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Nursing homeFAID #8870

Hillcrest Convalescent Center

1417 W PETTIGREW STREET, DURHAM, NC, 27705
(919) 286-7705
86 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1417 W Pettigrew Street
Durham, NC 27705
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Public record summary

What we can show you for free.
Bed capacity
86
CMS facility ID
345001
Care type
Nursing home
County
Durham
Facility name
Hillcrest Convalescent Center
Street address
1417 W PETTIGREW STREET
City / state / ZIP
Durham, NC 27705
Phone
(919) 286-7705

About this facility — Hillcrest Convalescent Center

Hillcrest Convalescent Center is a Medicare/Medicaid-certified skilled nursing facility in Durham, North Carolina. It is licensed for 86 beds — below the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 140 senior care facilities in Durham and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hillcrest Convalescent Center 15 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Branch Banking & Trust Company
Mortgage holder · Security-interest holder — since 2015
Fayer, Cynthia
Operational control · Additional disclosable party — since 2010
Hoover, Nadine
Direct owner · Governing body · Director · Officer — since 2012
Hoover, William
Direct owner · Officer · Operational control · Additional disclosable party — since 2005
Shipley, Michael
Operational control · Additional disclosable party — since 1988
Smith, Lenwood
Direct owner · Officer — since 2015
Smith, Thomas
Direct owner · Officer · Operational control · Additional disclosable party — since 2001
Smith, Valerie
Direct owner · Operational control · Additional disclosable party — since 2023
Tattersall, Crystal
Direct owner · Operational control — since 2009

Regulatory standing

Licensed / certified since
1967-01-01
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-29
Nurse staffing
6.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$728 per day (≈ $22,130/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
6% Medicaid · 37% Medicare · 57% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
95% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
86
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
3 earlier / fire-safety inspections (15 citations)
2025-02-21Fire-safety inspection2 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-03-21
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-21
2023-12-14Fire-safety inspection6 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-23
K-0311
D · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-02-23
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-02-23
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-02-23
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-02-23
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-23
2022-07-14Fire-safety inspection7 citations
K-0111
F · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2022-09-18
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2022-09-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-09-18
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-09-18
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-09-18
K-0541
D · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2022-09-18
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2022-09-18
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345001.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 15 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered