Nursing homeFAID #8204
Ladera Center
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Ladera Center
Public record summary
What we can show you for free.
Bed capacity
120
CMS facility ID
325037
Care type
Nursing home
County
Bernalillo
Facility name
Ladera Center
Street address
5901 OURAY ROAD NW
City / state / ZIP
Albuquerque, NM 87120
Phone
(505) 836-0023
Website
About this facility — Ladera Center
Ladera Center is a Medicare/Medicaid-certified skilled nursing facility in Albuquerque, New Mexico. It is licensed for 120 beds — above the median for skilled nursing facilities in New Mexico (102 beds).
It is one of 132 senior care facilities in Albuquerque and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Ladera Center 99 times across 13 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $106,581 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Genesis Healthcare
Ownership type
For profit - Corporation
Registered owners & officers
Peak Medical Llc
Direct owner — 100% stake — since 2015
Allen, Kenny
Operational control · Additional disclosable party — since 2024
Berg, Michael
Officer — since 2015
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2012
Gen Operations I Llc
Indirect owner — since 2012
Gen Operations Ii Llc
Indirect owner — since 2012
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2015
Genesis Holdings Llc
Indirect owner — since 2015
Mendelson, Avi
Officer — since 2024
Noya, Lisa
Operational control · Additional disclosable party — since 2024
Sun Healthcare Group Inc
Indirect owner — since 2015
Sunbridge Healthcare Llc
Indirect owner — since 2007
Whitman, Arnold
Indirect owner — since 2022
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1983-05-24
CMS overall rating
2 of 5 stars
Health deficiencies
16 at the last standard inspection
Federal fines
$106,581 total
Last standard inspection
2026-01-28
Nurse staffing
3.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$380 per day (≈ $11,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 4% Medicare · 31% private/other
Occupancy
95% (fiscal year 2023)
Vs. state median
5% above the NM median of $362/day — full state cost breakdown
Services & coverage
Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-28Health inspectionComplaint-triggered16 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-03-12
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-03-12
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-03-12
F-0628
E · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-03-12
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2026-03-12
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-03-12
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-03-12
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-03-12
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-03-12
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-03-12
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-12
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-12
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2026-03-12
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-03-12
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-12
F-0919
E · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-03-12
2025-05-27Health inspectionComplaint-triggered8 citations
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-07-11
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-11
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-11
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-11
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-07-11
F-0711
E · No harm foundFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2025-07-11
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-07-11
F-0920
F · No harm foundFrom a complaint
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Corrected 2025-07-11
8 earlier / fire-safety inspections (75 citations)
2024-10-28Health inspectionComplaint-triggered7 citations
F-0580
J · Immediate jeopardy
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-28
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-28
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-11-28
F-0684
J · Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-28
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-11-28
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-11-28
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-28
2024-07-23Health inspectionComplaint-triggered1 citation
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-08-09
2024-03-20Health inspectionComplaint-triggered3 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-04-26
F-0679
E · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2024-04-26
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-04-26
2023-10-31Health inspectionComplaint-triggered2 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-10-31
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-10-31
2023-09-06Health inspectionComplaint-triggered27 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-10-17
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-10-17
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-10-17
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-10-17
F-0584
C · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-10-17
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-10-17
F-0600
H · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-10-31
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2023-10-17
F-0636
E · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2023-10-17
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-10-17
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-17
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-17
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-17
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-10-17
F-0684
K · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-17
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2023-10-17
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-10-17
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-10-17
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-10-17
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-10-17
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-10-17
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-10-17
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-10-17
F-0790
E · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2023-10-17
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-10-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-17
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-10-17
2026-01-28Fire-safety inspection28 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2026-06-21
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2026-06-21
E-0024
F · No harm found
Establish policies and procedures for volunteers.
Corrected 2026-06-21
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2026-06-21
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2026-06-21
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-06-21
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-06-21
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-06-21
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2026-06-21
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-06-21
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-06-21
K-0300
D · No harm found
Meet other general requirements that are deficient.
Corrected 2026-06-21
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-06-21
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-06-21
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-06-26
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-06-21
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2026-06-21
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-06-22
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-06-21
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-06-21
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-06-21
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2026-06-21
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-06-21
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-06-21
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2026-06-21
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-06-21
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-06-21
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-06-21
2024-10-28Fire-safety inspection2 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-11-28
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-11-28
2023-09-06Fire-safety inspection5 citations
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-10-17
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-10-17
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-10-17
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-10-17
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-10-17
Federal penalties
2024-10-28Fine$20,748
2023-09-06Fine$85,833
2023-09-06Medicare payment denial — 18 days
Total fines$106,581
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325037.
Visitor reviews
What people say on Google.
4.1★★★★★166 ratings on Google
★Justin Holt · 2025-10-03 · via Google“I had a relative stay at the Ladera facility. The medical staff were amiable and professional, but my family had an issue with the business operations manager. When my relative's insurance stopped covering the cost of his/her stay and he/she had to pay out-of-pocket, the business operations manager used high pressure tactics to try to demand details about my relative's personal finances from my …”
★★★★★Naiya Munoz · 2026-06-17 · via Google“The staff are very nice my uncle is doing great he's happy the nurse came in to check on him several times”
★Luana Pohl · 2025-11-25 · via Google“DO NOT SEND YOUR LOVED ONES HERE. Immediately upon entering this facility we tried to discharge my grandmother within 10 minutes. The facility had the strongest stench of feces and urine. She was in a shared room that shared a bathroom with 4 patients. In the 4 days we were there, it was never cleaned. Everyone is fed the exact same food despite whatever dietary restrictions they may have, and i…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 99 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered