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Nursing homeFAID #10570

Higher Call Nursing Center

407 WHITEBIRD STREET, QUAPAW, OK, 74363
(918) 674-2233
86 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
86
CMS facility ID
375579
Care type
Nursing home
County
Ottawa
Facility name
Higher Call Nursing Center
Street address
407 WHITEBIRD STREET
City / state / ZIP
Quapaw, OK 74363
Phone
(918) 674-2233

About this facility — Higher Call Nursing Center

Higher Call Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Quapaw, Oklahoma. It is licensed for 86 beds — close to the median for skilled nursing facilities in Oklahoma (100 beds).

It is one of 1 senior care facility in Quapaw and 283 skilled nursing facilities across Oklahoma. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Higher Call Nursing Center 38 times across 9 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $18,113 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Selectis Health Inc
Direct owner · Additional disclosable party — 100% stake — since 2020
Baller, Lance
Indirect owner · Additional disclosable party — since 2020
Bishop, Rachelle
Operational control · Additional disclosable party — since 2025
Bryan, Vincent
Operational control · Additional disclosable party — since 2021
Bryant, Sara
Operational control · Additional disclosable party — since 2022
Carrow, Jerika
Operational control · Additional disclosable party — since 2024
Day, Sarah
Governing body · Operational control · Additional disclosable party — since 2021
Desmond, Adam
Governing body · Operational control · Additional disclosable party — since 2023
Eckhart, Krystal
Governing body · Operational control · Additional disclosable party — since 2020
Furstenberg, David
Owner of a disclosable party — since 2025
Griffin, Barbara
Operational control · Additional disclosable party — since 2024
Hahner, Michelle
Operational control · Additional disclosable party — since 2023
Neuman, Clifford
Owner of a disclosable party — since 2025
Selectis Management Llc
Operational control · Additional disclosable party — since 2020
Small, Novetta
Operational control · Additional disclosable party — since 2024
Trost, Jamie
Operational control · Additional disclosable party — since 2022
Whiteeagle, Kassidy
Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
2020-10-06
CMS overall rating
1 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$18,113 total
Last standard inspection
2026-01-09
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$221 per day (≈ $6,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 6% Medicare · 14% private/other
Occupancy
40% (fiscal year 2024)
Vs. state median
16% below the OK median of $263/day — full state cost breakdown

Services & coverage

Licensed beds
86
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-01Health inspectionComplaint-triggered4 citations
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-07-01
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-07-01
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-07-01
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-07-01
2026-01-09Health inspectionComplaint-triggered3 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-02-27
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-02-27
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-27
6 earlier / fire-safety inspections (31 citations)
2024-05-16Health inspection5 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-06-20
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-06-20
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-06-20
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-06-20
2024-03-28Health inspectionComplaint-triggered7 citations
F-0561
J · Immediate jeopardyFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-04-19
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-04-19
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-19
F-0604
G · Actual harmFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-04-19
F-0610
F · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-04-19
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-04-19
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-04-19
2023-04-04Health inspection13 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-07-01
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-07-01
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-07-01
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-01
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-07-01
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-07-01
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-07-01
F-0689
J · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-01
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-07-01
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-07-01
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-07-01
F-0742
J · Immediate jeopardy
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2023-07-01
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-07-01
2024-05-16Fire-safety inspection1 citation
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-08-02
2023-04-04Fire-safety inspection3 citations
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-07-01
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-07-01
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-07-01
2019-07-11Fire-safety inspection2 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2019-09-02
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2019-09-02

Federal penalties

2024-03-28Fine$18,113
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 375579.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered