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Nursing homeFAID #7746

Highland Manor of Elko Rehabilitation

2850 RUBY VISTA DRIVE, ELKO, NV, 89801

(775) 753-5500

www.highlandvillageelko.com

146 licensed beds

CMS rates Highland Manor of Elko Rehabilitation 3 out of 5 overall. Federal inspectors issued 54 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HIGHLAND MANOR OF ELKO REHABILITATION LLC

Photo via Google · Highland Village of Elko

Address

2850 Ruby Vista Drive

Elko, NV 89801

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Public record summary

What we can show you for free.

Bed capacity

146

CMS facility ID

295078

Care type

Nursing home

County

Elko

Facility name

Highland Manor of Elko Rehabilitation

Street address

2850 RUBY VISTA DRIVE

City / state / ZIP

Elko, NV 89801

Phone

(775) 753-5500

Website

www.highlandvillageelko.com

About this facility — Highland Manor of Elko Rehabilitation

Highland Manor of Elko Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Elko, Nevada. It is licensed for 146 beds — above the median for skilled nursing facilities in Nevada (102 beds).

It is one of 4 senior care facilities in Elko and 66 skilled nursing facilities across Nevada. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, a group of 22 facilities on this site.

Federal inspectors have cited Highland Manor of Elko Rehabilitation 54 times across 8 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers

Ownership type

For profit - Limited Liability company

Registered owners & officers

Banford, Andrew

Operational control · Additional disclosable party — since 2024

Charly Bello Family Limited Partnership

Direct owner — since 2024

Cottonwood Healthcare Llc

Additional disclosable party — since 2024

Highland Manor of Elko Holdings Llc

Additional disclosable party — since 2025

Mahrt, David

Indirect owner — since 2024

Maze Family Limited Partnership

Direct owner — since 2024

Myers, Katie

Indirect owner — since 2024

Myers, Walter

Indirect owner · Operational control — since 2024

Pickd Llc

Direct owner — since 2024

Rogers, Andrew

Operational control · Additional disclosable party — since 2024

Slattery & Holman P.c.

Additional disclosable party — since 2024

Swain, Holly

Indirect owner — since 2024

Swain, Jared

Indirect owner — since 2024

Regulatory standing

Licensed / certified since

2001-02-16

CMS overall rating

3 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-07

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$327 per day (≈ $9,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 12% Medicare · 22% private/other

Occupancy

57% (fiscal year 2023)

Vs. state median

40% below the NV median of $547/day — full state cost breakdown

Services & coverage

Licensed beds

146

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 5:30 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-08-13Health inspectionComplaint-triggered4 citations

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F-0699

D · No harm foundFrom a complaint

Provide care or services that was trauma informed and/or culturally competent.

2025-08-07Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-19

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-19

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-09-19

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-19

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-19

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2025-09-19

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-09-19

5 earlier / fire-safety inspections (42 citations)

2024-07-18Health inspectionComplaint-triggered17 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-09-01

F-0577

B · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2024-09-01

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-09-01

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-09-01

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-09-01

F-0691

D · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2024-09-01

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-09-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-09-01

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-09-01

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2024-09-01

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-01

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-01

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-09-01

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-01

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2024-09-01

F-0882

E · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2024-09-01

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-09-01

2023-05-18Health inspection7 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-30

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-30

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-30

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-06-30

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-30

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-06-30

F-0887

D · No harm found

Corrected 2023-06-30

2025-08-07Fire-safety inspection6 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-09-19

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-09-19

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-19

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-09-19

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-09-19

K-0912

F · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-09-19

2024-07-18Fire-safety inspection8 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-01

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-01

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-09-01

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-01

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-09-01

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-01

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-09-01

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-09-01

2023-05-18Fire-safety inspection4 citations

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-06-30

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-06-30

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-30

K-0921

B · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-06-30

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 295078.

Quality of care & staffing

How it compares in Nevada.

Inspection citations, 3 years

More than 47% of nursing homes in the state

State median: 55

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.3

Higher than 20% of nursing homes in the state

State median: 3.9

Nursing staff turnover, annual

52%

Higher than 77% of nursing homes in the state

State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the Nevada average on 10 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	15.6%	12.5%	13.5%	Worse than state
Lose too much weight	3.6%	5.3%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.3%	1.4%	0.7%	Better than state
With a urinary tract infection	4.3%	1.8%	1.5%	Worse than state
Have depressive symptoms	5.7%	5.0%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	1.2%	1.9%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.4%	93.7%	93.7%	Near state average
Ability to walk independently worsened	13.9%	12.4%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	23.5%	21.9%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	94.3%	92.8%	95.3%	Near state average
With pressure ulcers	3.1%	5.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	16.7%	15.5%	18.3%	Near state average
Received an antipsychotic medication	9.7%	17.1%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.34	1.81	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.79	1.31	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	98.1%	85.0%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.7%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	83.3%	82.5%	80.1%	Near state average
Were rehospitalized after a nursing home admission	13.7%	21.9%	23.4%	Better than state
Had an outpatient emergency department visit	11.6%	9.1%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
K-0511 3 inspections. Have properly installed electrical wiring and gas equipment.
K-0712 3 inspections. Have simulated fire drills held at unexpected times.
F-0657 2 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-0698 2 inspections. Provide safe, appropriate dialysis care/services for a resident who requires such services.

What its owners also hold

Charly Bello Family Limited Partnership has an ownership stake on file at 6 nursing homes, averaging 1.5 of 5 on CMS's overall rating.
Maze Family Limited Partnership has an ownership stake on file at 5 nursing homes, averaging 1.6 of 5 on CMS's overall rating.
Pickd Llc has an ownership stake on file at 3 nursing homes, averaging 1.7 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Nevada

Licensing: Bureau of Health Care Quality and Compliance (HCQC), Nevada Health Authority
File a complaint: 702-668-3250 · Online
Long-Term Care Ombudsman: 888-282-1155. A free advocate for residents and families.
Adult Protective Services: 888-729-0571. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Northeastern Nevada Regional Hospital, about 2.8 miles. CMS rating 3 of 5.
Battle Mountain General Hospital, about 64 miles.
Humboldt General Hospital, about 104 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Battle Mountain General Hospital, Battle Mountain, about 64 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

2.914 ratings on Google

★Denise Taylor · 2024-09-16 · via Google
“My care concern remain as early as the weekend my loved one fell and the staff could not be reached to get her help. An ambulance was called to assist her by myself and the staff was in a daze as they did not know there was an incident until the EMT arrived. No one would answer the phone. The joker of a pull cord system was not available close to where she fell. I went back today after her rel…”

★Tracy Mortimer · 2025-05-09 · via Google
“Skip to main contentSkip to main content Share This Facebook Twitter WhatsApp SMS Email People are also reading… Woman charged with trying to run over man Woman charged with threatening drive-thru customer with handgun Rural Nevada's first birth tissue donation program comes to Winnemucca Man charged with pointing gun at woman in Walmart parking lot Man faces charges of …”

★★★★★DeAnn Johnson · 2024-09-09 · via Google
“Highland Inn Assisted living in Elko Nevada is an amazing place. The staff is caring, kind. And thoughtful. The manager does an excellent job. Definitely recommend this place if your have a loved one that wants to live independently but with some assistance.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered