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Nursing homeFAID #12607

Highland Ridge Rehab Center

5872 HANKS STREET, DUBLIN, VA, 24084

(540) 674-4193

highlandridgerehab.com

132 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Highland Ridge Rehab Center

Address

5872 Hanks Street

Dublin, VA 24084

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Public record summary

What we can show you for free.

Bed capacity

132

CMS facility ID

495333

Care type

Nursing home

County

Pulaski

Facility name

Highland Ridge Rehab Center

Street address

5872 HANKS STREET

City / state / ZIP

Dublin, VA 24084

Phone

(540) 674-4193

Website

highlandridgerehab.com

About this facility — Highland Ridge Rehab Center

Highland Ridge Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Dublin, Virginia. It is licensed for 132 beds — close to the median for skilled nursing facilities in Virginia (117 beds).

It is one of 2 senior care facilities in Dublin and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Highland Ridge Rehab Center 66 times across 8 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Hill Valley Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Landmark Operations Holdings Llc

Direct owner — 100% stake — since 2019

Hvh Landmark Management Llc

Operational control — since 2019

Idels, Shimon

Officer — since 2019

Lieberman, Joseph

Officer — since 2019

Schwartz, Steven

Officer — since 2019

Viar, Lori J

Managing employee — since 2019

Vnb New York Llc

Security-interest holder — since 2019

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1998-09-01

CMS overall rating

1 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-26

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$414 per day (≈ $12,590/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

71% Medicaid · 11% Medicare · 18% private/other

Occupancy

85% (fiscal year 2024)

Vs. state median

3% above the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds

132

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-26Health inspection13 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-04-12

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2026-04-12

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-04-12

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-04-12

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-04-12

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-04-12

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-04-12

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-04-12

F-0800

F · No harm foundFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2026-04-12

F-0802

C · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2026-04-12

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-04-12

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-12

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-12

2025-09-05Health inspectionComplaint-triggered4 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-10-09

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-09

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-10-09

F-0882

F · No harm foundFrom a complaint

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2025-10-09

6 earlier / fire-safety inspections (49 citations)

2024-01-04Health inspectionComplaint-triggered12 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-03-08

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-08

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-03-08

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-03-08

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-08

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-08

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-08

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-03-08

F-0791

D · No harm foundFrom a complaint

Provide or obtain dental services for each resident.

Corrected 2024-03-08

F-0836

D · No harm foundFrom a complaint

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2024-03-08

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-08

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-08

2023-04-26Health inspection11 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-29

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-29

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-29

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2023-06-29

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2023-04-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-29

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-06-29

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-06-29

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2023-06-29

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-29

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-06-29

2021-10-08Health inspection6 citations

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2021-11-22

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-11-22

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-11-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-11-22

F-0761

E · No harm found

Corrected 2021-11-22

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-11-22

2026-02-26Fire-safety inspection1 citation

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-04-07

2023-04-26Fire-safety inspection10 citations

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-10-03

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2023-06-20

K-0331

D · No harm found

Construct fire resistant interior walls.

Corrected 2023-06-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-03

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-06-20

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-10-03

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-10-03

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-06-20

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-10-03

K-0916

E · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-06-20

2021-10-08Fire-safety inspection9 citations

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2022-05-16

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2021-11-30

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-11-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-05-16

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-11-30

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-05-16

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-11-30

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-05-16

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-11-30

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495333.

Visitor reviews

What people say on Google.

4.281 ratings on Google

★★★★★Ann Shawhan · 2026-05-17 · via Google
“My sister was treated well, with kindness, and friendliness. I found all staff accessible except perhaps the physicians. My sister got stronger in their rehab program. I have nothing but positive regard for Highland Ridge Rehab.”

★★★★★Tina C · 2026-04-09 · via Google
“After a fall in her home my mom was sent to Highland to rehab. During the short term rehab period it was becoming clear she wouldn't be returning to her home. This was hard for her to accept. As she transitioned into long term care she was not a happy camper. Rachel the Director of Admissions has been a true asset during all of this. Rachel has been available to us almost 24/7. She has worked tire…”

★★★★★Debra Gravley · 2026-04-30 · via Google
“Highland Ridge have some of the most excellent staff working for them. Everyone was very professional and friendly. PT and OT did a great job working with me during my rehab. Thank you all very much.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 66 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered