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Nursing homeFAID #14722

Hollymead

4101 LONG PRAIRIE ROAD, FLOWER MOUND, TX, 75028

(214) 285-3200

112 licensed beds

CMS rates Hollymead 2 out of 5 overall. Federal inspectors issued 45 citations across 17 inspections in the last three years, with $9,110 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Chris Coulter

Address

4101 Long Prairie Road

Flower Mound, TX 75028

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Public record summary

What we can show you for free.

Bed capacity

112

CMS facility ID

676369

Care type

Nursing home

County

Denton

Facility name

Hollymead

Street address

4101 LONG PRAIRIE ROAD

City / state / ZIP

Flower Mound, TX 75028

Phone

(214) 285-3200

Website

cantexcc.com/snf/hollymead

About this facility — Hollymead

Hollymead is a Medicare/Medicaid-certified skilled nursing facility in Flower Mound, Texas. It is licensed for 112 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 8 senior care facilities in Flower Mound and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Cantex Continuing Care, a group of 37 facilities on this site.

Federal inspectors have cited Hollymead 45 times across 17 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $9,110 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Cantex Continuing Care

Ownership type

For profit - Corporation

Registered owners & officers

Castaneda, Edmundo

Officer — since 2022

Cerise, Frederick

Officer — since 2014

Dean, Lisa

Operational control · Additional disclosable party — since 2024

Hollymead Continuing Care Center Ltd. Co.

Operational control · Additional disclosable party — since 2019

Lovett, Angela

Additional disclosable party — since 2023

Regulatory standing

Federal court records

18 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2014-09-24

CMS overall rating

2 of 5 stars

Health deficiencies

15 at the last standard inspection

Federal fines

$9,110 total

Last standard inspection

2025-04-24

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$405 per day (≈ $12,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

60% Medicaid · 11% Medicare · 29% private/other

Occupancy

69% (fiscal year 2023)

Vs. state median

46% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

112

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-08-19Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-06-17Health inspectionComplaint-triggered1 citation

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2026-06-18

12 earlier / fire-safety inspections (43 citations)

2026-06-06Health inspectionComplaint-triggered1 citation

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-06-09

2026-04-03Health inspectionComplaint-triggered2 citations

F-0580

E · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-04-07

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-04-07

2025-04-24Health inspectionComplaint-triggered10 citations

F-0635

D · No harm foundFrom a complaint

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Corrected 2025-05-02

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2025-05-19

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-19

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-04-26

F-0688

E · No harm foundFrom a complaint

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-05-18

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-02

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-02

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-26

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-26

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-04-26

2025-02-20Health inspectionComplaint-triggered2 citations

F-0693

D · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-03-21

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-03-21

2025-01-02Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-01-27

F-0697

G · Actual harmFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-01-27

2024-08-07Health inspectionComplaint-triggered4 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-06

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-09-06

F-0810

D · No harm foundFood safetyFrom a complaint

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-09-06

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-09-06

2024-04-30Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-01

2024-03-21Health inspectionComplaint-triggered5 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-22

F-0790

D · No harm foundFrom a complaint

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2024-03-22

F-0806

D · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-03-22

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-22

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-22

2024-02-27Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-28

2023-02-09Health inspection5 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-10

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-02-10

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-02-10

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-02-10

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-10

2024-03-21Fire-safety inspection7 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-04-15

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-03-22

K-0226

E · No harm found

Have horizontal exits used in accordance with safety requirements.

Corrected 2024-05-02

K-0261

E · No harm found

Have properly spaced exits within rooms.

Corrected 2024-05-02

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-05-02

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2024-05-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-02

2023-02-09Fire-safety inspection3 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-03-02

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-02-09

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-02-09

Federal penalties

2025-01-02Fine$9,110

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676369.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 73% of nursing homes in the state

State median: 33

Federal fines, 3 years

$9,110

More than 40% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.7

Higher than 81% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

48%

Higher than 42% of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 9 and worse on 9. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	18.7%	15.8%	13.5%	Worse than state
Lose too much weight	2.5%	2.9%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.3%	0.3%	0.7%	Near state average
With a urinary tract infection	0.0%	0.8%	1.5%	Better than state
Have depressive symptoms	0.0%	2.3%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	4.1%	3.2%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	27.6%	96.4%	93.7%	Worse than state
Ability to walk independently worsened	17.7%	12.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	14.8%	17.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	83.8%	97.0%	95.3%	Worse than state
With pressure ulcers	3.5%	3.7%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	16.6%	12.5%	18.3%	Worse than state
Received an antipsychotic medication	1.1%	9.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.21	2.05	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.95	1.97	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	29.7%	88.7%	82.3%	Worse than state
Newly received an antipsychotic medication	1.1%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	31.4%	85.4%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	32.0%	25.5%	23.4%	Worse than state
Had an outpatient emergency department visit	12.4%	12.2%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 5 inspections. Provide and implement an infection prevention and control program.
F-0656 4 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0690 2 inspections. Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Texas Health Presbyterian Hospital Flower Mound, about 0.2 miles. CMS rating 5 of 5.
Medical City Lewisville, about 3.8 miles. CMS rating 3 of 5.
Texas Health Harris Methodist Hospital Southlake, about 7.8 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Cross Timbers Rehabilitation and Healthcare Center, Flower Mound, about 0.6 miles. CMS rating 4 of 5.
Rambling Oaks Courtyard Extensive Care Community, Highland Village, about 2.4 miles. CMS rating 2 of 5.
Lake Village Nursing and Rehabilitation Center, Lewisville, about 3.8 miles. CMS rating 1 of 5.
Vista Ridge Nursing & Rehabilitation Center, Lewisville, about 6.6 miles. CMS rating 3 of 5.
Avir At Grapevine, Grapevine, about 6.8 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

4.2390 ratings on Google

★★★★★Paula Pruett · 2026-07-14 · via Google
“Very impressed! Especially with the activities for the residents. Denise Colville does a VERY good job offering so many activities such as crafts with beaded jewelry, classes and even Bingo. The residents seem to love having so many things to do. Very nice and clean facility.”

★Its Me · 2026-06-17 · via Google
“If you have no family nor friends I guess it’s a good spot but tbh the facilities does not look well keep all wood furniture is damaged lots of bugs and ants they should also try to make accommodation for guest whom stay with their love ones and they do not offer anything not even water also needing to stock up on guest room like toilet paper as I had to ask multiple times for simply things that i…”

★★★★★Kylee Casey · 2026-04-01 · via Google
“Thank you to Hollymead Skilled Nursing, My mom was sent after a fall from Flour Mound hospital and she is almost ready to come home after two weeks. The staff has been caring and the therapy staff has been very attentive. I love how the Director of Nurses Angela came to welcome us when we first arrived. hopefully we don't have any future medical issues but we will return for the great service p…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered