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Nursing homeFAID #651

Hollenbeck Palms

573 S. BOYLE AVE., LOS ANGELES, CA, 90033

(213) 263-6195

www.hollenbeckpalms.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

106 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Hollenbeck Palms

Address

573 S. Boyle Ave.

Los Angeles, CA 90033

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Public record summary

What we can show you for free.

Bed capacity

106

State license

191800001

CMS facility ID

055115

Care type

Nursing home

Facility name

Hollenbeck Palms

Street address

573 S. BOYLE AVE.

City / state / ZIP

Los Angeles, CA 90033

Phone

(213) 263-6195

Website

www.hollenbeckpalms.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

State license #

191800001

About this facility — Hollenbeck Palms

Hollenbeck Palms is a Medicare/Medicaid-certified skilled nursing facility in Los Angeles, California. It is licensed for 106 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 377 senior care facilities in Los Angeles and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hollenbeck Palms 58 times across 11 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Belle Home Care Inc

Operational control · Additional disclosable party — since 2021

Johnston, Carol

Director · Operational control · Additional disclosable party — since 2013

Kanegae, Thomas

Operational control · Additional disclosable party — since 2009

Kirchhoff, Katherine

Director · Operational control · Additional disclosable party — since 2024

Kumagai, William

Director · Operational control · Additional disclosable party — since 2024

Onishi, Kevin

Director · Operational control · Additional disclosable party — since 2024

Ramirez, Ivania

Operational control · Additional disclosable party — since 2021

Rosenbloom, Linda

Director · Operational control · Additional disclosable party — since 2024

Shockley, Morris

Operational control · Additional disclosable party — since 2012

Wipfli Llp

Operational control · Additional disclosable party — since 2021

Young, Johnny

Operational control · Additional disclosable party — since 1987

Regulatory standing

Licensed / certified since

1967-01-01

CMS overall rating

4 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-12

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$820 per day (≈ $24,930/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

27% Medicaid · 6% Medicare · 66% private/other

Occupancy

85% (fiscal year 2024)

Vs. state median

60% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

106

Licensed as

RCFE

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 7:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-11Health inspectionComplaint-triggered2 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-06

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-06

2026-02-24Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-09

8 earlier / fire-safety inspections (55 citations)

2026-01-28Health inspectionComplaint-triggered1 citation

F-0808

D · No harm foundFood safetyFrom a complaint

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2026-02-17

2025-12-12Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-12-26

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-12-26

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-12-26

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-12-17

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-12-16

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-12-23

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-12-18

F-0919

E · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-12-18

2024-10-25Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-17

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-11-17

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-11-17

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-17

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-17

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-11-17

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2024-11-17

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-17

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-11-17

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-11-17

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-17

F-0814

E · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-11-17

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-17

2024-08-20Health inspectionComplaint-triggered4 citations

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-09-13

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-09-13

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-13

F-0758

E · No harm foundFrom a complaint

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-09-13

2023-11-19Health inspectionComplaint-triggered9 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-12-13

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-12-13

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-12-13

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-13

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-12-13

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-12-13

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-13

F-0849

E · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-12-13

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-13

2025-12-12Fire-safety inspection10 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-12-29

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-12-29

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-12-29

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-12-29

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-29

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-12-29

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-12-29

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-12-29

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-12-29

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-12-29

2024-10-25Fire-safety inspection5 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-11-17

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-11-17

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-17

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-17

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-17

2023-11-19Fire-safety inspection4 citations

K-0300

F · No harm found

Meet other general requirements that are deficient.

Corrected 2023-12-14

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-12-14

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-12-14

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-12-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055115.

Visitor reviews

What people say on Google.

4.744 ratings on Google

★★★★★Herley Jim Bowling · 2026-06-03 · via Google
“My wife and I moved to Hollenbeck Palms in 2025 and have been grateful ever since. We had visited several times, so had seen the gardens, parlors, activity and art rooms, and the gym. We were fed delicious complimentary lunches. We joined the waiting list and intended to delay our entry five years. But after being offered a beautiful 2-bedroom apartment, we changed course and moved in after only o…”

★★★★★Bonnie Freeman · 2026-05-28 · via Google
“I moved into Hollenbeck Palms (Independent Living) about one month ago. The initial visit, the admissions process and the move-in process took about a month. I am not going to say it was seamless, but every wrinkle that arose was addressed by Evelyn Cantacuzene - Speransky, Director of Sales and Communications, immediately and to my total satisfaction. For instance, I was really picky about the p…”

★★★★★Angie McCaffery · 2026-04-16 · via Google
“My husband and I moved here about six months ago. We were ready to leave behind the maintenance of a tri-level home and to live a more carefree lifestyle. After visiting several retirement facilities in the Los Angeles, Glendale, and Pasadena area we felt that Hollenbeck Palms was the place for us. People ask us how we like it here and our reply is "What's not to like? It is like living in a five …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 58 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered