Horizons
The state lists 2 state inspections, 15 complaint visits, 19 violations. Listing last updated 2026-11-07.
Public record summary
About this facility — Horizons
Horizons is a licensed assisted living community in Canandaigua, New York. It is licensed for 76 beds — close to the median for assisted living communities in New York (80 beds).
It is one of 7 senior care facilities in Canandaigua and 634 assisted living communities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 2 state inspections, 15 complaint visits, 19 violations.
Violations (19)
| Report issued | Regulation section | Regulation cited |
|---|---|---|
| 05/29/2026 | Food service | 487.8 (e) (1) |
| 05/29/2026 | Environmental standards | 487.11 (j) (1-3) |
| 03/27/2026 | Resident protections | 487.5 (a) (3) (xi) |
| 03/27/2026 | Resident services | 487.7 (d) (1) (iv) |
| 03/27/2026 | Food service | 487.8 (c) |
| 03/27/2026 | Food service | 487.8 (e) (1) |
| 03/27/2026 | Personnel | 487.9 (a) (15) |
| 03/27/2026 | Environmental standards | 487.11 (k) (1-3) |
| 03/27/2026 | Disaster and emergency planning | 487.12 (a-b) |
| 04/10/2025 | Resident services | 487.7 (f) (5) |
| 02/24/2025 | Admission standards | 487.4 (a) |
| 01/22/2025 | Resident services | 487.7 (f) (5) |
| 01/22/2025 | Resident services | 487.7 (f) (11) (iii) |
| 01/22/2025 | Resident services | 487.7 (g) (1) (ii-xiv) |
| 01/22/2025 | Food service | 487.8 (e) (1) |
| 01/22/2025 | Environmental standards | 487.11 (k) (1-3) |
| 01/22/2025 | Environmental standards | 487.11 (k) (13) |
| 01/22/2025 | Disaster and emergency planning | 487.12 (a-b) |
| 01/22/2025 | Admission and retention standards | 494.4 (a) |
Complaints (15)
| State visit | Type | Findings |
|---|---|---|
| 05/29/2026 | Complaint Survey | 2 |
| 05/01/2026 | Complaint Survey | 0 |
| 01/22/2026 | Complaint Survey | 0 |
| 11/26/2025 | Complaint Survey | 0 |
| 11/13/2025 | Complaint Survey | 0 |
| 10/06/2025 | Complaint Survey | 0 |
| 09/30/2025 | Complaint Survey | 0 |
| 08/18/2025 | Complaint Survey | 0 |
| 04/10/2025 | Complaint Survey | 1 |
| 02/24/2025 | Complaint Survey | 1 |
| 01/16/2025 | Complaint Survey | 0 |
| 07/10/2024 | Complaint Survey | 0 |
| 05/11/2023 | Complaint Survey | 0 |
| 03/20/2023 | Complaint Survey | 0 |
| 03/14/2023 | Complaint Survey | 0 |
Inspections (2)
| Date | Type | Findings |
|---|---|---|
| 03/27/2026 | Relicensure, Complaint Survey | 7 |
| 01/22/2025 | Relicensure, Complaint Survey | 8 |
License facts from the state
- Assisted Living Program (ALP):
- 47
- Respite:
- 2
- Overall Capacity:
- 76
- License type:
- Adult Home
Source: New York State Department of Health, facility 530-E-051, read 2026-11-07. New York lists inspections by the date it issued the report, over a set window. Violations under dispute through the Inspection Review Process aren't displayed, so a short list isn't proof of a clean record. See the state's record.
Verify & compare
Who to contact in New York
- Licensing: New York State Department of Health · Look up a license
- Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
- Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- F F Thompson Hospital, about 0.9 miles. CMS rating 2 of 5.
- Clifton Springs Hospital and Clinic, about 11 miles. CMS rating 2 of 5.
- Geneva General Hospital, about 16 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- Quail Summit, Canandaigua, about 0.6 miles. 11 state visits on record.
- M.m. Ewing Continuing Care Center, Canandaigua, about 0.9 miles. CMS rating 5 of 5.
- Clark Meadows At Ferris Hills, Canandaigua, about 1.1 miles. 1 state visits on record.
- Elm Manor Nursing and Rehabilitation Center, Canandaigua, about 1.9 miles. CMS rating 1 of 5.
- The Clark Manor House, Canandaigua, about 2.6 miles. 4 state visits on record.