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Nursing homeFAID #9262

Hillcrest Raleigh At Crabtree Valley

3830 BLUE RIDGE ROAD, RALEIGH, NC, 27612
(919) 781-4900
www.hillcrestnc.com/raleigh
134 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of HILLCREST RALEIGH AT CRABTREE VALLEY
Photo via Google · Hillcrest Raleigh at Crabtree Valley

Public record summary

What we can show you for free.
Bed capacity
134
CMS facility ID
345555
Care type
Nursing home
County
Wake
Facility name
Hillcrest Raleigh At Crabtree Valley
Street address
3830 BLUE RIDGE ROAD
City / state / ZIP
Raleigh, NC 27612
Phone
(919) 781-4900
Website
www.hillcrestnc.com/raleigh

About this facility — Hillcrest Raleigh At Crabtree Valley

Hillcrest Raleigh At Crabtree Valley is a Medicare/Medicaid-certified skilled nursing facility in Raleigh, North Carolina. It is licensed for 134 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 186 senior care facilities in Raleigh and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hillcrest Raleigh At Crabtree Valley 21 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Hillcrest Convalescent Center, Inc.
Direct owner · Additional disclosable party — 100% stake — since 2015
Branch Banking & Trust Company
Mortgage holder · Security-interest holder — since 2015
Hoover, Nadine
Indirect owner · Director — since 2015
Hoover, William
Indirect owner · Officer · Additional disclosable party — since 2015
Humayun, Dabiruddin
Operational control · Additional disclosable party — since 2015
Judd, Leslie
Operational control · Additional disclosable party — since 2015
Lee, Lisa
Operational control · Additional disclosable party — since 2015
Smith, Lenwood
Indirect owner — since 2017
Smith, Thomas
Indirect owner · Officer — since 2015
Smith, Valerie
Indirect owner — since 2023
Tattersall, Crystal
Indirect owner · Additional disclosable party — since 2015

Regulatory standing

Licensed / certified since
2012-11-08
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-14
Nurse staffing
5.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$596 per day (≈ $18,120/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
26% Medicaid · 37% Medicare · 37% private/other
Occupancy
74% (fiscal year 2023)
Vs. state median
60% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
134
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-05-14Health inspection1 citation
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-05-28
2025-12-09Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
4 earlier / fire-safety inspections (19 citations)
2023-12-15Health inspectionComplaint-triggered4 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-01-07
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-01-07
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-01-07
F-0880
G · Actual harmFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-01-07
2025-03-20Fire-safety inspection1 citation
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-05-16
2023-12-15Fire-safety inspection12 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-25
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-25
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-25
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-25
K-0364
D · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2024-02-25
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-02-25
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-02-25
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-02-25
K-0916
D · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2024-02-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-25
K-0922
D · No harm found
Meet requirements for the use and maintenance of medical gas equipment.
Corrected 2024-02-25
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-02-25
2022-09-16Fire-safety inspection2 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-11-25
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2022-11-25
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345555.

Visitor reviews

What people say on Google.
4.3336 ratings on Google
★★★★★William Thomas · 2026-05-10 · via Google

“Hello, I wanted to share feedback from my recent visit. I was greeted professionally upon arrival, and your team verified my identity and provided a guest pass so I could move freely throughout the facility. The entire building looked clean and smelled clean, and the patient room was also well-maintained. The patient was resting comfortably, and everything appeared to be in good order. I had a v…”

★★★★★Sharon Megan L. Allen · 2026-04-05 · via Google

“My sweet mother was at Hillcrest for 3 years in total care. Now my Dad is at Hillcrest for PT. Is it perfect? No, but no place is perfect. Do they care and try to take very good care of their residents? YES! That’s why I gave them 5 stars. If there’s something you don’t like or something you don’t understand, talk to the staff. Talk to your social worker. I have found that they are willing to …”

★Halima Sharif · 2026-07-05 · via Google

“Horrible place for anyone to recover. Bugs crawling in the bed with the patient, patients left in soaked diapers, and left in bed untouched for hours. Some of the staff could use lessons in being kind. I do not recommend this place for your loved ones.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered