Nursing homeFAID #14666

Holly Hall

2000 HOLLY HALL ST, HOUSTON, TX, 77054

(713) 799-9031

62 licensed beds

CMS rates Holly Hall 3 out of 5 overall. Federal inspectors issued 28 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

2000 Holly Hall St

Houston, TX 77054

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

676306

Care type

Nursing home

County

Harris

Facility name

Holly Hall

Street address

2000 HOLLY HALL ST

City / state / ZIP

Houston, TX 77054

Phone

(713) 799-9031

About this facility — Holly Hall

Holly Hall is a Medicare/Medicaid-certified skilled nursing facility in Houston, Texas. It is licensed for 62 beds — below the median for skilled nursing facilities in Texas (120 beds).

It is one of 720 senior care facilities in Houston and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Holly Hall 28 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Carol Klappenbach

Ownership type

For profit - Limited Liability company

Registered owners & officers

Clouse, Autumn

Director — since 2019

Drew, Peter

Officer · Operational control — since 2022

Holly Hall

Operational control — since 2018

Regulatory standing

Federal court records

5 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2012-02-02

CMS overall rating

3 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-10-07

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$215 per day (≈ $6,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

1% Medicaid · 8% Medicare · 91% private/other

Occupancy

76% (fiscal year 2024)

Vs. state median

22% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-10-07Health inspection13 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-10-08

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-08

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-10-08

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-10-08

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-10-08

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-10-08

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-10-08

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-08

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-10-08

F-0779

E · No harm found

Keep signed and dated reports of x-rays and other diagnostic services in the residents record.

Corrected 2025-10-08

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-08

F-0814

B · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-10-08

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-08

2024-10-03Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-05

6 earlier / fire-safety inspections (14 citations)

2024-06-29Health inspectionComplaint-triggered1 citation

F-0678

D · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-08-14

2024-04-03Health inspectionComplaint-triggered2 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-04-24

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-24

2023-06-08Health inspection7 citations

F-0552

E · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-07-28

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-07-28

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-07-28

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-07-28

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-07-28

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-28

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-28

2025-10-07Fire-safety inspection2 citations

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-10-01

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-10-01

2024-08-29Fire-safety inspection1 citation

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-10-07

2023-06-08Fire-safety inspection1 citation

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-21

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676306.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 36% of nursing homes in the state

State median: 33

Federal fines, 3 years

No federal fines on record

State median: $15,642

Nurse staffing, hours per resident per day

4.2

Higher than 91% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

53%

Higher than 58% of nursing homes in the state

State median: 50%

Resident outcomes

On 17 federal quality measures, this facility does better than the Texas average on 8 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	29.3%	15.8%	13.5%	Worse than state
Lose too much weight	0.0%	2.9%	5.1%	Better than state
With a catheter inserted and left in their bladder	3.5%	0.3%	0.7%	Worse than state
With a urinary tract infection	1.8%	0.8%	1.5%	Worse than state
Have depressive symptoms	0.0%	2.3%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	0.0%	3.2%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	87.9%	96.4%	93.7%	Near state average
Received an antianxiety or hypnotic medication	3.7%	17.8%	19.5%	Better than state
With pressure ulcers	8.5%	3.7%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	20.7%	12.5%	18.3%	Worse than state
Received an antipsychotic medication	0.0%	9.8%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	85.6%	88.7%	82.3%	Near state average
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	85.9%	85.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	21.3%	25.5%	23.4%	Better than state
Had an outpatient emergency department visit	11.3%	12.2%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Sun Behavioral Houston, about 0.5 miles.
Womans Hospital of Texas,the, about 0.5 miles. CMS rating 4 of 5.
Texas Orthopedic Hospital, about 1.2 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Garden Terrace Healthcare Center of Houston, Houston, about 0.7 miles. CMS rating 2 of 5.
St Dominic Village Rehabilitation and Nursing Cent, Houston, about 1.7 miles. CMS rating 2 of 5.
The Methodist Hospital Snf, Houston, about 1.8 miles. CMS rating 5 of 5.
Bayou Manor, Houston, about 2.6 miles. CMS rating 5 of 5.
Avir At Orem, Houston, about 4.3 miles. CMS rating 1 of 5.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Federal NPI Registry (NPPES)

NPI 1760603229

Monthly federal file

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered