Home›Browse›California›Victorville›Knolls West Post Acute

Nursing homeFAID #13519

Knolls West Post Acute

16890 GREEN TREE BLVD, VICTORVILLE, CA, 92395

(760) 245-5361

118 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

16890 Green Tree Blvd

Victorville, CA 92395

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Public record summary

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Bed capacity

118

State license

366426335

CMS facility ID

555251

Care type

Nursing home

Facility name

Knolls West Post Acute

Street address

16890 GREEN TREE BLVD

City / state / ZIP

Victorville, CA 92395

Phone

(760) 245-5361

State license #

366426335

About this facility — Knolls West Post Acute

Knolls West Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Victorville, California. It is licensed for 118 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 40 senior care facilities in Victorville and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Knolls West Post Acute 81 times across 17 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Terronsay Whaley

Parent company

David Johnson

Ownership type

For profit - Limited Liability company

Registered owners & officers

Belanger, William

Operational control · Additional disclosable party — since 2022

Chambers, Thomas

Direct owner · Operational control · Additional disclosable party — since 2013

Johnson, David

Direct owner · Operational control · Additional disclosable party — since 2013

Knolls West Post Acute Llc

Operational control · Additional disclosable party — since 2013

Meridian Management Services Llc

Operational control — since 2013

Reddy, Hari

Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1987-03-18

CMS overall rating

3 of 5 stars

Health deficiencies

19 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-05-22

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$1,197 per day (≈ $36,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

40% Medicaid · 51% Medicare · 9% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

133% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

118

Licensed as

RCFE

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-12Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-07-10

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-07-10

2026-05-07Health inspectionComplaint-triggered1 citation

F-0573

D · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2026-06-06

15 earlier / fire-safety inspections (78 citations)

2026-04-02Health inspectionComplaint-triggered1 citation

F-0573

D · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2026-04-23

2025-05-22Health inspection15 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-13

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-13

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-06-13

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-13

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-06-13

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-06-13

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-13

F-0711

E · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2025-06-13

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-06-13

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-13

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-13

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-13

F-0851

C · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-06-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-13

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2025-06-13

2025-03-26Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-14

2025-01-23Health inspectionComplaint-triggered1 citation

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-02-01

2024-12-30Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-16

2024-12-17Health inspectionComplaint-triggered1 citation

F-0688

D · No harm foundFrom a complaint

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-01-10

2024-11-26Health inspectionComplaint-triggered1 citation

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-12-16

2024-10-03Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-22

2024-09-12Health inspectionComplaint-triggered1 citation

F-0606

D · No harm foundFrom a complaint

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Corrected 2024-10-10

2024-06-18Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-08

2024-05-23Health inspection5 citations

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-06-14

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-06-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-14

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-06-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-14

2022-12-15Health inspection18 citations

F-0563

F · No harm found

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Corrected 2023-02-13

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2023-01-13

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-01-13

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-01-13

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-01-13

F-0691

D · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2023-01-13

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-01-13

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-01-13

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-01-13

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-02-13

F-0761

E · No harm found

Corrected 2023-02-13

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-01-13

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-01-13

F-0825

E · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2023-02-13

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-02-13

F-0851

C · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-01-13

F-0868

D · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-01-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-02-13

2025-05-22Fire-safety inspection6 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-06-17

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-17

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-06-17

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-17

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-17

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-17

2024-05-23Fire-safety inspection17 citations

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-06-14

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-06-14

E-0023

D · No harm found

Establish policies and procedures for medical documentation.

Corrected 2024-06-14

E-0035

D · No harm found

Provide family notifications of emergency plan.

Corrected 2024-06-14

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-06-14

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-06-14

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-06-14

K-0346

D · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-06-14

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-14

K-0354

D · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-06-14

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-06-14

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-06-14

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-06-14

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-06-14

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-14

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-06-14

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-06-14

2022-12-15Fire-safety inspection8 citations

E-0015

C · No harm found

Address subsistence needs for staff and patients.

Corrected 2023-01-12

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-01-12

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-12

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-01-12

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-01-12

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-01-12

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-01-12

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-01-12

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555251.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 81 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1497578330

Monthly federal file

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered