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Nursing homeFAID #12936

Holbrook Healthcare Center

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
120
CMS facility ID
515076
Care type
Nursing home
County
Upshur
Facility name
Holbrook Healthcare Center
Street address
183 HOLBROOK ROAD
City / state / ZIP
Buckhannon, WV 26201
Phone
(304) 472-3280

Holbrook Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Buckhannon, West Virginia. It is licensed for 120 beds — well above the median for skilled nursing facilities in West Virginia (80 beds).

It is one of 3 senior care facilities in Buckhannon and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Holbrook Healthcare Center 54 times across 9 inspections in the last three years, including 8 food-safety citations, and CMS has imposed $79,108 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Communicare Health
Ownership type
For profit - Corporation

Registered owners & officers

Health Care Lease Facilities, Llc
Direct owner · Additional disclosable party — 100% stake — since 2019
C.r. Stoltz Family Investment Company Inc
Additional disclosable party — since 2019
C.r. Stoltz Irrevocable Trust
Additional disclosable party — since 2019
Groves, Donna
Officer — since 2019
Holbrook Mgt Co., Llc
Operational control · Additional disclosable party — since 2019
I. Rosedale Irrevocable Trust
Additional disclosable party — since 2019
Malone, James
Operational control · Additional disclosable party — since 2021
Odenthal, Richard
Owner of a disclosable party — since 2025
R.s. Wilheim Irrevocable Trust
Additional disclosable party — since 2019
Romeo, Dominic
Officer — since 2023
Ronald S Wilheim 2012 Spousal Trust
Additional disclosable party — since 2019
Rosedale Family Investment Company, Inc
Additional disclosable party — since 2019
Rrw, Llc
Additional disclosable party — since 2019
S.l. Rosedale Irrevocable Trust
Additional disclosable party — since 2019
Skilled Hc Holdings, Llc
Additional disclosable party — since 2019
Sloan-oliverio, Alyssa
Operational control · Additional disclosable party — since 2024
Stoltz, Charles
Officer — since 2019
Wilheim Family Investment Company, Inc.
Additional disclosable party — since 2019
Wilheim, Ronald
Officer — since 2019

Regulatory standing

Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1984-09-04
CMS overall rating
1 of 5 stars
Health deficiencies
18 at the last standard inspection
Federal fines
$79,108 total
Last standard inspection
2025-07-29
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$454 per day (≈ $13,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
86% Medicaid · 5% Medicare · 9% private/other
Occupancy
98% (fiscal year 2023)
Vs. state median
17% below the WV median of $545/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 8 food-safety citations on its three-year record — flagged below among the inspections.
2025-07-29Health inspectionComplaint-triggered18 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-09-03
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-09-03
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-09-03
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-09-03
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-09-03
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-03
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-09-03
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-09-03
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-09-03
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-03
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-09-03
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-09-03
F-0807
K · Immediate jeopardyFood safety
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected 2025-09-03
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2025-09-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-03
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-03
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-03
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2025-09-03
2023-12-28Health inspectionComplaint-triggered6 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-22
F-0607
K · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-02-22
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-22
F-0610
K · Immediate jeopardyFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-22
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-05
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-05
6 earlier / fire-safety inspections (30 citations)
2023-10-10Health inspectionComplaint-triggered1 citation
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-24
2023-08-09Health inspection11 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-09-01
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-09-01
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-09-01
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-09-01
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2023-09-01
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-09-01
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-01
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-09-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-01
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-09-01
F-0868
C · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2023-09-01
2022-04-06Health inspection6 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-05-03
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-05-03
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-05-03
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2022-05-03
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2022-05-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-05-03
2025-07-29Fire-safety inspection3 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-08-11
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-08-11
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-08-11
2023-08-09Fire-safety inspection5 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-10-02
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-10-02
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-10-02
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-10-02
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-10-02
2022-04-06Fire-safety inspection4 citations
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2022-05-10
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-05-10
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2022-05-10
K-0926
C · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2022-05-10

Federal penalties

2025-07-29Fine$18,941
2023-12-28Fine$60,167
Total fines$79,108
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515076.
What people say on Google.
2.312 ratings on Google
★Robert Ramos · 2025-08-11 · via Google

“Not happy with the place or the treatment. My mom was there for just a little over a week before transferring her to another facility. The place is not very conductive to healing. There was some good people there including the head nurse but seems not to be aware of some of the things going on. Mom also lost some of her clothes there as it had been taken for laundry and disappeared. Last night the…”

★Karen Allen · 2018-11-08 · via Google

“I was very upset with my families' choice to put my mother in this home. It is outdated, smells of death, the staff members were nice when you were there, their physical therapy was a joke. The therapist was very unprofessional, the dress code of the staff was also unprofessional, we ask if the nurse was going to use an disinfectants wipe on our mother which is to be used to clean surfaces not s…”

★★★patricia Stuney · 2022-06-17 · via Google

“Old delipidated building, bad oder, physical therapy a joke..My mom went in walking and wearing underwear, after 8 months was kicked out, came home in a wheel chair unable to walk wearing a diaper.Too many meds had her nuts..When she would holler out they would shut her door, that terrified my mother and made her holler for hours on end..There were a few girls that took good care till the end when…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered