Home›Browse›Pennsylvania›Wyncote›Hillcrest Center

Nursing homeFAID #10960

Hillcrest Center

1245 CHURCH ROAD, WYNCOTE, PA, 19095

(215) 884-9990

www.genesishcc.com/Hillcrest

180 licensed beds

CMS rates Hillcrest Center 1 out of 5 overall. Federal inspectors issued 41 citations across 11 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Hillcrest Center

Address

1245 Church Road

Wyncote, PA 19095

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Public record summary

What we can show you for free.

Bed capacity

180

CMS facility ID

395481

Care type

Nursing home

County

Montgomery

Facility name

Hillcrest Center

Street address

1245 CHURCH ROAD

City / state / ZIP

Wyncote, PA 19095

Phone

(215) 884-9990

Website

www.genesishcc.com/Hillcrest

About this facility — Hillcrest Center

Hillcrest Center is a Medicare/Medicaid-certified skilled nursing facility in Wyncote, Pennsylvania. It is licensed for 180 beds — well above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 5 senior care facilities in Wyncote and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Hillcrest Center 41 times across 11 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Genesis Pa Holdings Llc

Direct owner — 100% stake — since 2015

Berg, Michael

Officer — since 2015

Bridgeford, Laura

Officer — since 2024

Fc-gen Operations Investment Llc

Indirect owner — since 2015

Gen Operations I Llc

Indirect owner — since 2015

Gen Operations Ii Llc

Indirect owner — since 2015

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner — since 2015

Genesis Holdings Llc

Indirect owner — since 2015

Genesis Operations Llc

Indirect owner · Additional disclosable party — since 2015

Ghc Holdings Llc

Indirect owner — since 2015

Majmundar, Sapan

Operational control · Additional disclosable party — since 2022

Mendelson, Avi

Officer — since 2024

Morris, Diane

Operational control — since 2022

Sun Healthcare Group Inc

Indirect owner — since 2015

Tanai, Roee

Operational control · Additional disclosable party — since 2023

Whitman, Arnold

Indirect owner — since 2015

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1980-10-01

CMS overall rating

1 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-16

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$569 per day (≈ $17,300/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

90% Medicaid · 3% Medicare · 7% private/other

Occupancy

94% (fiscal year 2024)

Vs. state median

37% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

180

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-08-10Health inspectionComplaint-triggered1 citation

F-0908

D · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2026-09-24

2026-06-30Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-07-14

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-14

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-07-14

8 earlier / fire-safety inspections (37 citations)

2026-04-16Health inspection8 citations

F-0684

G · Actual harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-05

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-06-05

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-06-05

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2026-06-05

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-06-05

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-06-05

2026-04-07Health inspectionComplaint-triggered1 citation

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-06-05

2025-05-02Health inspectionComplaint-triggered7 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-17

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-06-17

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-17

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-17

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-06-17

F-0805

G · Actual harmFood safetyFrom a complaint

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-06-17

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-17

2025-03-17Health inspectionComplaint-triggered1 citation

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-04-22

2024-07-29Health inspection8 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-05

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-09-05

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-09-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-05

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-09-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-05

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2024-09-05

F-0944

E · No harm found

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Corrected 2024-09-05

2026-04-16Fire-safety inspection10 citations

E-0004

C · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-06-05

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2026-06-05

E-0007

C · No harm found

Address patient/client population and determine types of services needed.

Corrected 2026-06-05

E-0009

C · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2026-06-05

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2026-06-05

E-0018

C · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2026-06-05

E-0024

C · No harm found

Establish policies and procedures for volunteers.

Corrected 2026-06-05

E-0025

C · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2026-06-05

E-0035

C · No harm found

Provide family notifications of emergency plan.

Corrected 2026-06-05

E-0037

C · No harm found

Establish staff and initial training requirements.

Corrected 2026-06-05

2025-05-02Fire-safety inspection1 citation

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-06-11

2024-07-29Fire-safety inspection1 citation

E-0037

C · No harm found

Establish staff and initial training requirements.

Corrected 2024-09-10

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395481.

Quality of care & staffing

How it compares in Pennsylvania.

Inspection citations, 3 years

More than 55% of nursing homes in the state

State median: 37

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.3

Higher than 16% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

36%

Higher than 25% of nursing homes in the state

State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.7%	16.4%	13.5%	Worse than state
Lose too much weight	6.4%	6.0%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.1%	0.6%	0.7%	Better than state
With a urinary tract infection	0.3%	1.4%	1.5%	Better than state
Have depressive symptoms	74.2%	13.8%	13.5%	Worse than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	1.8%	3.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	97.3%	87.8%	93.7%	Better than state
Ability to walk independently worsened	9.3%	15.4%	12.7%	Better than state
Received an antianxiety or hypnotic medication	10.1%	20.1%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	93.7%	95.3%	Near state average
With pressure ulcers	4.9%	4.7%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	17.8%	25.0%	18.3%	Better than state
Received an antipsychotic medication	13.7%	17.6%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.65	1.50	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.54	1.13	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	56.1%	70.8%	82.3%	Worse than state
Newly received an antipsychotic medication	1.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	54.8%	70.9%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	23.9%	22.0%	23.4%	Near state average
Had an outpatient emergency department visit	2.5%	9.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 4 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
E-0006 2 inspections. Conduct risk assessment and an All-Hazards approach.
E-0037 2 inspections. Establish staff and initial training requirements.
F-0726 2 inspections. Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F-0925 2 inspections. Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

What its owners also hold

Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

Licensing: Pennsylvania Department of Health
File a complaint: 800-254-5164 · Online
Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Jefferson Abington Hospital, about 2.6 miles. CMS rating 3 of 5.
Temple Health - Chestnut Hill Hospital, about 3.6 miles. CMS rating 2 of 5.
Holy Redeemer Hospital and Medical Center, about 3.7 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Hopkins Center, Wyncote, about 0.3 miles. CMS rating 2 of 5.
Wyncote Care Center, Wyncote, about 0.4 miles. CMS rating 3 of 5.
York Nursing and Rehabilitation Center, Philadelphia, about 1.6 miles. CMS rating 2 of 5.
Ivy Hill Post Acute Nursing & Rehabilitation, Philadelphia, about 1.8 miles. CMS rating 3 of 5.
Edgehill Nursing and Rehab Cen, Glenside, about 1.9 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

4.1180 ratings on Google

★Teyonna Gunner · 2026-07-09 · via Google
“If I could give a 0/5 stars I would ! 1 star is not even appropriate I wouldn’t send my worst enemy to this facility! The halls smell like pee ! Most of the staff act like doing the job is the impossible and I honestly don’t believe they care for the patients ! It was multiple times where I had to take my grandfather from the facility and had to admit him back into the hospital ! Just to find out …”

★★★★★Joyce Valentine · 2026-03-04 · via Google
“Tony from admissions was a wonderful guide. He explained all entrance paperwork needed and all the activities available to the patients. The daily menus is posted. There was a bingo game for the residents and the room was packed. The bedding rooms set up was unusual with two beds and some with four beds. He also explained how the three floors are set up with a nursing station on each floor. The ou…”

★★★Denise Howard · 2026-03-21 · via Google
“The facility smelled better than other times. My brother needed a hair cut , but I’ll be back to give him a cut/shave and eye brow trim he is needing. He needs new eye glasses and his neighbor still blares the tv so that Pat just watches his without sound.😥 over all it’s better now then it was before. I have not been able to see my Brother Pat Howard since July 2025 . I had a shoulder replac…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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