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Nursing homeFAID #167

Jacksonville Health and Rehabilitation

410 WILSON DRIVE SOUTHWEST, JACKSONVILLE, AL, 36265
(256) 435-7704
167 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of JACKSONVILLE HEALTH AND REHABILITATION, LLC
Photo via Google · Jacksonville Health and Rehabilitation, LLC

Address

410 Wilson Drive Southwest
Jacksonville, AL 36265
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What we can show you for free.
Bed capacity
167
CMS facility ID
015391
Care type
Nursing home
County
Calhoun
Facility name
Jacksonville Health and Rehabilitation
Street address
410 WILSON DRIVE SOUTHWEST
City / state / ZIP
Jacksonville, AL 36265
Phone
(256) 435-7704

Jacksonville Health and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Jacksonville, Alabama. It is licensed for 167 beds — above the median for skilled nursing facilities in Alabama (113 beds).

It is one of 4 senior care facilities in Jacksonville and 224 skilled nursing facilities across Alabama. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Jacksonville Health and Rehabilitation 21 times across 6 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Nhs Management
Ownership type
For profit - Corporation

Registered owners & officers

Northport Holding Operations, Llc
Direct owner — 100% stake — since 2003
Estes, James
Indirect owner · Officer — 51% stake — since 2000
James N Estes Jr Family Dynasty Tr No 2
Indirect owner — 18% stake — since 2012
Jennifer E Agee Family Dynasty Tr No 2
Indirect owner — 18% stake — since 2012
James Norman Estes Jr Tr
Indirect owner — 6% stake — since 2013
Jennifer Lee Estes Tr 031093
Indirect owner — 6% stake — since 2013
Capital Funding Llc
Mortgage holder · Security-interest holder — since 2013
Cox, Tammy
Director · Operational control — since 2023
Holding Facilities Group Llc
Security-interest holder · Additional disclosable party — since 2013
Jacksonville Health Realty Llc
Security-interest holder — since 2013
Long, Phillip
Officer — since 2019
Odell, David
Operational control · Additional disclosable party — since 2024
Patterson, Derek
Governing body · Operational control — since 2024
Rasco, Lynn
Director · Operational control — since 2022
Servisfirst Bank
Security-interest holder — since 2018

Regulatory standing

Federal court records
3 naming this facility · 5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1986-10-23
CMS overall rating
3 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-09-29
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$296 per day (≈ $9,000/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 7% Medicare · 23% private/other
Occupancy
91% (fiscal year 2024)
Vs. state median
4% below the AL median of $307/day — full state cost breakdown

Services & coverage

Licensed beds
167
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2023-09-29Health inspection4 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-10-26
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-10-26
F-0809
C · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-10-26
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-26
2019-09-19Health inspection4 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-10-24
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2019-10-24
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-10-24
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-10-24
4 earlier / fire-safety inspections (13 citations)
2018-09-06Health inspection4 citations
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2018-10-11
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2018-10-11
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2018-10-11
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2018-10-11
2023-09-29Fire-safety inspection1 citation
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-10-13
2019-09-19Fire-safety inspection3 citations
K-0232
D · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2019-10-30
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2019-10-30
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-10-30
2018-09-06Fire-safety inspection5 citations
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2018-10-15
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2018-10-15
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2018-10-15
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2018-10-15
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2018-10-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 015391.
What people say on Google.
3.559 ratings on Google
★★★★★Laura Smith · 2026-08-04 · via Google

“I've just arrived here and, so far, have been really nice. My main complaint is the food, it's awful! I am a type 2 diabetic who has just lost my foot. I have to be extremely careful with my diet, Here they offer no diabetic diet choices, which surprises me as this is a medical facility. I have tried to manage with the meals they do serve but prefer to just not eat at all, (which can also raise m…”

★Kathy Brooks · 2026-05-01 · via Google

“They have the worst staff I've ever seen. My 82-year old mother was overdosed on medication and the staff refused to call for help. My brother called the ambulance himself when he noticed something was wrong and when the staff was alerted they refused to do anything. On another occasion my mom was left in her wheelchair after therapy. When she asked for help getting back in bed the side told h…”

★Steve Watts · 2026-06-04 · via Google

“In my family’s experience Jacksonville Health and Rehab is a horrible place to entrust your loved ones with… It’s a filthy smelly place that only cares about money, not your loved ones well being… They didn’t give our loved one a bath or change their clothes for 4 days and most of his clothes were lost or stolen then they told us to read our contract because they weren’t responsible for lost or st…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered