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Home›Browse›Michigan›North Muskegon›Hillcrest Nursing and Rehabilitation Community
Nursing homeFAID #6275

Hillcrest Nursing and Rehabilitation Community

695 Mitzi Street, NORTH MUSKEGON, MI, 49445
(231) 744-1641
39 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
39
CMS facility ID
235522
Care type
Nursing home
County
Muskegon
Facility name
Hillcrest Nursing and Rehabilitation Community
Street address
695 Mitzi Street
City / state / ZIP
North Muskegon, MI 49445
Phone
(231) 744-1641

About this facility — Hillcrest Nursing and Rehabilitation Community

Hillcrest Nursing and Rehabilitation Community is a Medicare/Medicaid-certified skilled nursing facility in North Muskegon, Michigan. It is licensed for 39 beds — well below the median for skilled nursing facilities in Michigan (100 beds).

It is one of 3 senior care facilities in North Muskegon and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hillcrest Nursing and Rehabilitation Community 29 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Atrium Centers
Ownership type
For profit - Corporation

Registered owners & officers

Atrium Centers, Llc
Direct owner — 100% stake — since 2007
Albright Ross, Susan
Operational control · Additional disclosable party — since 2018
Amicus Capital Holdings Inc
Additional disclosable party — since 2021
Amicus Capital Holdings, Inc. Employee Stock Ownership Trust
Additional disclosable party — since 2021
Amicus Properties Llc
Additional disclosable party — since 2021
Anderson, Curt
Operational control · Additional disclosable party — since 2025
Atrium Centers Management Llc
Operational control — since 2007
Bailey, Essel
Officer — since 2007
Broad River Rehabilitation
Additional disclosable party — since 2021
Cherry, Jill
Operational control · Additional disclosable party — since 2025
Finney, Donald
Officer — since 2003
Forvis Mazars Llp
Additional disclosable party — since 2023
Johnson, Cindy
Governing body · Operational control · Additional disclosable party — since 2024
Kramer, Tina
Operational control · Additional disclosable party — since 2025
Leaderstat Ltd
Additional disclosable party — since 2025
Lockhart, Dennis
Director · Owner of a disclosable party — since 2003
Methric, John
Governing body · Operational control · Additional disclosable party — since 2024
Ocs Real Estate Holdings Llc
Additional disclosable party — since 2021
Omnicare Llc
Additional disclosable party — since 2025
Paredes, Miguel
Additional disclosable party — since 2021
Plante & Moran Pllc
Additional disclosable party — since 2025
Rocca, Michael
Officer — since 2021
Smalley, Daniel
Operational control · Additional disclosable party — since 2025
Steenhagen, Kathryn
Operational control · Additional disclosable party — since 2024
Williams, Calandra
Operational control · Additional disclosable party — since 2009

Regulatory standing

Federal court records
10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-08-01
CMS overall rating
5 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-04
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$439 per day (≈ $13,350/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
55% Medicaid · 15% Medicare · 29% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
6% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
39
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-04Health inspection4 citations
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-01-21
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-01-21
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-21
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-21
2025-03-28Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-24
6 earlier / fire-safety inspections (24 citations)
2024-10-16Health inspection4 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-15
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-15
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-11-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-15
2024-03-11Health inspectionComplaint-triggered2 citations
F-0679
E · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2024-05-08
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-03
2023-10-03Health inspection7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-11-09
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2023-11-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-09
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-11-09
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-11-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-09
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-11-09
2025-12-04Fire-safety inspection8 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-01-21
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-01-21
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-01-21
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2026-01-21
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-01-21
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2026-01-21
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2026-01-21
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-01-21
2024-10-16Fire-safety inspection1 citation
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-11-15
2023-10-03Fire-safety inspection2 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-11-09
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-09

Federal penalties

2024-03-11Medicare payment denial — 34 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235522.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered