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Nursing homeFAID #9023

Hickory Falls Health and Rehabilitation

100 SUNSET STREET, GRANITE FALLS, NC, 28630

(828) 396-2387

www.sanstonehealth.com/locations/hickory-falls

120 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of HICKORY FALLS HEALTH AND REHABILITATION

Photo via Google · Hickory Falls Health and Rehab

Address

100 Sunset Street

Granite Falls, NC 28630

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Public record summary

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Bed capacity

120

CMS facility ID

345246

Care type

Nursing home

County

Caldwell

Facility name

Hickory Falls Health and Rehabilitation

Street address

100 SUNSET STREET

City / state / ZIP

Granite Falls, NC 28630

Phone

(828) 396-2387

Website

www.sanstonehealth.com/locations/hickory-falls

About this facility — Hickory Falls Health and Rehabilitation

Hickory Falls Health and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Granite Falls, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 3 senior care facilities in Granite Falls and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hickory Falls Health and Rehabilitation 20 times across 7 inspections in the last three years, and CMS has imposed $51,188 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Sanstone Health & Rehabilitation

Ownership type

For profit - Limited Liability company

Registered owners & officers

Ardent Health and Rehabilitation Co

Direct owner — 100% stake — since 2015

Nelson, John

Governing body · Operational control · Additional disclosable party — since 2025

Reid, Jill

Operational control · Additional disclosable party — since 2021

Sanstone Management Company, Llc

Operational control · Additional disclosable party — since 2021

Sprenger, Christopher

Indirect owner · Officer · Additional disclosable party — since 2015

Tanner, Hunter

Governing body · Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since

1985-12-03

CMS overall rating

4 of 5 stars

Health deficiencies

0 at the last standard inspection

Federal fines

$51,188 total

Last standard inspection

2026-06-10

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$420 per day (≈ $12,770/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

55% Medicaid · 16% Medicare · 29% private/other

Occupancy

92% (fiscal year 2023)

Vs. state median

13% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-05-21Health inspection2 citations

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-23

2024-05-31Health inspectionComplaint-triggered1 citation

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-16

3 earlier / fire-safety inspections (17 citations)

2025-05-21Fire-safety inspection4 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-08-08

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-08-08

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-08-08

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-08

2024-01-18Fire-safety inspection7 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-03-06

K-0281

D · No harm found

Install proper backup exit lighting.

Corrected 2024-03-06

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-06

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-06

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-03-06

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-03-06

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-03-06

2022-09-20Fire-safety inspection6 citations

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2022-12-08

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-12-08

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-12-08

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-12-08

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-12-08

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-12-08

Federal penalties

2024-05-31Fine$51,188

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345246.

Visitor reviews

What people say on Google.

4.283 ratings on Google

★★★★★Brent Stine · 2025-11-09 · via Google
“I am writing to express my sincere gratitude for the exceptional care and support I received during my time at your facility. From the moment I arrived, I felt welcomed and well taken care of by your dedicated and compassionate staff. I was there for rehab purposes after a serious mountain bike accident. Some of the names I remember Tonya, Tracey, Sherry, Connie, Kim, Julia, Justin, Melissa, Xen…”

★★★★★Amber H · 2026-04-14 · via Google
“Hickory Falls exceeded our expectations in every way. My father was treated like family by every nurse and staff member he encountered. The level of care he received was exceptional, and the communication from his care team was always clear and reassuring. We are deeply grateful for the love, compassion, and dignity they showed him throughout his time there.”

★Charlotte Andredky · 2026-07-16 · via Google
“This is the worse place to have a loved one in. My husband had a stroke and was sent here for short term rehab. Upon arrival he was not given any paperwork or guidance on the place in which information such as rules and procedures. We were told he would get physical and occupational therapy twice a day for an hour and a half each time and his first four hours in his room they put a wheelchair in t…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered