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Nursing homeFAID #544

Highlands of Bella Vista Health & Rehab

670 ROGERS ROAD, BELLA VISTA, AR, 72715
(479) 876-1847
90 licensed beds

CMS rates Highlands of Bella Vista Health & Rehab 5 out of 5 overall. Federal inspectors issued 10 citations across 7 inspections in the last three years, with $8,055 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
90
CMS facility ID
045402
Care type
Nursing home
County
Benton
Facility name
Highlands of Bella Vista Health & Rehab
Street address
670 ROGERS ROAD
City / state / ZIP
Bella Vista, AR 72715
Phone
(479) 876-1847

About this facility — Highlands of Bella Vista Health & Rehab

Highlands of Bella Vista Health & Rehab is a Medicare/Medicaid-certified skilled nursing facility in Bella Vista, Arkansas. It is licensed for 90 beds — below the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 2 senior care facilities in Bella Vista and 222 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Central Arkansas Nursing Centers, a group of 38 facilities on this site.

Federal inspectors have cited Highlands of Bella Vista Health & Rehab 10 times across 7 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $8,055 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Central Arkansas Nursing Centers
Ownership type
For profit - Limited Liability company

Registered owners & officers

Bella Vista Estates Llc
Additional disclosable party — since 2024
Brock, Michelle
Operational control · Additional disclosable party — since 2024
Central Arkansas Nursing Centers Inc
Additional disclosable party — since 2025
Douglas, Donald
Additional disclosable party — since 2024
Morton, Michael
Additional disclosable party — since 2024
Norsworthy, David
Additional disclosable party — since 2025
Nursing Consultants Inc
Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
2004-06-27
CMS overall rating
5 of 5 stars
Health deficiencies
1 at the last standard inspection
Federal fines
$8,055 total
Last standard inspection
2026-07-16
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$348 per day (≈ $10,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
55% Medicaid · 6% Medicare · 40% private/other
Occupancy
73% (fiscal year 2023)
Vs. state median
6% above the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
90
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-26Health inspectionComplaint-triggered1 citation
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2024-11-21Health inspection2 citations
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-12-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-21
3 earlier / fire-safety inspections (7 citations)
2023-11-10Health inspection4 citations
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-12-04
F-0760
J · Immediate jeopardy
Ensure that residents are free from significant medication errors.
Corrected 2023-12-04
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-04
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-12-04
2024-11-21Fire-safety inspection1 citation
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-12-21
2023-11-10Fire-safety inspection2 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-12-04
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-12-04

Federal penalties

2023-11-10Fine$8,055
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045402.

Quality of care & staffing

How it compares in Arkansas.
Inspection citations, 3 years
10
More than 5% of nursing homes in the state
State median: 22
Federal fines, 3 years
$8,055
More than 70% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
4.2
Higher than 67% of nursing homes in the state
State median: 4.0
Nursing staff turnover, annual
38%
Higher than 19% of nursing homes in the state
State median: 49%

Resident outcomes

On 21 federal quality measures, this facility does better than the Arkansas average on 10 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased16.3%9.1%13.5%Worse than state
Lose too much weight1.1%4.1%5.1%Better than state
With a catheter inserted and left in their bladder0.7%0.5%0.7%Worse than state
With a urinary tract infection0.0%1.1%1.5%Better than state
Have depressive symptoms5.6%1.4%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury3.9%3.9%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine93.0%95.1%93.7%Near state average
Ability to walk independently worsened11.8%9.2%12.7%Worse than state
Received an antianxiety or hypnotic medication5.5%21.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%95.3%95.3%Near state average
With pressure ulcers0.4%4.2%4.5%Better than state
With new or worsened bowel or bladder incontinence17.7%12.9%18.3%Worse than state
Received an antipsychotic medication3.4%10.9%15.4%Better than state
Hospitalizations per 1000 long-stay resident days2.971.941.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days0.582.031.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine81.4%81.9%82.3%Near state average
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine84.6%75.9%80.1%Better than state
Were rehospitalized after a nursing home admission27.6%23.4%23.4%Worse than state
Had an outpatient emergency department visit7.0%11.7%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0803 2 inspections. Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
  • K-0347 2 inspections. Properly provide smoke detection systems in areas open to corridors.

Verify & compare

Where to check, and what's nearby.

Who to contact in Arkansas

  • Licensing: Arkansas Department of Human Services, DPSQA, Office of Long Term Care
  • File a complaint: 800-582-4887 · Online
  • Adult Protective Services: 800-482-8049. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Ozarks Community Hospital of Gravette, about 9.5 miles.
  • Mercy Hospital Northwest Arkansas, about 12 miles. CMS rating 5 of 5.
  • Northwest Medical Center-springdale, about 21 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 10 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered