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Nursing homeFAID #12961

Keyser Healthcare Center

135 SOUTHERN DRIVE, KEYSER, WV, 26726

(304) 788-3415

communicarehealth.com/location/keyser-healthcare-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp_keyser

122 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Charlie McDonald

Address

135 Southern Drive

Keyser, WV 26726

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Public record summary

What we can show you for free.

Bed capacity

122

CMS facility ID

515122

Care type

Nursing home

County

Mineral

Facility name

Keyser Healthcare Center

Street address

135 SOUTHERN DRIVE

City / state / ZIP

Keyser, WV 26726

Phone

(304) 788-3415

Website

communicarehealth.com/location/keyser-healthcare-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp_keyser

About this facility — Keyser Healthcare Center

Keyser Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Keyser, West Virginia. It is licensed for 122 beds — well above the median for skilled nursing facilities in West Virginia (80 beds).

It is one of 1 senior care facility in Keyser and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Keyser Healthcare Center 65 times across 7 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $35,045 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Communicare Health

Ownership type

For profit - Corporation

Registered owners & officers

Bokil, Harshad

Operational control · Additional disclosable party — since 2024

Groves, Donna

Officer · Operational control — since 2022

Omg Re Holdings Llc

Partner — since 2022

R.s. Wilheim Irrevocable Trust

Partner — since 2022

Romeo, Dominic

Officer · Operational control — since 2023

Smeltzer, Mark

Operational control · Additional disclosable party — since 2024

Southern Mgt Co., Llc

Operational control · Additional disclosable party — since 2022

Stoltz, Charles

Officer — since 2022

Wilheim, Ronald

Officer — since 2022

Regulatory standing

Federal court records

17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-05-01

CMS overall rating

2 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

$35,045 total

Last standard inspection

2025-11-26

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$581 per day (≈ $17,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

86% Medicaid · 7% Medicare · 7% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

7% above the WV median of $545/day — full state cost breakdown

Services & coverage

Licensed beds

122

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2025-11-26Health inspectionComplaint-triggered13 citations

F-0561

E · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2026-01-12

F-0577

D · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2026-01-12

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-01-12

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-12

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-01-12

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-12

F-0689

K · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-12

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-01-12

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-01-12

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-12

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-01-12

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-12

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-01-12

2024-01-10Health inspection20 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-30

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-01-30

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-01-30

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-01-30

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-30

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-01-30

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-01-30

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-01-30

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-01-30

F-0698

E · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-01-30

F-0710

D · No harm found

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2024-01-30

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-01-30

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-01-30

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-01-30

F-0761

D · No harm found

Corrected 2024-01-30

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2024-01-30

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-30

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-01-30

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-30

F-0847

E · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-01-30

4 earlier / fire-safety inspections (32 citations)

2022-12-07Health inspection16 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-01-24

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-01-24

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-01-24

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-01-24

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-01-24

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-01-24

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-01-24

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-01-24

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-01-24

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-01-24

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2023-01-24

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-01-24

F-0761

E · No harm found

Corrected 2023-01-24

F-0800

D · No harm foundFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2023-01-24

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-01-24

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-01-24

2025-11-26Fire-safety inspection6 citations

E-0004

C · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-01-05

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-01-05

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-01-05

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-01-05

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-01-05

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2026-01-05

2024-01-10Fire-safety inspection4 citations

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-01-29

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-29

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-01-29

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-01-29

2022-12-07Fire-safety inspection6 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-01-02

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2023-01-02

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-01-02

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-01-02

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-01-02

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-01-02

Federal penalties

2025-11-26Fine$35,045

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515122.

Visitor reviews

What people say on Google.

2.610 ratings on Google

★★★★★lauren leatherman · 2024-06-27 · via Google
“My mother Maryann was just released following rehab for a broken arm and foot. The care provided to her was very good. A few special employees who really went above and beyond for her are Robin Fisher, Lorre Kimble, Michelle Herrell, Billie Jo Turner, Alex Simpson, Holly Leith, Amanda Loy, Erin, Kristy, Maria, Shawna, Brittany, Moses. Anyone else we missed I apologize. We are very appreciative for…”

★★Patty Hatfield · 2024-01-25 · via Google
“My sister was in this nursinghome and was treated very good until the pandemic when it had changed its name. The doctor who worked at this nursinghome tried to fight me when I had my sister put in hospice. The hospital said her copd and heart condition was so advanced that she had only six months left to live. Hospice that came into care for her was very good and had trouble also getting the docto…”

★Sophie Martz · 2017-09-22 · via Google
“Listen people do not take your loved ones to this place I see now how they got a 5 star rating only one person rated them. The people is nice but they know nothing,they told me and family that our loved one was dying of natural causes I demanded that she be taken to er and our loved one was in septic shock and organs was shutting down this happened in a 15 day stay that was only supposed to be ski…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered