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Nursing homeFAID #6137

Hilton Convalescent Home

3161 HILTON RD, FERNDALE, MI, 48220
(248) 547-6227
64 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Bed capacity
64
CMS facility ID
235322
Care type
Nursing home
County
Oakland
Facility name
Hilton Convalescent Home
Legal entity
Oakridge Manor Nursing and Rehabilitation Center L
Street address
3161 HILTON RD
City / state / ZIP
Ferndale, MI 48220
Phone
(248) 547-6227

Hilton Convalescent Home is a Medicare/Medicaid-certified skilled nursing facility in Ferndale, Michigan. It is licensed for 64 beds — below the median for skilled nursing facilities in Michigan (100 beds).

It is one of 4 senior care facilities in Ferndale and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hilton Convalescent Home 66 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $62,259 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Thomas Phelps
Parent company
Pioneer Healthcare Management
Ownership type
For profit - Corporation

Registered owners & officers

Uddin, Fahim
Direct owner — 100% stake — since 2012
Rahman, Sharmin
Managing employee — since 2019

Regulatory standing

Federal court records
1 naming this facility · 1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1976-10-01
CMS overall rating
3 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$62,259 total
Last standard inspection
2025-05-08
Nurse staffing
2.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$297 per day (≈ $9,030/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 7% Medicare · 93% private/other
Occupancy
71% (fiscal year 2023)
Vs. state median
36% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
64
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-05-08Health inspectionComplaint-triggered12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-06-09
F-0578
G · Actual harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-06-09
F-0641
E · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-06-09
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-09
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-09
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-06-09
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-06-09
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-06-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-13
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-06-09
F-0912
B · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2025-06-09
2024-10-08Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-18
7 earlier / fire-safety inspections (53 citations)
2024-07-17Health inspectionComplaint-triggered2 citations
F-0636
D · No harm foundFrom a complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2024-08-05
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-08-05
2024-04-24Health inspectionComplaint-triggered11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-28
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-05-28
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-05-28
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-05-28
F-0688
G · Actual harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-28
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-28
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-28
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-05-28
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-28
F-0912
B · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2024-05-28
2023-12-27Health inspectionComplaint-triggered2 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-01-12
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-12
2023-05-18Health inspection24 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-06-28
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-06-28
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-06-28
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-06-28
F-0624
D · No harm found
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2023-06-28
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-06-28
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-06-28
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-06-28
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-06-28
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-06-28
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-06-28
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-06-28
F-0711
E · No harm found
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2023-06-28
F-0712
E · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2023-06-28
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2023-06-28
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-06-28
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-06-28
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-06-28
F-0775
D · No harm found
Keep complete, dated laboratory records in the resident's record.
Corrected 2023-06-28
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-06-28
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-06-28
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-06-28
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-06-28
F-0912
B · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2023-06-28
2025-05-08Fire-safety inspection2 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-05-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-05-30
2024-04-24Fire-safety inspection4 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-05-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-05-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-31
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-05-31
2023-05-18Fire-safety inspection8 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-06-30
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-06-30
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-06-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-06-30
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-06-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-06-30
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-06-30
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-06-30

Federal penalties

2025-05-08Fine$46,370
2024-04-24Fine$15,889
2025-05-08Medicare payment denial — 9 days
2024-04-24Medicare payment denial — 10 days
Total fines$62,259
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235322.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 66 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1124125265
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered