as indicated by ABST |
| 01/15/2025 | Licensing Violation | Failed to meet the scheduled and unscheduled needs of residents |
| 12/25/2024 | Licensing Violation | Failed to staff as indicated by ABST |
| 12/24/2024 | Abuse: Neglect | Failed to provide safe environment |
| 12/19/2024 | Abuse: Neglect | Failed to assure resident was safe |
| 11/21/2024 | Licensing Violation | Failed to provide proper food/nutrition |
| 11/03/2024 | Licensing Violation | Failed to provide service |
| 11/03/2024 | Licensing Violation | Failed to provide service |
| 09/20/2024 | Abuse: Neglect | Failed to assist with toileting |
| 09/11/2024 | Licensing Violation | Failed to administer medication as ordered |
| 07/26/2024 | Abuse: Neglect | Failed to provide service |
| 06/18/2024 | Abuse: Neglect | Failed to provide safe environment |
| 06/06/2024 | Abuse: Neglect | Failed to provide safe environment |
| 04/14/2024 | Licensing Violation | Failed to follow care plan |
| 03/31/2024 | Licensing Violation | Failed to follow care plan |
| 08/20/2023 | Abuse: Neglect | Failed to follow care plan |
| 07/15/2023 | Licensing Violation | Failed to meet the scheduled and unscheduled needs of residents |
| 06/28/2023 | Licensing Violation | Failed to protect resident from financial exploitation |
| 06/27/2023 | Abuse: Neglect | Failed to provide service |
| 06/27/2023 | Licensing Violation | Failed to follow care plan |
| 03/18/2023 | Abuse: Neglect | Failed to provide safe environment |
| 06/20/2022 | Abuse: Neglect | Failed to properly plan care |
| 05/18/2022 | Abuse: Neglect | Failed to properly plan care |
| 05/14/2022 | Abuse: Neglect | Failed to follow care plan |
| 05/01/2022 | Abuse: Neglect | Failed to properly plan care |
| 11/06/2021 | Abuse: Neglect | Failed to properly plan care |
| 08/17/2021 | Licensing Violation | Failed to protect resident from physical abuse |
| 07/01/2021 | Licensing Violation | Failed to protect resident from financial exploitation |
| 05/01/2021 | Licensing Violation | Failed to follow care plan |
| 03/16/2021 | Licensing Violation | Failed to provide service |
| 08/25/2020 | Abuse: Neglect | Failed to provide safe environment |
| 07/11/2020 | Abuse: Neglect | Failed to properly plan care |
| 02/22/2019 | Abuse: Neglect | Failed to adequately care plan related to falls |
| 12/26/2018 | Licensing Violation | Failed to provide or maintain resident care equipment |
| 10/29/2018 | Licensing Violation | Failed to protect resident from financial exploitation |
| 01/23/2018 | Abuse: Financial abuse | Failure to provide a system that prevents theft or misuse of medication |
| 12/11/2017 | Abuse: Neglect | Failed to administer medication as ordered |
| 02/07/2017 | Licensing Violation | Failed to provide safe environment |
| 09/12/2016 | Licensing Violation | Failed to provide appropriate staffing |
| 07/28/2016 | Licensing Violation | Failed to assure resident was safe |
| 07/06/2016 | Licensing Violation | Failed to provide a safe medication administration system |
| 07/04/2016 | Licensing Violation | Failed to administer medication as ordered |
| 05/31/2016 | Abuse: Neglect | Failed to administer medication as ordered |
| 05/06/2016 | Abuse: Neglect | Failed to administer medication as ordered |
| 11/25/2015 | Licensing Violation | Failed to provide a safe medication administration system |
| 09/09/2015 | Licensing Violation | Failed to provide a safe medication administration system |
| 09/29/2014 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 09/08/2014 | Licensing Violation | Failed to provide a safe medication administration system |
| 08/13/2014 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 07/23/2014 | Abuse: Financial abuse | Failed to provide safe environment |
| 07/16/2014 | Abuse: Neglect | Failed to provide safe environment |
| 07/08/2014 | Abuse: Financial abuse | Failed to provide safe environment |
| 06/23/2014 | Abuse: Financial abuse | Failed to provide safe environment |
| 06/19/2014 | Abuse: Financial abuse | Failed to provide safe environment |
| 05/01/2014 | Abuse: Financial abuse | Failed to provide safe environment |
| 01/07/2014 | Abuse: Neglect | Failed to assure resident was safe |
| 11/26/2013 | Abuse: Financial abuse | Failed to provide safe environment |
| 09/22/2013 | Licensing Violation | Failed to administer medication as ordered |
| 10/08/2012 | Licensing Violation | Failed to properly plan care |
| 09/20/2012 | Licensing Violation | Failed to assure resident rights |
| 08/08/2012 | Licensing Violation | Failed to properly plan care |
| 04/23/2012 | Abuse: Neglect | Failed to properly plan care |
| 12/11/2011 | Licensing Violation | Failed to notify family |
| 11/19/2011 | Abuse: Neglect | Failed to provide medical treatment as ordered |
| 10/27/2011 | Abuse: Neglect | Failed to follow care plan |
| 05/26/2010 | Abuse: Neglect | Failed to properly plan care |
| 04/02/2010 | Abuse: Neglect | Failed to perform adequate screening or assessment |
Complaints (3)
| State visit | Type | Findings |
|---|---|---|
| 02/11/2025 | Complaint Investig. | 1 |
| 08/20/2023 | Complaint Investig. | 1 |
| 06/28/2023 | Complaint Investig. | 3 |
Inspections (4)
| Date | Type | Findings |
|---|---|---|
| 09/10/2026 | Re-Licensure | 1 |
| 08/20/2026 | Kitchen | 1 |
| 02/23/2024 | State Licensure | 1 |
| 02/02/2023 | State Licensure | 0 |
Source: Oregon Department of Human Services, facility 70M201, read 2026-11-06. Oregon lists substantiated violations and five years of inspections. Open investigations and complaints under appeal aren't listed, so a short record isn't proof of a clean one. See the state's record.
Verify & compare
Where to check, and what's nearby.
Who to contact in Oregon
- Licensing: Oregon Department of Human Services (ODHS) · Look up a license
- File a complaint: 844-503-4773 · Online
- Long-Term Care Ombudsman: 800-522-2602. A free advocate for residents and families.
- Adult Protective Services: 855-503-7233. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Salem Health West Valley, about 6.6 miles.
- Salem Hospital, about 11 miles. CMS rating 3 of 5.
- Samaritan Albany General Hospital, about 16 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.
Nearby facilities with inspection records
- Acumen Foster Homes, Monmouth, about 0.3 miles. 6 state visits on record.
- Ann W Njagi, Monmouth, about 0.4 miles. 5 state visits on record.
- Monmouth Residential Care, Monmouth, about 0.4 miles. 4 state visits on record.
- Independence Health and Rehabilitation, Independence, about 1.2 miles. CMS rating 2 of 5.
- Timothy Kinyanjui, Independence, about 1.4 miles. 8 state visits on record.
Inside your report
What unlocks when you order.
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered