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Nursing homeFAID #588

Hickory Heights Health and Rehab

#3 CHENAL HEIGHTS DRIVE, LITTLE ROCK, AR, 72223
(501) 830-2273
www.hickoryheightshr.com
110 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of HICKORY HEIGHTS HEALTH AND REHAB, LLC
Photo via Google · Hickory Heights Health and Rehabilitation Center

Address

#3 Chenal Heights Drive
Little Rock, AR 72223
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Public record summary

What we can show you for free.
Bed capacity
110
CMS facility ID
045455
Care type
Nursing home
County
Pulaski
Facility name
Hickory Heights Health and Rehab
Street address
#3 CHENAL HEIGHTS DRIVE
City / state / ZIP
Little Rock, AR 72223
Phone
(501) 830-2273
Website
www.hickoryheightshr.com

About this facility — Hickory Heights Health and Rehab

Hickory Heights Health and Rehab is a Medicare/Medicaid-certified skilled nursing facility in Little Rock, Arkansas. It is licensed for 110 beds — close to the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 31 senior care facilities in Little Rock and 221 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hickory Heights Health and Rehab 42 times across 7 inspections in the last three years, including 7 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Central Arkansas Nursing Centers
Ownership type
For profit - Limited Liability company

Registered owners & officers

Central Arkansas Nursing Centers Inc
Additional disclosable party — since 2025
Hickory Manor Llc
Additional disclosable party — since 2024
Morton, Michael
Officer — since 2024
Nursing Consultants Inc
Additional disclosable party — since 2025
Sams, Jerry
Additional disclosable party — since 2024
Shah, Bushra
Additional disclosable party — since 2024
Sullivan, Nicholas
Operational control · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since
2013-12-20
CMS overall rating
3 of 5 stars
Health deficiencies
1 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-08-07
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$408 per day (≈ $12,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 12% Medicare · 19% private/other
Occupancy
95% (fiscal year 2023)
Vs. state median
24% above the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
110
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-07Health inspection1 citation
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-06
2024-05-03Health inspection9 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-31
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-31
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-31
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-05-31
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-05-31
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-05-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-31
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-31
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-05-31
5 earlier / fire-safety inspections (32 citations)
2024-01-04Health inspectionComplaint-triggered2 citations
F-0625
D · No harm foundFrom a complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-02-01
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-02-01
2023-03-24Health inspection10 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-04-24
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-04-24
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-04-24
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-04-24
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-04-24
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-24
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-24
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-04-24
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-04-24
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-04-24
2025-08-07Fire-safety inspection13 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2025-09-06
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2025-09-06
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2025-09-06
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2025-09-06
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2025-09-06
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2025-09-06
K-0223
F · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-09-06
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-09-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-06
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-06
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-09-06
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-09-06
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-09-06
2024-05-03Fire-safety inspection2 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-05-30
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-05-30
2023-03-24Fire-safety inspection5 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-04-24
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-04-24
K-0344
F · No harm found
Have an alternate power supply for its alarm system.
Corrected 2023-04-24
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-04-24
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-04-24
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045455.

Visitor reviews

What people say on Google.
3.875 ratings on Google
★★★★michelle hayes · 2026-03-13 · via Google

“A Breath of fresh air in Little Rock I can not say enough good things about the transformation at Hickory Heights Health and Rehab. The newly remodeled facility is absolutely beautiful--bright, clean, and modern--but it is the staff that truly makes it shine. They provide such compassionate, patient centered care that you feel like family the moment you walk in. Finding this level of quality car…”

★★★★★tessa reed · 2026-03-13 · via Google

“I want to take a moment to recognize the incredible staff at this nursing home. The care, compassion, and respect they show to their residents every day truly stands out. The staff treats residents like family, making sure they feel comfortable, safe, and valued. The facility is clean, welcoming, and well organized, but what really makes the difference is the people who work there. Their kindness…”

★★★★★Nick Reed · 2026-03-13 · via Google

“Absolutely the best LTC facility in Little Rock. With the recent remodel and adding their own dialysis unit your family will have the best care available. The staff is hands down the best there is. They will become YOUR family too.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered