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Nursing homeFAID #8705

Kirkhaven

254 ALEXANDER STREET, ROCHESTER, NY, 14607

(585) 461-1991

kirkhaven.com/?utm_source=NEXT&utm_medium=Google_website

147 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Kirkhaven

Address

254 Alexander Street

Rochester, NY 14607

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Public record summary

What we can show you for free.

Bed capacity

147

CMS facility ID

335668

Care type

Nursing home

County

Monroe

Facility name

Kirkhaven

Street address

254 ALEXANDER STREET

City / state / ZIP

Rochester, NY 14607

Phone

(585) 461-1991

Website

kirkhaven.com/?utm_source=NEXT&utm_medium=Google_website

About this facility — Kirkhaven

Kirkhaven is a Medicare/Medicaid-certified skilled nursing facility in Rochester, New York. It is licensed for 147 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 55 senior care facilities in Rochester and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Kirkhaven 44 times across 10 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $8,278 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Fornataro, Leticia

Director — since 2019

Maar, Scott

Officer — since 2005

Muthig, Mark

Director — since 2021

Schaller, Christine

Officer · Operational control — since 2022

Regulatory standing

Licensed / certified since

1984-02-20

CMS overall rating

1 of 5 stars

Health deficiencies

21 at the last standard inspection

Federal fines

$8,278 total

Last standard inspection

2024-12-09

Cost & payer profile (FY2023 cost report)

Average billed charges

$504 per day (≈ $15,320/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

54% Medicaid · 10% Medicare · 36% private/other

Occupancy

83% (fiscal year 2023)

Vs. state median

4% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

147

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 7:30 PM · Tuesday: 8:00 AM – 7:30 PM · Wednesday: 8:00 AM – 7:30 PM · Thursday: 8:00 AM – 7:30 PM · Friday: 8:00 AM – 7:30 PM · Saturday: 9:00 AM – 6:00 PM · Sunday: 9:00 AM – 6:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-18Health inspectionComplaint-triggered6 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-15

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-05-15

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-05-15

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-05-15

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2026-05-15

F-0803

D · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-05-15

2025-12-08Health inspectionComplaint-triggered4 citations

F-0550

G · Actual harmFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-02-06

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-02-06

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-06

F-0761

E · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-06

7 earlier / fire-safety inspections (34 citations)

2025-07-16Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-10

2024-12-09Health inspectionComplaint-triggered11 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-02-05

F-0644

E · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-02-05

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-05

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-05

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-02-05

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-02-05

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-05

F-0744

D · No harm foundFrom a complaint

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2025-02-05

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-02-05

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-05

2023-03-16Health inspection6 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-05-15

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-15

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-05-15

F-0698

E · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-05-15

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-05-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-15

2021-04-02Health inspection2 citations

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-06-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-06-01

2024-12-09Fire-safety inspection5 citations

K-0341

D · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-02-05

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-02-05

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-28

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2025-02-05

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-02-19

2023-03-16Fire-safety inspection5 citations

E-0029

C · No harm found

Develop a communication plan.

Corrected 2023-05-15

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-15

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-15

K-0901

C · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2023-05-15

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-15

2021-04-02Fire-safety inspection4 citations

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-06-01

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-06-01

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-06-01

K-0916

C · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2021-06-01

Federal penalties

2025-12-08Fine$8,278

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335668.

Visitor reviews

What people say on Google.

3.892 ratings on Google

★★★★★Tim Silva-Duffy · 2026-07-09 · via Google
“I want to let management at Kirkhaven know what a special, professional, multifaceted employee Jun is. My brother has been at Kirkhaven for the past 10 plus years and Jun has been a constant. He has helped me solve some issues concerning my brother even though it wasn’t in his purview of duties. Along with being helpful to families of patients I have seen him rebuild the stone garden wall, direct …”

★F DN · 2026-02-06 · via Google
“If you're looking for professionalism look elsewhere. Although they have some very competent staff the attention to important details is lacking. Missteps are not infrequent. Under staffing is not infrequent. Long response time was not infrequent and in fact as long as 9 hours. In good conscience I cannot recommend. Management it seems to me are more focused on the business end and that's a proble…”

★★★★Dianne Meli · 2026-01-30 · via Google
“I have had to deal with nursing homes off and on for the past couple of years. It is too soon to write a full review of the facility but I do want to acknowledge the social worker I have been working with. Jacquie has been very helpful and patient while dealing with my family member.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 44 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered